I found what I was seeking, and ordering was straightforward. The entire process took only a few minutes, and delivery occurred within the specified timeframe. The items arrived in perfect condition.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We bought a 4 pack of these Classic Soft Touch Pillows directly from Snuggledown, who offered a discount and free shipping. Delivered promptly, these pillows provide excellent support while being very... Ver mais
Received a completely wrong order, sent an email and haven’t heard back. Impossible to get through on the phone, very bad customer service. I would like to receive my correct order and return the inco... Ver mais
Great price and fab duvet. Was a little dubious about buying a duvet online as I always like to feel them. I was really pleased with this purchase though and it was cheaper purchasing direct than thro... Ver mais
3,9
Bom
248 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pillows are fabulous
Pillows are fabulous. Ordering and delivery was amazing, they arrived in less than 24 hours.
14 de junho de 2026
Side sleeper Box Pillow must have
Ease of navigation & ordering. Fast delivery. Quality of product and cost are amazing. After years of sleeping on wrong pillows for a side sleeper of some 240lbs this has been a game changer. I have not had as restful & peaceful good nights sleep since I was a baby. Add the summer 4.5 tog duvet. As close to heaven I want to be. Recommend all day long.
8 de junho de 2026
Light weight duvet and warm too
5 de junho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da Snuggledown
Hi, Sorry for the delay in responding to your email as we are dealing with high volume emails. We do apologise that there was a delay with the couriers and thank you for emailing back to advise you now have your order. Kind regards Snuggledown Customer Service
Great aftershaves service
The delivery was very fast and because I made an order mistake, the aftersales service was excellent. The product is very good and at a good price. Will happily recommend the company to a one looking to buy a bed duvet
30 de abril de 2026
A great quilt at a great price and…
A great quilt at a great price and delivered quickly
22 de outubro de 2025
Delivery was as expected
Delivery was as expected. The packaging may have been damaged.
20 de março de 2026
Never heard of them prior to…
Never heard of them prior to purchase,no issues great service and quality product as advertised.
28 de janeiro de 2026
Great price
Great price, delivered earlier than expected.
The pillow is a game changer. Very supportive and comfortable.
I've never slept so well.
Highly recommend.
27 de março de 2026
The delivery went to plan and the duvet…
The delivery went to plan and the duvet is extremely comfortable
25 de março de 2026
Excellent duvets
Second pair of double duvets we have bought from Snuggledown now and they are excellent and superb value.
10 de março de 2026
They sent me a used or opened duvet
I have just received an expensive snuggle down duvet through Amazon. It was wrapped in a black rubbish bag. Upon inspection it looked like they had sent me a used product or one that had been previously returned. Either way I am outraged. It is just like selling someone used knickers! This is a duvet that touches the skin, how dare they send out their product in that condition.
My advice is DO NOT BUY FROM SNUGGLEDOWN.
This is one of the most distressing experiences. I am incandescent with rage at this behaviour
I wonder if this is their company practice. either way dirty, dirty experience.
16 de março de 2026
Opinião espontânea
Resposta da Snuggledown
We are very sorry to hear about the condition of the duvet you received. We take your concerns seriously and are committed to ensuring our products meet expectations. We can ensure you that returned products are not reused and despatched. We have contacted yourself directly to escalate your claim and provide a prompt resolution as we were not previously aware of the issue until your review was received. Once again we apologise for the inconvenience caused. Thanks Customer Services
They just arrived quickly and they are…
They just arrived quickly and they are just lovely
22 de fevereiro de 2026
Very satisfied with my purchase and price.
Ordering the electric blanket on line was easy. The description of the various products was easy to understand making it simple to choose the best one for my circumstance. The blanket arrived on the date promised well packaged. I didn't have to contact customer service about any issues.
21 de fevereiro de 2026
Nice comfy pillows what is the next one up from the one I ordered
Nice comfy pillows? What is the next one up from this?
12 de fevereiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
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