Slow and unreliable- waste of money
The idea is great, but the execution is horrible: slow, unreliable - waste of money. Should have done a week of free trial first.
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The idea is great, but the execution is horrible: slow, unreliable - waste of money. Should have done a week of free trial first.
The idea would be perfect.
After a few weeks of trial and error I deleted this app.
I understand that reliably detecting food by taking a picture of a plate is a difficult task.
SnapCalorie sometimes does it surprisingly well (it recognizes Tatziki!).
But often it's completely wrong:
- It shows "meat in sauce" instead of ratatouille
- It shows a glass of coffee with milk instead of rosé wine
- The quantities are often totally unrealistic.
Therefore, I cannot recommend this app at all.
I hate to call out companies publicly. Specially as an entrepreneur myself, I know we are all trying our best. Snapcalorie charged my credit card “via link” for a product we never signed up for. Not a misunderstanding. Not a miscommunication. A charge for service we never requested, never used and never received an invoice until the credit was charged.
When I asked for a refund, I was told too bad too sad you agreed to the YEARLY subscription when you paid for the trial a year ago. You should have gone on the app (I did not even know about this app until they charges me ) and you should have cancelled your subscription.
Companies should not use deception tactics (no clear mention you are signing up for a subscription) to keep your credit card and charge it. I did not receive a service, I did not use their up since May (per the company themselves) yet they feel it’s ok with no warning to charge credit cards for people clearly not using their service. I can’t stand this dishonesty and money grab.
Shame on you.
Very unreliable information. Obviously the pages have been created by scraping other pages and then AI puts it together coherently- even if that makes it's totally wrong. Here's a good example. They have a page for Kraft Fat Free Parmesan Cheese (Hey, TP, you validate reviews for spam/profanity, etc., why can't you allow links and add that to the validation process) The product has never existed. Kraft has fat free cheese, and they have Parmesan, and the damnable bot/AI combo have used those two facts to give you *exact* nutrition information for a product that has never existed. "Made from real Parmesan cheese?" The mozarella is. That is just a level of garbage that should be actionable.
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