From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... Ver mais
A empresa respondeu
Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... Ver mais
A empresa respondeu
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... Ver mais
A empresa respondeu
We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... Ver mais
A empresa respondeu
Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Reino Unido
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Pauline was incredibly helpful and welcoming from the moment I arrived. She made everything feel easy and comfortable, taking the time to explain things clearly and making sure I felt supported. Her friendly attitude and positive energy really stood out, and it made the whole experience much better. It’s clear she genuinely cares about helping people and creating a good atmosphere. I’d happily recommend her to anyone.

Resposta da Sofology - Doncaster
Digital signature didnt work and has been nothing but stress being on hold every day for two hours and then they tell me I can’t have a refund for my deposit..

Resposta da Sofology - Doncaster
Spoke with Gary very impressed much better than shaun gigidee gigidee

Resposta da Sofology - Doncaster
Quality of service and ofgoods provided. Your salesman Aaron was very good at explaining everything we needed to know.I would recomend your company 100 %

Resposta da Sofology - Doncaster
"We visited the showroom unsure of what would fit our space. Tracey was incredibly patient and knowledgeable, walking us through different fabric options without any high-pressure sales tactics. She made the entire ordering process seamless and kept us updated on delivery dates. Truly a five-star experience from start to

Resposta da Sofology - Doncaster
Great experience buying our sofa. The sales lady was brilliant — friendly, knowledgeable, and very helpful throughout. Would happily recommend.

Resposta da Sofology - Doncaster
Tracey the sales representative was very helpful, polite and went out of her way to inform and demonstrate all the the features of our new sofa. She was not pushy and gave us space and time to make our decision which made the purchase very easy and listened to all our requests. I hope the sofas when delivered live up to the same expectations. A*

Resposta da Sofology - Doncaster
Greeting on arrival.
Explaining how to find information about the sofas and available styles inc swatches
Allowing space for us to explore on our own and not over power.
Being there when we needed support
Guidance was great. Gave us options without sales pressure.
For me I can’t stand being pounced up on and having an unwelcomed presence when we are wanting to make decisions and interruptance- this experience was the opposite.
Good experience without pressure.

Resposta da Sofology - Doncaster
All the staff are pleasant & help full, in particular Pauline who helped to find a swivel chair to match the ex display one that we had fallen in love with.
We were left to browse & try all sofas & chairs at our leisure with no pressure at all.

Resposta da Sofology - Doncaster
We didn’t really know what we were looking for but came across a nice sofa with recliner seats, a central console, heated seats, speakers and a drinks holders, we loved it, and didn’t take us long to make our minds up to purchase. The sales assistant, Pauline, was brilliant, not at all pushy, let us make decisions without interference, which made the whole experience of buying a sofa so much better than when we’ve purchased previously

Resposta da Sofology - Doncaster
Tracey was very helpful in explaining everything regarding our purchase. She was very friendly and not pushy in terms of making a sale. The process was very smooth. We even went outside with the colour swatch to see the true colour, as the sofa was at the back of the store with very little natural light. Thanks Tracey

Resposta da Sofology - Doncaster
Aaron was very good, very professional and most importantly had a lot of patience which my undecided self!

Resposta da Sofology - Doncaster
First time we have ever looked in store at doncaster.
We were immediately greeted by a member of staff usually i dont like been approached straight away but she asked if we had something particular in mind ( which we did )
She was straight on board with what we was looking for and showed us options. She was friendly helpful.
Pauline gave me all the info I needed and even gave me information on a sofa I was looking at dfs which I never got from actually shopping in dfs and it put me off the sofa but I actually understood the point and I never had thought of it. She showed me the sofa I loved and gave me options if it wouldn't fit. She emailed me the details and kept in touch to follow up if we had any thoughts. We came back the next day and I think it was graham that then had to sit and listen to me and my partner squabble on details. Everyone was patient and friendly and helpful. They gave us lots of reassurance on our purchase

Resposta da Sofology - Doncaster
Sofology at Doncaster
staff were incredibly helpful and friendly throughout and made the experience great!”

Resposta da Sofology - Doncaster
Big thank you to Pauline for showing us all the options and helping us get the exact sofa we wanted, she gave us a detailed explanation of exactly what we were getting and how to care for our sofa which made us super confident in our purchase.
Would recommend.
Couldn't be more happy!

Resposta da Sofology - Doncaster
First class service friendly staff resolution easily to understand can’t wait to get the new sofa

Resposta da Sofology - Doncaster
Very Polite, the lady was very professional. Kept smiling and made me feel comfortable and at ease.

Resposta da Sofology - Doncaster
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