Friendly and knowledgeable staff with no pressured selling. Found sofa within the vast range on show. Detailed explanation of process and delivery. Overall an excellent visit.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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Leia as opiniões dos outros
We had great customer service from the Farnborough team and we are SO happy with our new sofa. Delivery was so smooth - the team was very helpful. The sofa fits so well in the space and is SO stylish... Ver mais
A empresa respondeu
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Ver mais
A empresa respondeu
The young man who helped us charge our order was very helpful. I would have given 5 stars however we weren’t aware there would be delivery charge added.
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Reino Unido
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Highly recommend.
Lots of choice and saleswoman was very helpful and informative. Sofas arrived as expected and all good. We have used Sofology before and have not been disappointed.
5 de julho de 2025
Resposta da Sofology - Farnborough
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
very helpful and attentive staff
7 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Charlie who served me was very helpful
Charlie who served me was very helpful
Showed me exactly what I wanted and was extremely efficient and explained all I needed to know.
Bought the sofa bed and very happy
10 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.
Took the time however no pressure
The gentleman we dealt with put us under no pressure. He explained everything to the right level of detail and we are really pleased that we have a high quality sofa at a reasonable price.
10 de fevereiro de 2026
Resposta da Sofology - Farnborough
What an amazing review, thank you so much for taking the time to write this 😊
Knowledgeable salesmen
Knowledgeable salesmen, friendly but not pushy. We love our leather recliner. Quick delivery slot. The delivery men were also very friendly.
4 de novembro de 2025
Resposta da Sofology - Farnborough
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Great Service and Experience
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patient and even took the time to make us coffees! Couldn’t have asked for better service—thank you, Barry!
7 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
Charlie made the whole experience…
Charlie made the whole experience really easy. My partner and I have just bought our first house and we were really excited to go sofa shopping, Charlie listened to us, answered all the questions we had in great detail and we felt he was honest with all his answers.
We also spoke to Candance when we first went in to look at sofa’s who was also great. Highly recommended sofology!
7 de fevereiro de 2026
Resposta da Sofology - Farnborough
Thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Farnborough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Fantastic Customer Service
Fantastic customer service from start to finish. Everything was explained throughly and clearly. So far, it’s been a great experience and I’m really looking forward to the sofa arriving.
1 de fevereiro de 2026
Resposta da Sofology - Farnborough
Thank you for awarding us 5 stars Lauren!
Good choice
Good choice, wide range of options and ultimately good value for money.
Customer service was very good
1 de fevereiro de 2026
Resposta da Sofology - Farnborough
Thank you for awarding us 5 stars Simon :-)
Resposta da Sofology - Farnborough
Thank you for awarding us 5 stars Inbal
An excellent company to buy from
Candace was friendly, helpful and no pressure made to buy. Good advice given and she was a pleasure to desl with.
29 de janeiro de 2026
Resposta da Sofology - Farnborough
Thank you for awarding us 5 stars Gill :-)
Friendly, attentive staff
Friendly, attentive staff. I always pop in to see what they have available in their Clearance section and I finally found my footstool! Within 10 minutes, I was out the front door with my new footstool neatly stashed in my car.
1 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Team Farnborough
All the team we dealt with at Farnborough were very helpful and polite. After several visits we decided to order the sofa we liked and took advantage of the interest free credit offer. Team member “Charlie “ was especially helpful and answered all our questions and concerns. Now looking forward to the delivery day!
1 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Farnborough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Candace was brilliant
Candace was brilliant! I am very happy with my experience so far and looking forward to receiving my new sofa!
1 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for your review. Another great review for Candace, we will make sure to pass this on! Have a nice day.
The store is attractively laid out and…
The store is attractively laid out and is welcoming. The staff approach to greet you, are not pushy but are willing to help if needed. Candace served us and was knowledgeable, friendly and polite.
31 de janeiro de 2026
Resposta da Sofology - Farnborough
Thank you for sharing your experience Sue!
Great service by Evan
Evan was very helpful and knowledgable. Lovely experience in the store
31 de janeiro de 2026
Resposta da Sofology - Farnborough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
A Experiência Trustpilot
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