Sofex Algorithms Opiniões 25

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I want to share my deeply frustrating experience with Sofex. I requested a refund within 24 hours of subscribing — well within their stated 14-day window — and was told via Discord that I'... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience with Sofex Algorithms has been very positive. Their featured trading script produces exceptional equity curves while backtesting, and while auto-trading, the results are virtually eq... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

i was hesitating at the beginning. the price is not the cheapest on the market but they have some nice offers from time to time. so took my chances, grabbed a discount code and started my sofex journ... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am using Sofex since March 2024, occasionally for manual trading with adjustment of SL and TP to existing reasonable levels, but mostly I'm using the algo for an auitomated trading on a separate s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software
  2. Fornecedor de software

Escrito pela empresa

High-end indicators with backtesting systems specialized for the cryptocurrency market. Turn any device into a powerful trading station, hosted on the largest charting platform, TradingView. Use notification alerts on your devices or fully automate your trading with a few easy steps. Use advanced backtesting tools to see the statistical performance of the trading strategies.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(25)

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Classificada 1 em 5 estrelas

Promised Refund, Then Went Silent

I want to share my deeply frustrating experience with Sofex. I requested a refund within 24 hours of subscribing — well within their stated 14-day window — and was told via Discord that I'd receive it within the week due to Stripe not processing refunds over the weekend.

Instead, I later received a completely contradictory response, saying my refund was denied because my transaction was “high-risk” and that I didn’t connect the tool to an exchange or “use” the product. The logic here is completely backward: of course I didn’t connect it — I tested it via the interface, ran a backtest, and realized the strategy wasn’t compelling enough to move forward with. That’s what a trial/refund window is for.

They essentially penalized me for not risking real money on a product I found unsatisfactory — all while ignoring their initial promise of a refund.

This whole interaction felt evasive and disingenuous, and now I’m stuck chasing down a refund I was told I’d receive. Beware.

⭐ The latest message I received from Sofex on Discord was:

“Hey, this week by what I got from Stripe.
No refunds over the weekend so expect it from Stripe in your account this week.”
Since then, they’ve stopped responding to my follow-up messages. The reply they posted here has nothing to do with this conversation. They’re just trying to justify themselves publicly without actually addressing what they previously told me or following through with the refund they said was already in process.

15 de maio de 2025
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Resposta da Sofex Algorithms

We take reviews seriously, but it’s important to set the record straight when key facts are misrepresented.

You requested a refund less than 24 hours after subscribing—without using the tools, connecting them to an exchange, or executing a single trade. Despite this, you claimed dissatisfaction with a product you never actually used.

You also stated you had never worked with indicators or algorithms, yet you publicly offer algorithmic trading tools yourself. These contradictions, along with the flagged high-risk nature of the transaction by our payment processor, raised serious concerns.

As clearly stated in our Terms of Service - which you acknowledged in the same refund request form - we do not issue refunds for unused services or partial membership periods. Choosing not to engage with the product does not invalidate the agreed terms or entitle you to a refund.

We stand by our policies and the integrity of our service. If you’re willing to resolve this constructively, you’re welcome to reach out to us directly at support@sofex.io.

Classificada 5 em 5 estrelas

Been working with Sofex for many months…

Been working with Sofex for many months now and I am extremely impressed with everything that they do. Their algorithms are extremely profitable and their customer service is top notch. We've also worked on developing algos together and their team is sharp, reliable, and truly understands the trading space. Our collaboration has been smooth, professional, and results-driven. Highly recommended.

5 de maio de 2025
Classificada 5 em 5 estrelas

Sofex #1

Sofex has been a breath of fresh air in what is a jungle of different algo services. Their BTC and ETH strategies are sophisticated and very effective. In contrast to a lot of other services out there, Sofex's strategies are great at filtering out false market moves during sideways phases. Great stuff!

5 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

I've been using sofex's algos for a long time now and i can honestly say it's been great. The team is super helpful, the product works great. Nothing else to add.

30 de outubro de 2024
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Resposta da Sofex Algorithms

Thank you for your honest review!

Classificada 5 em 5 estrelas

Give it a try!

Tried tons of algo trading strats, and so far this is the most reliable one with steady profits. The developer guy is also super nice! Definitely worth a try. I am planning to stick to it on long term.

31 de outubro de 2024
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Resposta da Sofex Algorithms

Thank you! I am glad you are satisfied and put your trust in us.

Classificada 5 em 5 estrelas

The service delivers what is promised

The service delivers what is promised: solid returns and friendly, good people to help. Having been around the block a few times, in this space, that is saying a lot. I finally found a good home. You won't be disappointed!

16 de julho de 2024
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Resposta da Sofex Algorithms

Thank you for the review. We hope to keep you satisfied and most importantly, profitable for years to come.

Classificada 5 em 5 estrelas

Stable & profitable

Stable & profitable. No shady business.

I have been using the algorithms for about 4 months and have yet to have a month at a loss. Of course, I will monitor it closely but so far I have received everything that has been advertised and more.

Special thanks to Milo from SOFEX team for his round the clock support.

17 de maio de 2024
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Resposta da Sofex Algorithms

Thanks! Will tell Milo that his work is appreciated 💙

Classificada 5 em 5 estrelas

One word: Amazing

Amazing product, service and most importantly customer care.
I am alway searching for the holy grail algorithm and i can finally say this might be it.
I always try to find something working in the long run, so at first i was obviously skeptical about the history, but when i asked for more specific they were very kind and helped me understand the software better so i fall in love with it.

From when i started i always found the support to be excellent and on point. So kind also that due to some issue from my end they extended my subscription to allow me to make up some losses.

Most people try to make absurd percentages but they don't realise that even if it might last a couple of times eventually they will lose it.
As of today i am using the algo since 52 days and witnessed 7Win/11 BTC and 13Win/18 ETH operations for a total of +20%.

16 de maio de 2024
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Resposta da Sofex Algorithms

Thank you for your review and kind words. We take pride in being realistic in our promises!

Classificada 5 em 5 estrelas

I love the alorithm for delivering…

I love the alorithm for delivering around 8-10% profit on spot, but I’m using it for futures, which even once gave me +90% of deposit in a single month whil teh market was bleeding.

1 de fevereiro de 2024
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Resposta da Sofex Algorithms

Glad you are satisfied!

Classificada 5 em 5 estrelas

consistent winrate

I am using Sofex since March 2024, occasionally for manual trading with adjustment of SL and TP to existing reasonable levels, but mostly I'm using the algo for an auitomated trading on a separate subaccount.
It consistently delivers around 70% winrate which is difficult to achieve even for experienced traders. It does have stop losses so you may use even huge leverages like x100 taking into account there's a consistent winrate and both loss and profit are fixed size.
I recommend.

1 de março de 2024
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Resposta da Sofex Algorithms

Thank you for your trust.

Classificada 5 em 5 estrelas

i was hesitating at the beginning

i was hesitating at the beginning. the price is not the cheapest on the market but they have some nice offers from time to time. so took my chances, grabbed a discount code and started my sofex journey in february. i had a very good start and my subscription fee paid off almost immediately within a few weeks - since then i continue to make profits and I am using them now for more than 3 months and the subscription fee has more than paid off. So far really happy with their product and hope it will continue the same way as it has started.
Great Tool!

12 de maio de 2024
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Resposta da Sofex Algorithms

Happy to hear about your positive experience. Thank you for the review.

Classificada 5 em 5 estrelas

Trustworthy trading

What makes Sofex a perfect choice its innovative algorithmic approach combined with good risk management, delivers impressive returns. The customer support responds fast, and despite the automated nature of trading, adds a human touch. For anyone seeking a reliable and powerful tool in algorithmic trading Sofex is the undisputed choice.

6 de março de 2024
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Resposta da Sofex Algorithms

Thank you 🙏

Classificada 5 em 5 estrelas

Very happy with provided service

Just wanted to share I have had a very positive experience with the service, long-term (3-month) trading is profitable and the customer service is always ready to help. Thank you for creating this!

29 de fevereiro de 2024
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Resposta da Sofex Algorithms

Happy to see you are satisfied with our services.

Classificada 5 em 5 estrelas

Great support team

Since i started trading with sofex 6 months ago, I have been profitable and I strongly recommend their services. The support team has always been there to help and I’ve yet to have an issue with trade execution.

2 de fevereiro de 2024
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Resposta da Sofex Algorithms

Thank you for your review, and for trusting us with your trading!

Classificada 5 em 5 estrelas

Trustworthy trading

Usually I wouldnt trust my money to algoriths, considering the amount of scams and underwhelming alogs on the internet. Sophex bots however has done nothing but outperform the market, even with low volatility. Very solid team, even more solid computing behind, so I’ve been nothing but happy.

29 de fevereiro de 2024
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Resposta da Sofex Algorithms

So happy to hear that. We hope you have the same experience in the future!

Classificada 5 em 5 estrelas

Strongly Recommend!

Top of the line algorithms that can make you a lot of money. The support team is helpful and kind. Overall, great experience!

25 de janeiro de 2024
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Resposta da Sofex Algorithms

Grateful for your kind words and honesty!

Classificada 5 em 5 estrelas

A must-use for traders

A must-use for traders

My experience with Sofex has been great. Their algorithms are profitable and the support team is always there to help me set up and monitor the progress. Strongly recommend for anyone!

22 de fevereiro de 2024
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Resposta da Sofex Algorithms

Thank you for your trust.

Classificada 5 em 5 estrelas

Outstanding performance

Outstanding performance. From the moment I started using I could see its potential. The interface is intuitive, making it easy for even a beginner like me to navigate. What truly sets Sofex apart is its accuracy and reliability. The customer support team is also top-notch always available to answer my questions and provide assistance whenever needed. I highly recommend to anyone looking to take their trading to the next level

27 de fevereiro de 2024
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Resposta da Sofex Algorithms

Extremely grateful for your positive review and we are looking forward to having you as a customer for years to come.

Classificada 5 em 5 estrelas

5 stars deserved

The team is great and have been supportive all the way through, and most importantly their algorithms are profitable!

27 de fevereiro de 2024
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Resposta da Sofex Algorithms

Thank you!

Classificada 5 em 5 estrelas

Very happy with my purchase

Very happy with my purchase, works better than expected and the team were very helpful when I had a question.

3 de janeiro de 2024
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Resposta da Sofex Algorithms

Glad to hear you had a positive experience. Thank you for the review.

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