Delivered in less than 2 days to the Netherlands! Shipping was also free which is fantastic. I'm trying out nicotine pouches for the first time because I just quit smoking, bought several different fl... Ver mais
A empresa respondeu
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Delivered in less than 2 days to the Netherlands! Shipping was also free which is fantastic. I'm trying out nicotine pouches for the first time because I just quit smoking, bought several different fl... Ver mais
A empresa respondeu
⭐️⭐️⭐️⭐️⭐️ Super happy with my order! The website was really easy to use, checkout was quick, and the discounts were awesome. Delivery was super fast too — got my nicotine pouches sooner than expecte... Ver mais
A empresa respondeu
I placed an order with SnusPal a week ago, and contacted them multiple times to ask where my order is. No reply whatsoever. My order is still not shipped, and there has been zero communicat... Ver mais
Hi! My first experience has been very positive. Good brands of snuss at a very reasonable price, both the product itself and the shipping costs, and ultra-fast delivery. Great! I won't be the last t... Ver mais
Escrito pela empresa
Elevate your vibe, not your stress.
Escrito pela empresa
Unit L2 North Ring Business Park, Swords Road, D09 HX57, Dublin 9, Irlanda
Respondeu a 24% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
There is no progress regarding my order and I did not experience a response even though I sent an uncertain email when I would receive it.
Used to be really good but slipped massively
I normally order 30-40 packs at a time Used always get shipped within 24 hours and delivered next day
They would even throw me an extra pack to try new brands and flavours
But now it's days before it's shipped
The extras stopped completely
Currently a week since I ordered and still haven't received my delivery
Leaving the country tomorrow morning for a few weeks and will have to go and buy more at a store this evening because of the service
Tried their online chat service Just a bot that eventually puts you through to an agent that never comes
Will be my last order unfortunately
The item ordered has yet to be shipped. It’s not tracking as having left the facility. I do understand the holidays could have an impact, item was ordered on line on the 22nd. It has been 11 days and still hasn’t shipped.
I placed an order with SnusPal a week ago, and contacted them multiple times to ask where my order is.
No reply whatsoever. My order is still not shipped, and there has been zero communication.
At this point, the problem isn’t just the delay — it’s the complete lack of customer support. If there’s an issue, customers deserve to be informed. Ignoring emails is not acceptable for a business handling payments.
I am now giving SnusPal one final chance to respond. If I don’t hear back shortly, I will:
Escalate this via a chargeback
Share my experience more broadly on Reddit and other community platforms, so others are aware
I’ll happily update this review if SnusPal resolves the issue and actually ships the order. Until then, I cannot recommend ordering from them.
its 7 days til my order and no update on shipping.
I emailed them twice but not no response. Dot trust them.
Sucks. I heard they are trustworthy but will file to a charge back.
My package has been stuck in customs for weeks, they are requesting a tabacco license and of course that was not disclosed when placing the order. No response from SnusPal after several emails and chat messages. I am out $$ and not response or product! DO NOT BUY if shipping into USA.
Honestly as of right now i have a 1 star because throughout the shipping tracking website it says its either in canada or salt lake and it says delivered even though its not here so i dont know hopefully it comes soon but as of right now the tracking on this is confusing me alot so thats the only thing i dislike as of right now and hopefully it arrives soon❤️
I never received my package. It was delivered, but I have no idea where it is.
Hi!
My first experience has been very positive. Good brands of snuss at a very reasonable price, both the product itself and the shipping costs, and ultra-fast delivery. Great! I won't be the last time I visit the store!
Cheers!
Excellent delivery to The Netherlands. Thank you!
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