A friend recommended them to me, and I ended up being a repeat customer, which tells you everything you need to know at this price range. The only reason I probably won't be going back is that I've... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service. Sales person Ethan was polite, patient and did not press for sale. We got enough time with very thoughtful and engaging discussion to finalise our order.
A empresa respondeu
Friendly and knowledgeable team. As we entered we were approached and pointed to areas where we could find the type of sofa we were looking for. We were left to look around on our own with no pushy s... Ver mais
A empresa respondeu
Felt a bit rushed, felt sales person was eager for a sale,was only asked did I have any questions after agreement was signed but must add he was polite,can understand eager for sale in the present cli... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Reino Unido
4,8
Excelente
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, very helpful and friendly and we found a very comfy sofa.
1 de março de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Karim was very helpful
Karim was very helpful, honest and not pushy with a good sense of humour. This made shopping for our sofa a very straightforward and pleasant experience. We can't wait until we have it in our new home!
We would highly recommend Sofology.
Alex and Rob, Cambridge
23 de fevereiro de 2025
Resposta da Sofology - Cambridge
Thank you for this great recommendation Mr Stewart!
Karim was helpful and friendly without…
Karim was helpful and friendly without being a 'pushy' salesman. Very knowledgeable and informative. Pleasant to deal with.
22 de fevereiro de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear about your positive experience with Karim at Sofology Cambridge.
Matthew was extremely efficient and…
Matthew was extremely efficient and helpful. Very courteous.
21 de fevereiro de 2025
Resposta da Sofology - Cambridge
Thank you for sharing Chris.
Customer service was very good .
16 de fevereiro de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Ethan was excellent!
16 de fevereiro de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to leave us a review!
Resposta da Sofology - Cambridge
Thank you for sharing your great review! We are really happy to hear that you had a good experience at Sofology. We appreciate your feedback!
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!
Ethan was so helpful and straight…
Ethan was so helpful and straight forwards helping me make the purchase I wanted v easy and informative. Thank you
10 de fevereiro de 2025
Resposta da Sofology - Cambridge
We are so pleased to hear that your visit to the store was a positive one. Thank you for choosing Sofology.
Resposta da Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
From the moment we stepped in the store…
From the moment we stepped in the store manager made us feel welcome and assisted us in all our enquiries.
Ethan Gilks was the young chap that completed our order for us. He was extremely professional, knowledgable and explained every detail at every step. The whole experience in the Cambridge Sofology store was a pleasurable one. Thanks guys!
Highly recommended.
25 de janeiro de 2025
Opinião espontânea
Resposta da Sofology - Cambridge
Hi there Emma,
Thank you so much for taking the time to share your wonderful experience at Sofology. We are thrilled to hear that from the moment you entered our store, you felt welcomed and well-assisted by our team. It's fantastic to know that Ethan provided you with professional and knowledgeable service, ensuring every detail was clearly explained throughout your order process.
We are delighted that your visit was pleasurable and that you highly recommend us. Your feedback is incredibly valuable and motivates us to continue delivering exceptional service to all our customers.
helpful salesman
helpful salesman. great selection of sofas. convenience of selecting delivery time scale
19 de janeiro de 2025
Resposta da Sofology - Cambridge
Hi –, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Able to look round easily without a…
Able to look round easily without a Salesman worrying at you. Then they are extremely helpful when you need them.
15 de janeiro de 2025
Resposta da Sofology - Cambridge
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Excellent customer service
Excellent customer service - taking time to explain quality and build of furniture and all benefits. No pressure selling was also a big plus.
20 de janeiro de 2025
Resposta da Sofology - Cambridge
Hello Geoffrey Wells,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an excellent experience at Sofology. Our team is dedicated to providing quality service, and it's wonderful to know that you appreciated the detailed explanations about our furniture and the benefits we offer. We also believe in creating a comfortable shopping environment without any pressure, so your positive remarks mean a lot to us.
Great customer service
We went into the Cambridge store and met with Ethan Gilks who was very nice and very knowledgeable and helped us pick our new sofa. He set it up in my basket on line as I needed to double check the size of the space where our new sofa will go. I went on line when we got home and placed the order. Now we're very excited about getting our new sofa. Thank you
19 de janeiro de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!
Staff Were Very Patient and Helpful (No Pressure to Buy)
Despite my several visits, each time the staff were welcoming, patient and helpful, and I felt no sense of pressure to buy.
17 de janeiro de 2025
Resposta da Sofology - Cambridge
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!
Resposta da Sofology - Cambridge
Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found our staff very helpful and enjoyed the coffee during your visit to Sofology Cambridge.
5* Review
Visited after an impulsive sale of our sofa & saw the one we adored. On a second viewing, Ethan sat with us and patiently discussed the options and similar products. He was super helpful & gave a realistic perspective, which helped my inability to make a decision.. We finally settled on a sofa and footstool that we love. He was easy to talk to and not a pushy salesman, you get a million gold stars from us! Thanks Ethan :)
5 de janeiro de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to share your wonderful experience at Sofology Cambridge. We are thrilled to hear that Ethan was able to assist you so effectively during your visit. It's great to know that his patience and helpful insights made your decision-making process easier and more enjoyable.
We are delighted that you found the perfect sofa and footstool that you love. Your kind words about Ethan being easy to talk to and not a pushy salesman are truly appreciated, and we will make sure to pass on your compliments to him.
The staff in the shop in Cambridge was…
The staff in the shop in Cambridge was very professional. Roi in particular, answered all our questions and was really helpful.
Now we have just to wait for our sofa to arrive
5 de janeiro de 2025
Resposta da Sofology - Cambridge
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
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