Soap So Co. Opiniões 152

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have not received my order yet and no follow up on the progression. After 2 weeks, it showed "label created" and that's it. Still waiting after 3 weeks.

Classificada 5 em 5 estrelas

The quality of these soaps is incredible - they smell fantastic, very natural, not 'perfumey' or fake, and they leave my skin feeling great. Even my fiance tried them and switched over immediately. Th... Ver mais

Classificada 5 em 5 estrelas

The bubble bath powder is one of our favourite products - a little goes a loooong way and makes soooo many bubbles. The bath is a beautiful fun colour and the smell is pleasant and not overwhelming. W... Ver mais

Classificada 5 em 5 estrelas

Soap so co are the best soaps around! Such gorgeous pieces, they are meant to be displayed! They also have such tantalizing scents, and most importantly they make my skin feel amazing. I love that the... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos

Escrito pela empresa

We are a small batch artisanal soap company based in Edmonton, Alberta. We strongly value making conscious choices towards living a more sustainable, healthy and positive lifestyle. Every handcrafted bar of soap is 100% Vegan and every bar is Cruelty-free.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

152 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My wife loves the soap

My wife loves the soap and the resort I got the samples from last year did not carry this brand anymore. I researched it and ordered directly from the website. This will make her very happy

6 de novembro de 2024
Classificada 5 em 5 estrelas

Great Products!

I absolutely love these products! I have bought their soaps from small local retailers before, but this was my first time ordering through the website. I was impressed with how quickly my order was shipped and received. They make quality products in both their soaps and their bubble bath powder! Definitely a company worth supporting.

23 de janeiro de 2024
Classificada 5 em 5 estrelas

My new favorite soap place!

Beautiful soaps that don't dry out my hands and smell delicious- I love the soft scent left behind after washing. The sample pack makes me SOOO happy, I take a big sniff of the cloth bag full of samples a few times a day haha!

9 de janeiro de 2024
Classificada 1 em 5 estrelas

Contains potentially toxic and harmful chemicals (my skin is burning)

Contains potentially toxic and harmful chemical such as CI 19140 (Tartrazine), CI 42090, CI 77891 (Titanium powder).

Disgusting!

Got this product as a gift. My skin reacted to on of the many chemicals in their product and is extremely painful and itchy. I personally do not trust this company, and do not recommend their product.

In response to the companies response I would like to elaborate on my experience. I have so far spent an entire day with my skin on fire like a terrible sunburn. I have taken 4 showers, applied a full tube of cortizol cream, taken 4 benadryl, and even scrubbed myself with dawn. Seriously nothing worked and I think I would prefer to be pepper sprayed then to use your product again. For reference I do not have sensitive skin and have never reacted to anything like this before, it feels as though a chemical is strongly bonded in my pours.

Please do the responsible thing as this could be a quality control issue and/or malfunctioning machinery resulting in a unmixed batch of harmful chemicals. Warn people! especially infants, elderly and frankly anyone that this product poses risks.

Response #2: if you want detailed information about the gift then be prepared to pay me a consulting fee. It's going to be very expensive.

30 de dezembro de 2023
Opinião espontânea
logótipo da Soap So Co.

Resposta da Soap So Co.

Thank you for taking the time to share your experience with our product. We're genuinely sorry to hear about the discomfort and irritation you've encountered. We take all feedback seriously as it helps us improve our products and ensure customer satisfaction.

Regarding the ingredients you mentioned, we want to assure you that our products undergo rigorous testing to meet safety standards. However, we understand that individuals may have varying sensitivities to certain ingredients. We recommend reviewing the product's ingredient list before use, and if you have any concerns or allergies, we advise conducting a patch test.

We take the safety of our customers very seriously, and your feedback is invaluable in helping us address potential issues.

To ensure a thorough investigation, we kindly request that you reach out to us via email at info@soapsoco.com with detailed information about your gift, date of purchase, and any other relevant details (if you can get this information). This will enable us to open a case promptly and conduct a comprehensive examination of the reported issue.

We share your commitment to consumer safety, and rest assured that we will take immediate action to address any potential quality control concerns. Your cooperation in providing us with more information will greatly assist us in resolving this matter efficiently.

Please be assured that we are dedicated to maintaining the highest standards in product quality and safety.

Classificada 5 em 5 estrelas

Best Soap

I buy a lot of different soaps and Soap So Co always stands out and has the best soap! Also, ordering and shipping was 2 days and arrived before Christmas even though I left it to the last minute.

20 de dezembro de 2023
Classificada 5 em 5 estrelas

The soaps smell amazing and are…

The soaps smell amazing and are beautiful. They shipped quickly as well. The packaging is recyclable and I love supporting a local businesses as well. I have already had some pilfered by friends. I would highly recommend.

29 de novembro de 2023
Classificada 5 em 5 estrelas

NO FUSS - NO MUSS

If you prefer to shop online and shop local Soap So Co. makes the process very easy. I am immune compromised and try to stay away from people. But I do review vendors at craft shows online and could not resist the purchase. Item purchased and confirmed shipping, product arrived and it is beautiful!!

22 de novembro de 2023

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