Banner for sofabed.co.uk

sofabed.co.uk Opiniões 469

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I researched a lot to find a comfortable sofa bed, having had a very uncomfortable one in the past. So many look and feel dreadfully uncomfortable and I’d almost given up hope when I found this comp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We contacted sofabed co uk after a very poor experience with someone else where we had to cancel our order. Excellent from start to finish, very efficient, helpful and friendly on the phone. Easy proc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow - Excellent service from start to delivery of a very good UK made sofa bed and related items. I contacted Karen to know more about the product. Given fantastic information and answered all my ques... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After recently being let down by another well known sofa company I was dubious about placing an order online elsewhere. This company has restored my faith! Outstanding service from first point of cont... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fábrica de móveis
  2. Loja de móveis
  3. Loja de bricolage, casa e jardim
  4. Loja de sofás
  5. Loja de estofos

Sobre sofabed.co.uk

Escrito pela empresa

Sofabed.co.uk - Genuine UK Manufacturers of Bespoke Sofabeds

*FACTORY PRICES direct to the public
*Over 130 fabrics
*Over 26 sofabed styles
*UK wide delivery in 4 weeks or less
*PAY IN 3 INSTALMENTS with Paypal
*Rated Excellent on Trustpilot
*Hand crafted sofabeds direct from the UK manufacturer
*Buy Direct from the manufacturer
*aquaclean® fabric treatment available

Sofabed.co.uk makes every sofabed that we sell in our UK factory, so when you choose one of our sofa beds you know you are buying a quality piece of British Furniture. We do not use middlemen or have expensive retail shops we are simply a UK manufacturer with our own website. So when you buy from Sofabed.co.uk you are buying direct from the manufacturer so you know you are getting a great deal.

Our 2 seat sofabeds include contemporary designs such as the Chelsea sofabed and more traditional designs like the Chesterfield Sofabed. So whatever your personal preference sofabed.co.uk has a sofabed to suit you.

As well as traditional 2 seat sofa beds we have Box beds. The Cheshire Double Box bed is in the style of an Ottoman but cleverly includes a small double bed. The Sussex Single Box Bed does exactly what it says on the tin in that it contains a single bed in a pouffe. Finally, for those that like things a bit different to the norm we have the incredibly popular Chaise Longue Sofabed.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

469 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good service

The website was easy to use and the communication was excellent around delivery times. The delivery was on time, and they got the bed up a very narrow flight of stairs without any issues.

The ottoman bed I ordered looks well made and looks good in the room. While we haven't slept on it yet as we got it for guest use, I did lie on it and it seems very comfortable, (but I do like a firm mattress). The mattress itself is only 67cm wide, but it will be fine for the occasional guest. There is plenty of clearance between the frame underneath and the trampoline-style base, so you don't feel any bars when you lie on it. I think it will work out very well.

5 de junho de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Ann

Thank you so much for writing such an extensive review for us and for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Good quality, very happy

Wide selection of fabrics and they sent free samples. Sofa was made on time and delivered on schedule, no problems.
Quality of build and materials feels very good.
Really happy with my purchase.

28 de maio de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi David
Thank you for writing a review for us and for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Excellent

Excellent and prompt service from ordering sample swatches to delivery of the product. Lovely people in customer services, too, when we needed to clarify delivery details.

20 de maio de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Alison

Thank you for writing a review for us of the customer service and delivery. Thank you also for your order.

Paul
Sofabed.co.uk

Classificada 3 em 5 estrelas

Delivery communication was extremely…

Delivery communication was extremely limited and I was only contacted on the day. There was only 1 driver so I had to help lift and manoeuvre the sofa bed upstairs with him.
The colour of the sofa isn’t exactly as I would have liked but I know I can’t do anything about this…
Sofa itself is great - fits exactly where I want it.

19 de junho de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Good Morning Tony

Thank you for writing a review for us of the delivery service and your sofabed.

I am sorry that the delivery has not been completed as expected. We pay our carriers for a two man delivery service to the room of the customers choice. Clearly on this occassion the carrier has not provided the service we pay for and that you as the customer expect. We are taking this up with the carriers this morning and we will let you know what happens.

Colours of fabrics can vary considerably on different computer screens. We offer a free fabric swatch service for this reason and would always encourage our customers to get swatches before ordering. These swatches are cut from the same fabric we use to manufacture the sofabeds so we can be confident that the colour is correct.

I am glad that the sofabed itself is good and would like to thank you for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Delivery guys were exceptional

Delivery guys were exceptional, couldn't have asked for a better service.

12 de maio de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Deborah

Thank you for your order and for writing a review for us. It is good to hear that the delivery team offered a really good service.

thanks

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Great customer service Very helpful when I asked where the…

Very helpful when I asked where the sofa bed was. Did take a little longer than advertised, just over 4 weeks.
Delivery guys lovely, put in situ and took a photo took all packaging away. Sofa great very pleased. Will order from them again for sure.

15 de maio de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Karen

Thank you for writing a review for us of the sofabed and the delivery service. Thank you also for your order.

Paul
Sofabed.co.uk

Classificada 1 em 5 estrelas

Lack of info on actual delivery dates.

Sofa itself and final delivery done well. However Sofabed's despatch target implied that was to client, when in fact it was to delivery company. They in turn had my sofa for almost a fortnight, and kept on extending deadline for when I would actually receive it. Incidentally I only got these updates by calling myself! If I had still been working full time rather than retired this experience would have been even more frustrating and stressful than it was!

3 de maio de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Derek

Thank you for writing review for us. I am pleased to hear that you are happy with the quality of the sofabed and the eventual delivery. However, I am very sorry that the delivery of your sofabed has not been a good experience. We aim to work to a schedule of 28 days delivery to the customer which in this instance we have not managed to do. We deliver some sofabeds on our own van and some with the carrier, but whichever method used the delivery to the customer should be in 28 days.

I am going to raise this with our MD Steve so that we can examine what has gone wrong in this case and ensure that is does not happen again. Steve will be taking this up with the MD of our carriers as this is not the standard we expect. Thank you again for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

The quality is excellent,and the…

The quality is excellent,and the individual requirements you can request e.g. size, type of mattress etc. The delivery was accurate in the time it would, delivery service was excellent
I would highly reccomend this company.

30 de abril de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Tina

Thank you very much for your review, the order and the recommendation.

thanks

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Great bed + very good delivery management

Ordering the sofabed was very easy the choices of fabric and colours very good. The product was available in 4 weeks, we had to schedule the delivery, which had a few hiccups , but the sofabed team did an amazing job of rectifying them such that the sofa did arrive on the day requested with delivered by 2 very professional delivery people. However this has to be the most comfortable thing I have ever sat on, you wouldn't imagine it is a sofa bed, feels like a very high quality sofa,a mazing quality and very durable. The bed is easy to unfold and quick to set up, very comfortable to sleep on. Highly recommended company who really go the extra mile to help you sort things out.

22 de abril de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Phil

Thank you for writing a review of the sofabed, our delivery team and our service. It is great to hear that you are so happy. Thanks again for the order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

I have received brilliant customer…

I have received brilliant customer service, particularly from James & Steve. Love the product as did my grand daughter.

17 de abril de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Susie

Thank you for your review and for your order. I will make sure I pass your comments on to Steve and James.

thanks

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Great Experience

After much researching we used Sofabed.co.uk due to the reviews and we were not disappointed. The quality of the sofa bed is really good, we paid extra for the spring option and it paid off as its comfier than some beds we have slept on. We had a small glitch that was sorted really quickly due to the outstanding customer services they have and nothing was too much trouble. In our opinion if you are looking to order from this company do it we dont think you will be disappointed. Thanks Sofabed.co.uk would definately buy again.

13 de abril de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Louise

Thank you for writing a detailed review for us and for the recommendation. Thanks again for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

This company has a great website

This company has a great website. It is very easy to navigate indeed. I could browse, choose fabrics and colours, change my mind ( I am a 77 year old woman more used to the in store experience!). Ordering couldn’t be easier with follow up emails/texts and advice. Highly recommend.

14 de abril de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Lesley

Thank you so much for the order and the recommendation. Also thank you for taking the time to describe your experience of using our website and placing an order.

thanks

Paul
Sofabed.co.uk

Classificada 4 em 5 estrelas

Not too bad for a sofa bed

Slept first night on Sofabed. Reasonable enough. Easy to pull out and put away.

22 de abril de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Thank you very much for writing a review of using the sofabed and for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Very stylish Sofa

We made the purchase and ask the company to hold delivery while we finished work as we had a delay with work men. They did and delivered when requested. The Dalton sofa is absolutely beautiful. Very well made and so comfy.
Thanks for making such a great Sofa.

31 de maio de 2023
Opinião espontânea
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Linda

Thank you for writing a review for us and for detailing our delivery service. Thanks again for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

And it's made in Britain.

Bed arrived unexpectedly and without prior notification, but luckily we were home and able to accept the delivery. Our 84 year old mother was the first to try it out and reported back as having slept well and that the bed was perfectly acceptable.
I can also report that the quality of materials and manufacture are to a very high standard and what's more: It's BRITISH MADE.........!!
So if you need a good quality British made sofa bed, buy one of these.

28 de maio de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Kevin

Thank you for writing a review for us and in particularly for pointing out that it is British made. At Sofabed.co.uk we make every sofabed to order in our own factory which is something we are very proud of. Thanks again for your order.

Paul
Sofabed.co.uk

Classificada 5 em 5 estrelas

Very happy with our purchase

Thank you for delivering our sofa bed on time. We are very happy with the product and look forward to using it regularly.

14 de abril de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi Hayley

Thank you for your review and for your order. It is great to hear you are happy with your sofabed.

thanks

Paul
Sofabed.co.uk

Classificada 4 em 5 estrelas

Delivery was prompt and carefully…

Delivery was prompt and carefully managed. The Sofabed appears well made and is very pleasing. Have not yet tried the fold-out bed,

21 de maio de 2023
logótipo da sofabed.co.uk

Resposta da sofabed.co.uk

Hi John

Thank you so much for writing a review for us and for detailing our delivery service. Thanks again for your order.

Paul
Sofabed.co.uk

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais