We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... Ver mais
Localização
Alterar localizaçãoUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Ver mais
A empresa respondeu
We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Ver mais
A empresa respondeu
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Earl was fantastic
Earl was fantastic! Super knowledgeable, great explanation and helped me narrow down colours! 10/10 would recommend and always love a sofology sofa!

Resposta da Sofology - Gateshead
The staff Jayne and Emma have been…
The staff Jayne and Emma have been amazing through this long process . The help and support and patience were very much appreciated on my side.

Resposta da Sofology - Gateshead
Helpful and friendly staff member
Lady who helped us, Jayne, was very knowledgeable, friendly and helpful . She was able to advise on our preferences and placed an order for us with a kind and respectful manner. Delivery was scheduled to suit our needs.

Resposta da Sofology - Gateshead
Excellent service
Excellent service. Really helpful and certainly not pushy at all.

Resposta da Sofology - Gateshead
Found exactly what we wanted and great service
Found exactly what we wanted, and the salesperson, Sheena, was extremely helpful.

Resposta da Sofology - Gateshead
Excellent service
The shop displays were welcoming. The sales people were friendly but not pushy.
We were made to feel welcomed and felt comfortable. All the information was given to us clearly. We were able to buy the exact furniture we required.

Resposta da Sofology - Gateshead
Good choice and presentation of sofas
Good choice and presentation of sofas .
Reasonable prices .
Sales person helpful , knowledgeable and pleasant.

Resposta da Sofology - Gateshead

Resposta da Sofology - Gateshead
New sofa
Sheena was brilliant and couldn’t do enough to help. Very knowledgeable about the products, great work 👍

Resposta da Sofology - Gateshead
5star service All Staff very polite and…
5star service All Staff very polite and professional.Thank you all.
Regards
The Snaith's

Resposta da Sofology - Gateshead

Resposta da Sofology - Gateshead
Left to browse on my own
Being left to browse on my own without interference. But Terry was here when I returned to the sofa of my choice.

Resposta da Sofology - Gateshead
Good experience at Sofology
Great service when purchasing our new sofa. Jayne was very helpful and made suggestions about which items to buy to provide enough seating but still fit into our room. Explained things clearly about the sofa and the finance options. We were emailed a copy of all the sofas we initially shortlisted and didn't feel pressured to buy. We then returned to the store to purchase the sofa we decided on. Only negative was that the heating wasn't working in the store and it was -1 outside so it was very cold!

Resposta da Sofology - Gateshead
Terry
Terry was so helpful in helping us find our new sofa. Terry showed us all our options due to our measurements and we were able to find the sofa we absolute love due to his help. Terry was so understanding in the colour we wanted and when actually purchasing our sofa he made everything clear and understanding for us. We can’t thank Terry enough for everything he done today.

Resposta da Sofology - Gateshead
The Sales team
The Sales team let us brouse at our own pace no pressure from them. We could not find what we were looking for in store so a sales assistant Sheena helped us find the product on line. She was very polite and knowledgeable about the product which we purchased. We felt relaxed and happy though out the whole experience.

Resposta da Sofology - Gateshead
I cannot recommend sofology Gateshead…
I cannot recommend sofology Gateshead enough, and a massive thank to Emma who was both helpful and knowledgeable without being overbearing.First time when buying a sofa we didn’t feel pressured into anything and they were happy to help with any questions or changes to the sofa! Thank you very much

Resposta da Sofology - Gateshead
Would visit again if I needed another Sofa
In store staff very friendly and helpful

Resposta da Sofology - Gateshead
You helped me my recliner what I…
You helped me my recliner what I needed.thank you

Resposta da Sofology - Gateshead
Helpful and no pressure
Helpful and no pressure Hazal was very knowledgeable friendly and just what you need. Perfect service.

Resposta da Sofology - Gateshead
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







