Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... Ver mais
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Localização
Alterar localizaçãoUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Toby was most helpful in really listening to my needs and suggested something I had never considered but worked perfectly in the space. Not overly pushy to get the sale, just being helpful and provid... Ver mais
A empresa respondeu
It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.
A empresa respondeu
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Reino Unido
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely lola
I was served by a lovely young lady called Lola , she was attentive and helped me choose what was right for me , I am super happy and excited to receive my new sofas !
28 de dezembro de 2025
Resposta da Sofology - Cheltenham
Hello, thank you so much for your review. We are so happy to hear this!
Liam helped us and was very patient amd…
Liam helped us and was very patient amd knowledgeable , he explained everything in great detail
28 de dezembro de 2025
Resposta da Sofology - Cheltenham
Thank you for taking the time to share your experience with us Amanda 😊
Lovely shopping experience.
The assistant manager was very charming and helpful and explained everything very well. The female sales assistant was also very attentive but not pushy. A really nice experience.
6 de dezembro de 2025
Resposta da Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
1-1 sales assistant excellent service
1-1 sales assistant excellent service. Not pushy at all..very knowledgeable would highly recommend 👌
6 de dezembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lola
Lola, the young lady that helped me choose the right sofa for my needs, showed me the additional facilities on the sofa that I chose, but had not noticed. She also explained the other services that were available, without any pressure to buy.
I left the store satisfied that I had made the right choice and I was grateful for her help and advice.
4 de dezembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great purchasing experience
Great purchasing experience, Lola wa really helpful at the Cheltenham branch.
29 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful Assistant.
The young man who assisted us was very helpful and pleasant.
23 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
The sales advisor was very supportive.And help us thoroughly throughout the sales process. Raj was very good. He also offered us hot drinks and was very patient with my wife and I while we tried the different sofas.
26 de novembro de 2025
Resposta da Sofology - Cheltenham
Thank you for awarding us 5 stars Mr Richards
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A pleasure to shop with you
Prompt service, the lady listened to what WE wanted and did not try and sell us something that she wanted us to buy, was very helpful, would recommend Sofology to anyone
15 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Friendly and knowledgable
Lots of friendly, knowledgable support with zero pressure, resulting in a great sale!
16 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very happy with our experience
Very happy with our experience. Had a good chat with the sales lady, was not rushed in making a decision and came away looking forward to our new sofa in time for Xmas.
10 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful sales people
Very helpful sales people, very knowledgeable and friendly
13 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very knowledgeable and honest staff
8 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 4-star review. It's great to hear feedback like this!
Very satisfied customer.
Our sofologist was very helpful, polite and informative. There was a wide range and styles of sofas. We left feeling very happy with our purchase and can't wait for our new sofa to be delivered just before Christmas.
1 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful and informative.
Swift, helpful and informative. Thanks for the lovely cup of tea.
10 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great purchase and service provide.
Very happy with the sofa we have ordered and service provided in store at Cheltenham. Liam was very helpful and gave us all of the information needed, which made our experience even better.
9 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Cheltenham store…
Great service from the Cheltenham store as Dawn was fantastic. She was really friendly and great at helping us whittle down the choices till we had the prefect sofa for us. The store was well laid out and some gorgous sofas to choose from.
3 de novembro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.
A Experiência Trustpilot
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