Excellent service. Sales person Ethan was polite, patient and did not press for sale. We got enough time with very thoughtful and engaging discussion to finalise our order.
A empresa respondeu
Localização
Alterar localizaçãoUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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Leia as opiniões dos outros
Friendly and knowledgeable team. As we entered we were approached and pointed to areas where we could find the type of sofa we were looking for. We were left to look around on our own with no pushy s... Ver mais
A empresa respondeu
Great service and experience in the store. Storm was welcoming from the start. Once we told her what we were looking for, she was very knowledgeable and directed us to the sofa that we actually ended... Ver mais
A empresa respondeu
We had a really great experience at the Cambridge branch thanks to Storm and Ryan. They were both extremely helpful, friendly, and knowledgeable from start to finish. They took the time to explain... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Reino Unido
4,8
Excelente
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Karim was really helpful
29 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for your review. Another great review for Karim, we will make sure to pass this on! Have a nice day.
It was one of the best shopping…
It was one of the best shopping experience.
Great service great people running the store.
Ethan Gilks was great at his job very informative and very good at costumer service.
27 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for awarding us 5 stars :-)
We had a great experience with…
We had a great experience with Sofology. Ethan was knowledgeable and had some great advice. He was friendly and professional, never obviously pushing the sale. We were shown a variety of sofas, colours and materials and also given excellent instructions about warranty, cleaning etc. Thank you Sofology.
26 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for awarding us 5 stars Mrs Gloyne
Resposta da Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Resposta da Sofology - Cambridge
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Ethan took his time to listen to our…
Ethan took his time to listen to our needs and work with us which was greatly appreciated.
23 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Super helpful team
Ethan and all the team were very helpful and patient. Helped me find the best sofa for my needs. Very pleased with the process and looking forward to delivery of a stylish and functional piece of furniture
21 de julho de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Sofology.
Really lovely service
Really lovely service, super helpful without being invasive, gave us all the time in the world to look around, then was really knowledgeable about configurations, options and extras.. no hard sell! Highly recommend!
18 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for awarding us 5 stars Mrs Dove
Excellent service at a good price
Clean office. Friendliness of the staff. Professional service
18 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for sharing your experience :-)
Ethan was super helpful
Ethan was super helpful. Very knowledgeable and no pressure to buy. Explained everything really well
15 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great products
Great customer service and knowledge. No pressure which was appreciated.
16 de julho de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to share your experience with us at Sofology.
Ethan Gilks was an amazing help
Ethan Gilks was an amazing help! He helped me choose and pimp my sofa! He didn’t harass like other sofa shops which I avoided quickly.
3 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Chilled, friendly and no pressure
The staff were very friendly. I didn’t feel pressured, they weren’t in your face, allowed you to look, try the furniture and then allowed us to approach them which I liked and then have a conversation.
10 de junho de 2025
Resposta da Sofology - Cambridge
Thank you for your feedback! We're delighted you had a great experience at Sofology Cambridge. Our team strives to create a welcoming atmosphere, and we're pleased you enjoyed browsing our furniture. We appreciate your compliments about our staff and are glad you felt comfortable asking for help.
We look forward to your next visit! If you need anything else, just let us know.
Ethan was great
Ethan was great. Very knowledgeable and throughout the process really clear and professional
Great team
7 de junho de 2025
Resposta da Sofology - Cambridge
Thank you for sharing your experience!
What a find
What a find, and what a good service. I had to give Sofology in Cambridge a five star review simply because of the excellent service we received. Everything was explained fully to me by Ethan, so there were no surprises when the money discussion came up. Reasonable price and extremely good quality, with the added bonus it was made in Britain.
1 de junho de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to share your feedback with us!
Gave me information I needed
26 de maio de 2025
Resposta da Sofology - Cambridge
Thank you for your review! We're glad you found the information you needed during your visit to Sofology Cambridge. Your feedback is important to us, and we're pleased to have met your expectations.
If you have any questions or need further assistance, feel free to reach out. We look forward to welcoming you back!
Resposta da Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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