Sofology - Gateshead Opiniões 4021

TrustScore: 5 em 5

4,9

Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... Ver mais

Classificada 5 em 5 estrelas

Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Earl was fantastic

Earl was fantastic! Super knowledgeable, great explanation and helped me narrow down colours! 10/10 would recommend and always love a sofology sofa!

31 de dezembro de 2025
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊

Classificada 5 em 5 estrelas

The staff Jayne and Emma have been…

The staff Jayne and Emma have been amazing through this long process . The help and support and patience were very much appreciated on my side.

8 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Helpful and friendly staff member

Lady who helped us, Jayne, was very knowledgeable, friendly and helpful . She was able to advise on our preferences and placed an order for us with a kind and respectful manner. Delivery was scheduled to suit our needs.

9 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you so much for your 5-star review!

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Really helpful and certainly not pushy at all.

8 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you for taking the time to give us your feedback. 😊

Classificada 5 em 5 estrelas

Found exactly what we wanted and great service

Found exactly what we wanted, and the salesperson, Sheena, was extremely helpful.

7 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Excellent service

The shop displays were welcoming. The sales people were friendly but not pushy.
We were made to feel welcomed and felt comfortable. All the information was given to us clearly. We were able to buy the exact furniture we required.

1 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Good choice and presentation of sofas

Good choice and presentation of sofas .
Reasonable prices .
Sales person helpful , knowledgeable and pleasant.

6 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

Stacks of choice

Stacks of choice
Professional staff
Good payment options

3 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you for sharing your experience

Classificada 5 em 5 estrelas

New sofa

Sheena was brilliant and couldn’t do enough to help. Very knowledgeable about the products, great work 👍

27 de dezembro de 2025
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you for sharing your experience!

Classificada 5 em 5 estrelas

Left to browse on my own

Being left to browse on my own without interference. But Terry was here when I returned to the sofa of my choice.

4 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐

Classificada 5 em 5 estrelas

Good experience at Sofology

Great service when purchasing our new sofa. Jayne was very helpful and made suggestions about which items to buy to provide enough seating but still fit into our room. Explained things clearly about the sofa and the finance options. We were emailed a copy of all the sofas we initially shortlisted and didn't feel pressured to buy. We then returned to the store to purchase the sofa we decided on. Only negative was that the heating wasn't working in the store and it was -1 outside so it was very cold!

3 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Terry

Terry was so helpful in helping us find our new sofa. Terry showed us all our options due to our measurements and we were able to find the sofa we absolute love due to his help. Terry was so understanding in the colour we wanted and when actually purchasing our sofa he made everything clear and understanding for us. We can’t thank Terry enough for everything he done today.

3 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Terry. Have a great day 😊

Classificada 5 em 5 estrelas

The Sales team

The Sales team let us brouse at our own pace no pressure from them. We could not find what we were looking for in store so a sales assistant Sheena helped us find the product on line. She was very polite and knowledgeable about the product which we purchased. We felt relaxed and happy though out the whole experience.

2 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

I cannot recommend sofology Gateshead…

I cannot recommend sofology Gateshead enough, and a massive thank to Emma who was both helpful and knowledgeable without being overbearing.First time when buying a sofa we didn’t feel pressured into anything and they were happy to help with any questions or changes to the sofa! Thank you very much

30 de dezembro de 2025
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Classificada 5 em 5 estrelas

Would visit again if I needed another Sofa

In store staff very friendly and helpful

30 de dezembro de 2025
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Helpful and no pressure

Helpful and no pressure Hazal was very knowledgeable friendly and just what you need. Perfect service.

1 de janeiro de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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