Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... Ver mais
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Localização
Alterar localizaçãoUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... Ver mais
A empresa respondeu
Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).
A empresa respondeu
As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Reino Unido
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service from Ethan at the…
Excellent customer service from Ethan at the Cambridge store. Two visits to the store to make sure we were making the right purchase for us. Ethan was able to answer all the questions we had. Great experience.
12 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Ethan was incredible from start to…
Ethan was incredible from start to finish. Very professional, explained everything clearly and concisely, was a genuine friendly person and very knowledgeable about what Sofology had to offer - just what you want when buying a sofa!
6 de agosto de 2025
Resposta da Sofology - Cambridge
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Ethan. Thank you for taking the time to leave a review 😊
Resposta da Sofology - Cambridge
Thank you for awarding us 5 stars Dr Kayani
Great experience - we came out with exactly what we wanted.
I really cannot recommend Sofology, Cambridge enough especially Adnan. We had been to a few furniture stores before arriving at Cambridge and Adnan gave us time to look around before approaching us. By which time we knew what we wanted but Adnan was able to give us a clear explanation of what we were hoping to buy - no hard sell but he listened to what we wanted and supported us to come to a decision. We are now just awaiting the arrival of the sofa.
2 de agosto de 2025
Resposta da Sofology - Cambridge
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
No pushy sales just good service and…
No pushy sales just good service and good knowledge of products
31 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for your wonderful review!
Excellent
I think it was effort put in to make sure we were fully satisfied with our purchase
28 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Karim was really helpful
29 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for your review. Another great review for Karim, we will make sure to pass this on! Have a nice day.
It was one of the best shopping…
It was one of the best shopping experience.
Great service great people running the store.
Ethan Gilks was great at his job very informative and very good at costumer service.
27 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for awarding us 5 stars :-)
We had a great experience with…
We had a great experience with Sofology. Ethan was knowledgeable and had some great advice. He was friendly and professional, never obviously pushing the sale. We were shown a variety of sofas, colours and materials and also given excellent instructions about warranty, cleaning etc. Thank you Sofology.
26 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for awarding us 5 stars Mrs Gloyne
Resposta da Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Resposta da Sofology - Cambridge
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Ethan took his time to listen to our…
Ethan took his time to listen to our needs and work with us which was greatly appreciated.
23 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Super helpful team
Ethan and all the team were very helpful and patient. Helped me find the best sofa for my needs. Very pleased with the process and looking forward to delivery of a stylish and functional piece of furniture
21 de julho de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Sofology.
Really lovely service
Really lovely service, super helpful without being invasive, gave us all the time in the world to look around, then was really knowledgeable about configurations, options and extras.. no hard sell! Highly recommend!
18 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for awarding us 5 stars Mrs Dove
Excellent service at a good price
Clean office. Friendliness of the staff. Professional service
18 de julho de 2025
Resposta da Sofology - Cambridge
Thank you for sharing your experience :-)
Ethan was super helpful
Ethan was super helpful. Very knowledgeable and no pressure to buy. Explained everything really well
15 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great products
Great customer service and knowledge. No pressure which was appreciated.
16 de julho de 2025
Resposta da Sofology - Cambridge
Thank you so much for taking the time to share your experience with us at Sofology.
Ethan Gilks was an amazing help
Ethan Gilks was an amazing help! He helped me choose and pimp my sofa! He didn’t harass like other sofa shops which I avoided quickly.
3 de julho de 2025
Resposta da Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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