We purchased the first sofas we saw as we walked in the door! The staff were lovely, very efficient and friendly, and left us alone to decide on our purchases but were there immediately we had quest... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Ver mais
A empresa respondeu
Very helpful staff member Candace listened to what we wanted, gave excellent advice and information. This helped us to firm up our ideas and decide on the sofa we purchased.
A empresa respondeu
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Reino Unido
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Awesome sales consultant
Our sales consultant Charlie at the Farnborough store was really friendly and talked us through our options, listened to our requirements and was very good at explaining the purchase process! Would definitely recommend his service to anyone looking for new sofa/chairs
28 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Farnborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Candace was great very knowledgable and…
Candace was great very knowledgable and represented Sofology well.
25 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for your review. Another great review for Candace, we will make sure to pass this on! Have a nice day.
Thorough without the sales nonsense
Thorough without the sales nonsense. Attentive without being intense.
Thrilled with my purchase.
24 de fevereiro de 2026
Resposta da Sofology - Farnborough
Thank you for this great review Emma :-)
Great service!
I had a good experience from the Farnborough store. Sakila looked after me, answered all my questions and helped me make an informed decision. Highly recommended!
22 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very attentive
Very attentive , helpful and pleasant staff.
only one small hiccup , when asked to demonstrate a multi item lumbar chair it failed to operate.
21 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you so much for your lovely feedback - we’ll pass this on to the team, they’ll be so pleased! We’re sorry about the chair not behaving itself during the demo, but we really appreciate you flagging it and hope to welcome you back soon!
Barry was fab
Barry was fab! Very helpful but also gave us space to wonder. He told us about the clearance section which we ended up getting our sofa set for less then £900 all in!
21 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
Great range of options
Great range of options, massive deals and perfect customer service!
We went in to buy a sofa and bought two!
21 de fevereiro de 2026
Resposta da Sofology - Farnborough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Worst experience ever
Worst experience ever. No option to speak to a superior after calling numerous times. They kept my credit note and gave me 7days to use it (where i'd have to be in a store, call their customer support team, which they then issue a ticket for another customer support team member to call me back within 48 hours) basically, i'd have to live in that store or quit my job as i'd have to be back in the store when deciding on a simple footstool! I was told you have to add extra, such as delivery and insurance that i did not want. I was happy to pick up the footstool from the store, while i was there. They don't give you your credit note back, it's simply held, to try to force you to buy quickly and more from them. Will never shop Sofology. I almost did that mistake once.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Sofology - Farnborough
Hi Senada, please send over your order details and we will take a look at your order.
Resposta da Sofology - Farnborough
Thanks Hayden
Lovely sofas
We found the sofa that we looked for a while, Shakila was very helpful through financial process, she made it very easy. Highly recommend Sofology - Farnborough store and the team.
14 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Shakila and that you would recommend us! Have a great day 😊
Really great service from the sales…
Really great service from the sales contact in the store
15 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Service was excellent very friendly and…
Service was excellent very friendly and helpful gentlemen called Abdul he helped us through out.
15 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for your review. Another great review for Abdul, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Evan 5*
Evan was very helpful and knowledgeable, we were unsure on the exact layout that we wanted and he was very patient and helpful.
Made the while process very simple, would definitely buy from again.
14 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Evan. Have a great day 😊
Resposta da Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Highly recommend.
Lots of choice and saleswoman was very helpful and informative. Sofas arrived as expected and all good. We have used Sofology before and have not been disappointed.
5 de julho de 2025
Resposta da Sofology - Farnborough
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
very helpful and attentive staff
7 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Charlie who served me was very helpful
Charlie who served me was very helpful
Showed me exactly what I wanted and was extremely efficient and explained all I needed to know.
Bought the sofa bed and very happy
10 de fevereiro de 2026
Resposta da Sofology - Farnborough
Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.
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