We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... Ver mais
A empresa respondeu
Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... Ver mais
A empresa respondeu
Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Ver mais
A empresa respondeu
We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Ver mais
A empresa respondeu
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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You helped me my recliner what I needed.thank you

Resposta da Sofology - Gateshead
Helpful and no pressure Hazal was very knowledgeable friendly and just what you need. Perfect service.

Resposta da Sofology - Gateshead
We were treated very well by Lee (Topshop Lee) who gave us lots of information and was very personable. Ordering the sofa was an easy process and we only have to wait 9 weeks for the delivery which is less than expected! Excited for it to arrive 😊

Resposta da Sofology - Gateshead
Sheena went thru great lengths assisting us making the correct choice. Very happy with the service . Thank you Sheena and Danielle.

Resposta da Sofology - Gateshead
My experience was good the sales team let you look without hassling you.

Resposta da Sofology - Gateshead
We had a brilliant experience buying our sofa! Earl was absolutely fab and was super helpful in the Gateshead store. 10/10 impressed & would recommend.

Resposta da Sofology - Gateshead
Excellent experience. Staff extremely knowledgeable and helpful

Resposta da Sofology - Gateshead
Jayne assisted us in the purchase of our sofa and chair, very knowledgeable,easy to talk to and didn’t try to influence us one way or the other which we appreciated.Explained everything clearly throughout the process, came away very happy indeed , Jayne is a credit to your team

Resposta da Sofology - Gateshead
Danielle was amazing really helpful and made it very easy

Resposta da Sofology - Gateshead
Excellent service from Jayne on our recent purchase. Ordered in-store and then needed to make changes when I got home. Quick phone call and all changes made with no stress.
Faultless service, well done!

Resposta da Sofology - Gateshead

Resposta da Sofology - Gateshead
Found a sofa we loved after looking at only 2. Terry came over and gave us all the information we needed and showed us the colour we wanted on another sofa. We were showed all the measurements and he then did a picture of the sofa in our chosen colour. Great and quick experience.

Resposta da Sofology - Gateshead
Dan and Jo at Gateshead were wonderful. Great experience!

Resposta da Sofology - Gateshead
Helpful and friendly advice from staff member Earl.

Resposta da Sofology - Gateshead
Really welcoming staff who didn't lay on the hard sell, which made the experience much more comfortable. No pressure to purchase, but when we found the sofa for us, Hazel at the Metrocentre store was brilliant, very friendly and took us through everything clearly. Can't wait for it to arrive.

Resposta da Sofology - Gateshead
Hazel was really helpful and made our experience an enjoyable one. The whole team were great, not pushy at all. Would recommend anyone to shop here. Great prices.

Resposta da Sofology - Gateshead
The most corrupt company I've ever dealt with they have made a mistake with the sizes I gave them my measurements and the then sent item was too big therefore results in me refusing the order and me and my disabled children having no sofa for Xmas also refusing to give me my deposit back stay well clear of this company I've reached out to the furniture ombudsman and av sought legal advice

Resposta da Sofology - Gateshead
Great service at Sofology today by Emma and the team. Really informative and friendly, and no pressure to buy which allowed us to make the decision ourselves, and ultimately feel happy to purchase. Would definitely recommend!

Resposta da Sofology - Gateshead
Felt no pressure from any of the staff. We were left to browse at our own pace but could ask for help whenever we needed. David in particular was very helpful and sorted us out with a new sofa.

Resposta da Sofology - Gateshead
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