Absolutely over the moon! Bought 3 and 2 seater Roma recliners and they've arrived in mint condition. They're 100% better quality than the sofas we bought from DFS at a fraction of the cost! The gent... Ver mais
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Leia as opiniões dos outros
Absolute scam artists, product recieved damaged. Company page full of lies. From service to return to courier company, don't five them your money, you will never get it back and further more they will... Ver mais
The delivery came later than I expected but when they arrived the delivery men were extremely excellent. They went out of their way to ensure my sofas were in the house and nicely assembled. The sofas... Ver mais
We ordered a 6 seater and 3 seater crushed velvet sofa absolutely loved them it looks so gorgeous and its so comfortable. Customer service is very good. Delivery is very quick too. Would reco... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sofa Heaven is one of top Uk sofa manufactures for all of your seating and furniture needs. For more than 50 years we have been manufacturing furniture in United Kingdom. Our warehouse is full of all the new trending fabric and leather sofa designs and we never forget about the timeless, elegant sofas.
Informações de contacto
Reino Unido
- sofaheaven.co.uk
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Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
WORST SOFA IVE SEEN
WORST SOFA IVE SEEN
PURCHASED OFF AMAZON.
SCREWS COMING THROUGH THE FABRIC
CUSHIONS ALL OUT OF SHAPE
CUSHIONS DIDN'T EVEN FIT THE SOFA
THE FRAME DID NOT FIT TOGETHER PROPERLY
Avoid this place like the plague …
Avoid this place like the plague they are selling sofas on Amazon that look like dream sofas and when the sofa comes it looks nothing like the sofa you ordered. The business then ignore your calls, texts and emails and it’s hard to get your money back

Resposta da Sofa Heaven
Really good service & fast delivery
Really good service & fast delivery! The customer service gentleman was really friendly & also the delivery driver was chatty and friendly.
Fabulous sofa too & great quality.
There customer service is great.
There customer service is great there go out of there way to make sure the customer as a good overall customer experience when dealing with them. So any issues reach out to them is my advice. I get the feeling there a growing company and are learning constantly like all companies do
Warning
Warning, warning, warning warnings l‼️‼️‼️‼️‼️
I ordered a corner unit to my surprise I was told on delivery it was doorstep delivery Only something they could have mentioned on the phone.
They delivered half of a sofa with no legs.😂😂😂😂 I’m deadly serious.
The driver lied to me and told me that the other part of the sofa would be arriving in a couple of hours so I put together what I already had patiently awaiting the middle part of my sofa it never came.
The results are I’m left with a CHEAP POORLY MADE HALF OF A SOFA WITH NO LEGS!!!!!
DO NOT BUY FROM THESE PEOPLE💯‼️⛔️
Order number 202-1767105-1396366 Amazon
Let’s not pretend you don’t know who I am sofa heaven💯
Scammers!
Poor sofas at Sofa Heaven …
Sofa Heaven's service is an absolute disaster! I purchased a sofa from them in October and lo and behold, it arrived with a gaping hole in it! When I dared to inform them about this unacceptable flaw, do you know what they had the nerve to offer as compensation? A measly £20! Yes, you heard that right, a laughable £20 for a sofa that cost me nearly £700.
And the horror doesn't end there! When I demanded a refund, it was like talking to a brick wall. Countless messages were exchanged with promises they never intended to fulfill. Even Amazon got involved, and guess what? Sofa Heaven made promises to show up to rectify the situation but surprise, surprise—*no one turned up*!
Warning to anyone even considering buying from Sofa Heaven: steer clear! This isn't just a bad experience; it's daylight robbery. They shamelessly swindle customers with faulty products, pitiful compensation offers, and an infuriatingly non-existent resolution process. Save your hard-earned money and sanity by avoiding this den of deceit and incompetence called Sofa Heaven.
Good Quality products and good customer…
Good Quality products and good customer service Sofa is Really nice and cheap in price.
Ordered a few times from this company,
Ordered a few times from this company,, really happy with their sofa quality, fast and effective service also,, would highly recommend this company to ALL!!!! Will be recommending the company to free and family 👍👍👍👍
Trying to return sofa as it arrived…
Trying to return sofa as it arrived with no back cushions, seller stated this was impossible, finally they arrived yesterday such poor quality. I'm now out of pocket as its costing me to return
Do not use this company especially if…
Do not use this company especially if purchasing via Amazon. They have only delivered half of 2 sofas and no armchair and are not responding to telephone calls. Amazon cannot contact them by phone either.
Do not buy from this company
Whatever you do, do not buy from this company.
The sofas are faulty and look
nothing like the pictures illustrated, requested they come to pick them up.
They ignore emails and now I can’t even
get through on the phone.
Now in the hands of Trading Standards and my bank.
it was great experience to shop with…
it was great experience to shop with sofaheaven
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