Snapfish Australia Opiniões 

I had an issue with latest photo book but it was solved efficiently and promptly without any hassle. Thank you Snapfish

The issue was related to careless delivery by an external delivery company that resulted in a damaged photo book. Using the well defined process described in the website, the issue was resolved very quickly by an offer to send a new copy at no cost. Great service from a company that produces terrific products

Was very happy with the product contact with staff was good

I have used Snapfish for years but never again for photobooks.
There has been glitches on top of glitches.
I save my progress after nearly every pages but when I finally got the lady glitches fixed most of my photos had disappeared. So annoying, hours and hours of work for nothing.

Chat service was great however I still have not got email confirmation of the order.

I ordered a canvas in September and I’ve now had to request a replacement for the THIRD time as it was off centre. I cannot believe the lack of quality control within the company.

Hi SNAPFISH. I wish to say thank you for prompt service and delivery of our photo books we have just received
Order 49375800321330

I sadly need to express how disappointed in tbe finished product . All photos positioned in exactly the same place page after page, photos too big for the page, could & shd be positioned differently throughout. Do I havec any chance of redoing and redesigning the book pls to give a better result.
Regards
Bernadette Clancy

The printing quality of the photos are terrible. I’m extremely disappointed with the photos I’ve received. I will have to get them reprinted elsewhere

Paid for express shipping but still waiting on parcel. Does not have customer service to talk to - search not only. Service much poorer than last time I used them. Should have read the reviews first and stayed with Mixbook.

Poor quality, over priced , hard to communicate with them, shipping cost astronomical

I have used Snapfish over many years in the past however, my latest order will be my last with this company. Picture quality is atrocious, despite using high resolution images and our acrylic photo blocks look something you'd pick up from Temu for $1. I have now had to get my products redone through a different printing company.

Shipping costs have sky-rocketed to the point that they cost more than my products.

Spent literally days trying to complete a photo book, the website is confusing, the customer service is no existent so I went else where. Such a waste of my time so don't waste yours. Plus you will be inundated with emails so literally had to block.

FANTASTIC!!!! I got the most beautiful photo albums from my holidays. They are stunning, great quality and very well priced. They always have great sales. Took a week to get to me in Vic Australia. I have just ordered 2 more. I’m beyond excited to get them.

Support for using this platform is a joke and they don't respond to emails

I made an ordered a photo book with a gift box. I also ordered a fridge magnet which I still haven’t received. When the Order arrived the gift box was damaged and torn in the corners. When I opened the first page the binding glue pulled little pieces off the first page close to the spine. I contacted snapfish to rectify which they gladly did at no extra charge. When I received the 2nd replacement order the gift box was good but again, the binding glue tore little pieces off at the spine. I wouldn’t order again for a gift from snapfish.

Very cheap prints for a reason, quality is honestly horrendous. I printed canvas and regular prints in different sizes and every single one arrived pale and with cool blue undertone. There is no email to contact customer support, only live chat which keeps cutting on me, kicking me off and you have to start over and over again. Honestly prints are so ugly I won't use them I feel scammed.

I have used Snapfish for about five years and have received at least 3 books where page fell out, they replaced the book and these replacements have held up so far. my biggest gripe is the lag on the editing page where it seems to take way too long to add text or move photos around. Time to look for a replacement photo book company

Ordered a large print, lost $200. Australia Post did not even recognise Snapfish’s tracking number. Never delivered, their live chat was useless, give them a miss.

I’m surprised by the negative reviews. I have used Snapfish several times and think they are amazing. Good quality books, delivered quickly, easy to use software and very affordable. I would recommend them to anyone.

Absolutely crazy delivery fee. Only wanted to order a mug and the fee for delivery was $80!