The purchase of our sofa was an excellent process from start to finish. World class customer service from the Hedge End team which we can highly recommend. Pressureless, patient, superb product knowle... Ver mais
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Marie, our salesperson approached after a while browsing and asked if she could help. She had great product knowledge and gave us time to consider our options. We are very pleased with the service and... Ver mais
A empresa respondeu
Fabulous staff and service thank you. I was particularly impressed with Steve who I met on my first visit and then Natasha when I ordered it.
A empresa respondeu
Had an amazing experience shopping at the hedge end Sofology, Mathieu was a great help and was amazing in helping us find the perfect sofa and accent chairs to go with it. He showed exactly what we wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido
- 03448639051
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kevin was very friendly and welcoming
Kevin was very friendly and welcoming. Let us walk round the store unaided trying to out sofas but made sure we knew he was available. Explained how the sale range worked and what it does come with. Very helpful and friendly and great service start to finish. Thanks

Resposta da Sofology - Hedge End
Unbelievably good service
Unbelievably good service! Natasha has been incredibly helpful with the purchase of my new Sofa. She took such a keen interest in my requirements and was able to offer really good advice and useful recommendations. Thank you for your time and help.

Resposta da Sofology - Hedge End
Very helpful all the info we needed was…
Very helpful all the info we needed was at hand

Resposta da Sofology - Hedge End
Natasha was so helpful
Natasha was so helpful. She listened to our requirements and took us straight to the ones that ticked the right boxes. She also suggested a couple of alter tubes that we might like to consider and we were able to then narrow it down to 2 weeks really liked. We came home and looked at the space we had in our room and returned the next day with our daughter so that she could help us make the final decision. She was not pushy but helped keep us focused! There were so many nice sofas to choose from it was hard to decide but with her advice we go there relatively fast and are thrilled with our choice.

Resposta da Sofology - Hedge End
Marc was very knowledgeable and…
Hedge End, Southampton Store:
Marc was very knowledgeable and helpful.
We were reassured that he was at the end of a phone if we needed any extra help or advice.
At no time did we feel pressured, Marc was happy to let us take our time and then give us as much information as we needed to complete the sale.
Thank you

Resposta da Sofology - Hedge End
Great service …Sofa with a smile
Great service …. nothing we asked was too much trouble…. and the whole process was made easy and enjoyable

Resposta da Sofology - Hedge End
Sahil was very good with us today
Sahil was very good with us today. Lots of time taken and not pushing for a sale at all. Just the right amount of support, information and professionalism. We felt very comfortable with him. Thank you Sahil.

Resposta da Sofology - Hedge End
Natasha was a great help …
Natasha was a great help with choosing and ordering our sofa , gave us great info on what we were getting and was able to answer all our queries about the fabric and cleaning and aftercare,
We were very happy with everything,

Resposta da Sofology - Hedge End
Excellent service and advice throughout from Marc and the sales team.
Excellent service and advice throughout from Marc and the Sofology sales team.

Resposta da Sofology - Hedge End
On my original visit I spoke to Marie…
On my original visit I spoke to Marie who was very helpful indeed and also with follow up e mails.

Resposta da Sofology - Hedge End
Just wanted to say Dave is a brilliant…
Just wanted to say Dave is a brilliant asset to your team, thats why we came back to purchase our furniture. He is happy and very helpful and made us feel very comfortable 😊 we are very happy customers

Resposta da Sofology - Hedge End
We had a great experience in Sofology…
We had a great experience in Sofology Hedge End. Natasha was very professional, friendly and a pleasure to deal with.

Resposta da Sofology - Hedge End
The only place I would ever go for a sofa
This is the only place I would go for sofas and chairs now, No annoying pressure sales, no gimmicks, less stress than most other shops and more reliable than online. Good quality stuff too.

Resposta da Sofology - Hedge End
Great personal service
Great personal service
From Si at Sofology today. He patiently went through our requirements, answered our questions and helped us make the decisions and place the order.

Resposta da Sofology - Hedge End
The sales associate was very very…
The sales associate was very very helpful and informative. He was very patient while we took our time making a decision and was happy to anwser any questions we had.

Resposta da Sofology - Hedge End
Excellent service from Natasha when I…
Excellent service from Natasha when I brought my hard of hearing mother in to view. Great level of information without being pushy.
Thank you to George when placing order.

Resposta da Sofology - Hedge End
Well trained staff
Well trained staff, friendly and professional. Made me feel like a valued customer.
They made plenty of time for us. We didn't feel pressurized or rushed.

Resposta da Sofology - Hedge End
A Experiência Trustpilot
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