I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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Leia as opiniões dos outros
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Ver mais
A empresa respondeu
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Ver mais
A empresa respondeu
Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scott our sales representative was…
Scott our sales representative was brilliant from start to finish extremely helpful and very patient with my choices and lots of questions. The quality of the furniture and cost is excellent! Overall very good experience can’t wait for my new furniture thanks Scott from the Cheltenham store!
31 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had a wonderful experience
Had a wonderful experience at sofology in Cheltenham!
Dawn and Liam were absolutely amazing in helping me make my decision!
Dawn was great at taking the time to explain all the different fillings that are in the sofas. She also gave me excellent professional advice as well as personal advice on which colour looked best!
Didn’t feel pressured into ordering anything, very relaxed environment!
Would definitely go back for whenever we may need a new sofa or chair!
31 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great Shopping experience
Great store with lots of settees on display. Brilliant to be able to try them out for comfort. Toby was very helpful showing us our different options and explaining everything
22 de outubro de 2025
Resposta da Sofology - Cheltenham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer care
Liam was knowledgeable and helpful. He helped me choose furniture that fitted the space available in my lounge and the most comfortable cushion option. He also made me a nice cup of tea and gave good aftercare advice for the seating purchased
27 de outubro de 2025
Resposta da Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Straight-forward booking
The order process was straight-forward and opted to pay a deposit with balance-on-delivery. Staff were helpful, informative without being too pushy.
26 de outubro de 2025
Resposta da Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Liam was extremely helpful and was…
Liam was extremely helpful and was informative and listened to our needs
26 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Pleasant Staff did not pressure us but…
Pleasant Staff did not pressure us but were there to answer any questions and supply sound advice and information during the ordering process.
23 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Cheltenham Store friendly staff
Just ordered a sofa from the Cheltenham store with Liam and the process was quick and easy - even the finance agreement. Much credit to Lola who helped us choose the actual sofa over 2 separate visits. Not pushy at all, she knew the products, was patient as we dithered, and had a pleasant and easy nature. In fact we had a laugh!
21 de outubro de 2025
Resposta da Sofology - Cheltenham
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
The service was outstanding
The service was outstanding, and Dawn was really patient and attentive while helping us choose our furniture, design, and fabric! The services were absolutely excellent, and I would definitely recommend them.
20 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Scott was Very helpful and patient
Scott was Very helpful and patient, and a pleasure to purchase a sofa with his help
18 de outubro de 2025
Resposta da Sofology - Cheltenham
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Great customer service!
Visited Cheltenham branch and was attended too by Lola, nothing was too much trouble and made the experience very easy. Great to see real customer service is not dead! Well done Sofology!
18 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lola was awesome very helpful able to…
Lola was awesome very helpful able to answer all our questions quickly and help us make a decision we are happy with
18 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Goodexperience,was left to have a good…
Good experience,was left to have a good look round sales person very helpful just waiting for order to come
11 de outubro de 2025
Resposta da Sofology - Cheltenham
Thank you for sharing your experience Mr Ryder
The sales lady was very friendly and…
The sales lady was very friendly and helpful.
14 de outubro de 2025
Resposta da Sofology - Cheltenham
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our friendly and helpful sales team. Your feedback is appreciated and will be shared with them. We look forward to welcoming you back to Sofology Cheltenham!
Resposta da Sofology - Cheltenham
Thank you for your wonderful review!
Resposta da Sofology - Cheltenham
Thank you for sharing your feedback with us.
Lola who was the assistant that helped…
Lola who was the assistant that helped us,very friendly and helpful, good advice, very patient when we returned to change our order to another sofa suite, many thanks to Lola!!!
12 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofa
So far all very good and positive. Hopefully the sofa will arrive as promised and we going to be happy with the purchase.
12 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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