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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Allways 5 stars top of the tree no pun intended Best in North Wales thanks Snowdonia timber 🪵

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service,delivered within time.I bought reject decking boards and they are in great condition.Really really good price compared to others I'd looked at.very very happy.Would definitely recomm... Ver mais

Classificada 5 em 5 estrelas

Called in the Bangor branch last minute just before closing on a Saturday afternoon. Had been shopping around for decking for a while. Not only did we have a great price but also Stuarts wealth of... Ver mais

Classificada 5 em 5 estrelas

First class service from order to delivery! High quality Garden Love Seat purchased & set up in garden by delivery driver. Lots of great compliments from my neighbours too. Would recommend Snowdon Tim... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de madeiras
  2. Edifícios para jardim
  3. Loja de móveis de jardim
  4. Loja de bricolage, casa e jardim
  5. Loja de artigos para paisagismo
  6. Fornecedor de madeira

Escrito pela empresa

Family run, independent timber importer. Garden buildings, garden furniture, garden lighting, landscaping timbers, wood fuels, pellets, Christmas trees, plywood, hardware, DuraPost and fencing solutions.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

254 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I ordered a pack of 5 Tongue and Groove…

I ordered a pack of 5 Tongue and Groove Shiplap from their eBay shop. The delivery was delayed so I contacted them. They said that they had to check with the courier. After a week of delay they told me that my item is lost, so I asked for a replacement. The next day they issue a refund without consulting me. When I asked them if I will be getting what I ordered, that's when they decided to tell me that they don't have stock any more. At this stage I have been delayed 2 weeks and feel quite frustrated with the bad communication. Additionally, I lost a voucher which I had used for the purchase. Their customer service admitted that all the errors happened on their side but offered ZERO solutions to make things right apart from sending me away with a refund and effectively dismissing my complaints for being delayed, frustrated and financially damaged.

Very disappointing service all around, from delivery to customer service handling.

22 de abril de 2026
Opinião espontânea
logótipo da snowdontimber

Resposta da snowdontimber

Hi Endri,

We are very sorry to hear about your experience — this is clearly not the level of service we aim to provide, and we completely understand your frustration.

This situation is not acceptable, particularly in terms of the delays, communication, and the way the issue was handled. We sincerely apologise for the inconvenience caused, including the impact on your project and the loss of your voucher.

Our General Manager, Graham, will be contacting you today to review your case in detail and work towards a proper resolution.

If the matter is not fully resolved, please feel free to contact us at ksenia@snowdontimber.co.uk for further assistance.

Thank you for bringing this to our attention, and again, we are truly sorry for your experience.

Kind regards,
Snowdon Timber

Classificada 5 em 5 estrelas

Excellent service

Excellent service as usual, what you buy is what you get at competitive price nowadays, always use and 1000% trustworthy

7 de abril de 2026
logótipo da snowdontimber

Resposta da snowdontimber

Thank you for your feedback

Classificada 5 em 5 estrelas

Fantastic service,delivered within…

Fantastic service,delivered within time.I bought reject decking boards and they are in great condition.Really really good price compared to others I'd looked at.very very happy.Would definitely recommend

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good products, good prices - considerate delivery

I have used Snowdon timber for a variety of projects over the last 18 months and have found them to be an excellent supplier of Timber.

In the main I have purchased stock of their reject scaffold boards and Oak Furniture and have found each product to be well priced of good quality (especially the reject scaff board - which, despite containing imperfections as you might expect for a reject product is perfectly good for home projects such as shelving and book cases).

The Oak boards that I have received have been of excellent quality and clear care has been given in the packaging to ensure that they arrived in good condition as hardwoods can often get damaged in transport. When you spend approx £600 on Oak you want it in one piece and Snowdon deliver.

I have made a counter top, a dining table and two benches out of the material which required lamination of large surfaces together - not easy to achieve if the material is significantly bowed - which none of the panels were.

If you're looking for a good supplier of quality products, at reasonable prices who offer free delivery - give Snowdon a look.

9 de janeiro de 2026
Opinião espontânea

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