Sofology - Doncaster Opiniões 2120

TrustScore: 5 em 5

4,9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Pauline was incredibly helpful and…

Pauline was incredibly helpful and welcoming from the moment I arrived. She made everything feel easy and comfortable, taking the time to explain things clearly and making sure I felt supported. Her friendly attitude and positive energy really stood out, and it made the whole experience much better. It’s clear she genuinely cares about helping people and creating a good atmosphere. I’d happily recommend her to anyone.

10 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Pauline and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Very helpful

Very helpful

2 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 1 em 5 estrelas

Digital signature didnt work and has…

Digital signature didnt work and has been nothing but stress being on hold every day for two hours and then they tell me I can’t have a refund for my deposit..

5 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi Mr Beardsley, please email social.media.complaints@sofology.co.uk with your order details and we will pick this up.

Classificada 5 em 5 estrelas

Spoke with Gary very impressed much…

Spoke with Gary very impressed much better than shaun gigidee gigidee

7 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Classificada 5 em 5 estrelas

Quality of service and ofgoods…

Quality of service and ofgoods provided. Your salesman Aaron was very good at explaining everything we needed to know.I would recomend your company 100 %

3 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

None pushy staff

"We visited the showroom unsure of what would fit our space. Tracey was incredibly patient and knowledgeable, walking us through different fabric options without any high-pressure sales tactics. She made the entire ordering process seamless and kept us updated on delivery dates. Truly a five-star experience from start to

31 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tracey. Have a great day 😊

Classificada 5 em 5 estrelas

Great experience buying our sofa

Great experience buying our sofa. The sales lady was brilliant — friendly, knowledgeable, and very helpful throughout. Would happily recommend.

31 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Tracey the sales representative was…

Tracey the sales representative was very helpful, polite and went out of her way to inform and demonstrate all the the features of our new sofa. She was not pushy and gave us space and time to make our decision which made the purchase very easy and listened to all our requests. I hope the sofas when delivered live up to the same expectations. A*

1 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Greeting on arrival

Greeting on arrival.
Explaining how to find information about the sofas and available styles inc swatches
Allowing space for us to explore on our own and not over power.
Being there when we needed support
Guidance was great. Gave us options without sales pressure.
For me I can’t stand being pounced up on and having an unwelcomed presence when we are wanting to make decisions and interruptance- this experience was the opposite.
Good experience without pressure.

1 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

All the staff are pleasant & help full

All the staff are pleasant & help full, in particular Pauline who helped to find a swivel chair to match the ex display one that we had fallen in love with.
We were left to browse & try all sofas & chairs at our leisure with no pressure at all.

26 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Great experience

We didn’t really know what we were looking for but came across a nice sofa with recliner seats, a central console, heated seats, speakers and a drinks holders, we loved it, and didn’t take us long to make our minds up to purchase. The sales assistant, Pauline, was brilliant, not at all pushy, let us make decisions without interference, which made the whole experience of buying a sofa so much better than when we’ve purchased previously

1 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Tracey was very helpful in explaining…

Tracey was very helpful in explaining everything regarding our purchase. She was very friendly and not pushy in terms of making a sale. The process was very smooth. We even went outside with the colour swatch to see the true colour, as the sofa was at the back of the store with very little natural light. Thanks Tracey

1 de fevereiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tracey. Have a great day 😊

Classificada 5 em 5 estrelas

Aaron very good

Aaron was very good, very professional and most importantly had a lot of patience which my undecided self!

31 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

First time we have ever looked in store…

First time we have ever looked in store at doncaster.
We were immediately greeted by a member of staff usually i dont like been approached straight away but she asked if we had something particular in mind ( which we did )
She was straight on board with what we was looking for and showed us options. She was friendly helpful.
Pauline gave me all the info I needed and even gave me information on a sofa I was looking at dfs which I never got from actually shopping in dfs and it put me off the sofa but I actually understood the point and I never had thought of it. She showed me the sofa I loved and gave me options if it wouldn't fit. She emailed me the details and kept in touch to follow up if we had any thoughts. We came back the next day and I think it was graham that then had to sit and listen to me and my partner squabble on details. Everyone was patient and friendly and helpful. They gave us lots of reassurance on our purchase

28 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Sofology at Doncaster

Sofology at Doncaster
staff were incredibly helpful and friendly throughout and made the experience great!”

31 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you for choosing Sofology Miss Smart

Classificada 5 em 5 estrelas

Excellent service

Big thank you to Pauline for showing us all the options and helping us get the exact sofa we wanted, she gave us a detailed explanation of exactly what we were getting and how to care for our sofa which made us super confident in our purchase.
Would recommend.
Couldn't be more happy!

31 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you so much for your recommendation!

Classificada 5 em 5 estrelas

Very Polite & Professional

Very Polite, the lady was very professional. Kept smiling and made me feel comfortable and at ease.

29 de janeiro de 2026
logótipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you for taking the time to share your experience :-)

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