Sofology - Cheltenham Opiniões 1687

TrustScore: 5 em 5

4,9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dawn the assistant from your shop is amazing. Really helpful. Answered all our questions. Not pushy. Nothing was too much trouble. A real credit to your Cheltenham branch and company

A empresa respondeu

Classificada 5 em 5 estrelas

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Ver mais

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Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

I enjoyed looking

I enjoyed looking. Around
. The store without any pressure from staff , ,When I was ready to purchase the
Gentleman was pleasant and gave me all the information I needed ,before finalising my purchase of which I will be very happy to recieve,I would also recommend to anyone to visit your stores.

29 de maio de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

Dawn the assistant from your shop is…

Dawn the assistant from your shop is amazing. Really helpful. Answered all our questions. Not pushy. Nothing was too much trouble. A real credit to your Cheltenham branch and company

29 de maio de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Good friendly

Good friendly, very helpful staff

25 de maio de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

We spent ages deciding on the colour…

We spent ages deciding on the colour and we were going to have and we were given advice and left to make our decision. No hard sell.

20 de maio de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Brilliant

We had great service in store and our sofas were delivered 10 days earlier than predicted.
Great service and quality product

31 de março de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 3 em 5 estrelas

Wrong information …

We did feel we were given the wrong information of the sizes of the sofa we were buying. Then when we questioned it we were told it was a lot smaller. We have had to pay five hundred pounds more to get a larger one now.

9 de maio de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Classificada 5 em 5 estrelas

Very helpful and friendly

Very helpful and friendly

2 de maio de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 3 em 5 estrelas

Somewhere along the line they had the…

Somewhere along the line they had the wrong house number. This seem to complicate things to no be able to deliver on said date. It wasn't easy to be able to pay the balance I was sent to different departments.The lady in the store was extremely helpful 10/10 for her

17 de abril de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Classificada 5 em 5 estrelas

Very informative and answered my…

Very informative and answered my question regarding delivery of sofa in sections.

27 de abril de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Classificada 5 em 5 estrelas

The member of staff Kris was very…

The member of staff Kris was very helpful.

25 de abril de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Kris, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

The young brunette girl was great

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least!
She knows her job well and obviously enjoys it too. I would’ve bought from a rival company if she hadn’t been so friendly and knowledgeable, I just wish I could remember her name but it begins with L and she works at the Cheltenham branch. Now if you could swiftly make and deliver my 2 sofas then I’d give 10 stars if I could! Thank you very much!

19 de abril de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Classificada 5 em 5 estrelas

We were very impressed with Lola

We were very impressed with Lola. She was extremely helpful, very knowledgeable and gave us excellent service.

18 de abril de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Lola, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Good customer service

Really good customer service in the shop. All done and dusted properly and concisely. No sales pitch etc. Sofa being delivered on Sunday and I can’t wait!! 😀

13 de abril de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

Very pleasant lady helped us with our…

Very pleasant lady helped us with our choice.. No pressure selling..

4 de abril de 2026
logótipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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