I ordered from them in mid September said my order was being packaged then heard nothing more I’ve contacted them multiple times and heard nothing back
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Leia as opiniões dos outros
I bought from this company 2 times, first time was perfect, the next order I made was 3 months ago, I have sent many emails trying to get a refund, tracking number or even just if it got seized at cus... Ver mais
Edit: Customer Support figured out my situation and got everything settled. Extremely grateful and will definitely continue to order from here. Used this company for awhile and everything was alway... Ver mais
Always cautious when purchasing anything through Instagram ads but this company is class, messaged the Instagram account with a few questions and had response within an hour. Great selection of flavou... Ver mais
Informações sobre a empresa
Escrito pela empresa
Snus Town is one of the United Kingdoms most trusted nicotine pouch supplier. We offer fast, cheap deliveries of fresh Nicotine pouches internationally. Stocking the most popular brands and flavours there is. Our goal is to help people world-wide quit smoking with a healthier, smoke-free alternative. Order online at snustown.co.uk and it will be delivered to your front door within just a few days.
Informações de contacto
Reino Unido
- support@snustown.co.uk
- snustown.co.uk
2,9
Aceitável
137 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Came on time
2 de janeiro de 2025
Great service
Great service, answers all questions fairly quickly. Only downside is that the courier is EXTREMELY slow, Its been almost 8 days and I still haven't received my snus.
30 de dezembro de 2024
Opinião espontânea
Resposta da Snus Town
Orders have been delayed recently due to the Christmas holidays, also as it's an international order parcels are occasionally stopped at customs to be reviewed before they're forwarded onto the customer.
Great product but only 2 out of the 8…
Great product but only 2 out of the 8 cans came in and no refund but other than that great
1 de dezembro de 2024
Opinião espontânea
Resposta da Snus Town
Please send us an email regarding this with your order number and we will look into this for you.
Bad delivery and wrong order
Paid for faster shipping and still took 5 days to come, also sent me the wrong order and ignored my email
2 de dezembro de 2024
Top quality pouches great service …
I have made two purchases with snus town now and both experiences have been very good. The quality of the pouches are excellent and as I spend most my time in Scandinavian countries it is nice to know I can purchase good quality here in uk. I also had to contact customer services and they were quick and helpful. Can’t recommend enough
27 de novembro de 2024
Opinião espontânea
Never received order
It says my order shipped yet I never got a tracking number along with that and haven’t received my order. I’ve emailed them and I got no response: update they contacted me and I received them one day after this review was written, snus was good but did forget three of my tins.
5 de novembro de 2024
Opinião espontânea
excellant customer service....rapid…
excellant customer service....rapid response...fast delivery from so far, will buy again...
29 de outubro de 2024
Everything arrived on the day they said…
Everything arrived on the day they said it would, in waterproof packaging (sincerely appreciated, it was raining the day they arrived), I'm thrilled to have gotten it intact and in time, as I was on my last pouch of us zyns. Customer service was wonderful, only request is a tracking label of some kind. Outside of that, flawless service.
27 de outubro de 2024
Good flavours good quality came on time
Good flavours good quality came on time
30 de setembro de 2024
Got the flavours I wanted but none of…
Got the flavours I wanted but none of the correct ml strength
27 de agosto de 2024
The taste is great and the flavors lasts
The taste is great and the flavors lasts
29 de agosto de 2024
I didn't get one can of snus
I didn't get one can of snus, also I got a different taste.Please give me £5 for one can
26 de agosto de 2024
Scam
Sadly I’ve been scammed. It’s it’s been almost a week since I ordered , using 24h delivery. They don’t return my emails as well. The lack of communication and tracking number is really annoying.
24 de agosto de 2024
Opinião espontânea
Resposta da Snus Town
We are happy to look into this for you, please email us at support@snustown.co.uk as I cannot see any emails from you.
Great products, fast shipping
Great products, very quick shipping to the US (7 days order to door in my experience) and great customer service. Bummer that there isn't tracking for international orders though
6 de agosto de 2024
Opinião espontânea
If you re outsude europe it may cause a little delay but its good overall
It was good overall
26 de julho de 2024
perfect
great prices , fast shiping , so much varierty , will 100% buy from again .
29 de julho de 2024
scam i didn’t receive my order and they…
scam i didn’t receive my order and they said they issued a full refund however i didnt receive that either do not purchase waste of my money and time
28 de junho de 2024
Resposta da Snus Town
Hello Afrika,
Just to clarify, we're not a scam company. We have reached out to you several times via email with no response. Your money has already been refunded in full for your order. If you reached out to us via email informing us that there was an issue with your order then we would have been able to assist you at the time and gotten this resolved.
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