My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
We found the whole experience very easy and relaxing. No pressure from the staff but Dave was on hand to answer all our questions. He was very helpful, friendly and knowledgeable, which made the w... Ver mais
A empresa respondeu
The purchase of our sofa was an excellent process from start to finish. World class customer service from the Hedge End team which we can highly recommend. Pressureless, patient, superb product knowle... Ver mais
A empresa respondeu
Marie, our salesperson approached after a while browsing and asked if she could help. She had great product knowledge and gave us time to consider our options. We are very pleased with the service and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido
- 03448639051
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service from Natasha when I…
Excellent service from Natasha when I brought my hard of hearing mother in to view. Great level of information without being pushy.
Thank you to George when placing order.
24 de fevereiro de 2026
Resposta da Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Allinson
Well trained staff
Well trained staff, friendly and professional. Made me feel like a valued customer.
They made plenty of time for us. We didn't feel pressurized or rushed.
23 de fevereiro de 2026
Resposta da Sofology - Hedge End
Thank you for awarding us 5 stars Barbara :-)
Kevin was very helpful and…
Kevin was very helpful and knowledgeable. Wasn't pushy and left me to it but answered all of my questions when needed. Would definitely use sofology again.
17 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kevin. Have a great day 😊
A really good shopping experience
The staff were friendly but not pushy,Natasha was knowledgeable about the products and able to answer all questions we had, she didn’t rush us and was happy to leave us to discuss our choices without her when asked. I would recommend sofology and Natasha in particular to friends and family.
23 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Natasha and that you would recommend us! Have a great day 😊
Ohps did the review under the small…
Ohps did the review under the small extra order we made later. Hope you can transfer the text to the right place!
23 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thanks for taking the time to let us know!
Helpful staff
Matt was very helpful and knowledgeable. He listened to our requirements and showed us the sofa we didn't know we wanted until we saw it. Thank you Matt.
21 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊
Resposta da Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our experience with sofology was…
Our experience with sofology was excellent. The xxx assistant was lovely and grand very informative of the sofa and chair we ordered.
22 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service
Fantastic service. Answered all our questions. Really helpful and friendly. Nothing was too much trouble :) Thank you Radhika
20 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Radhika. Have a great day 😊
Great experience
Great experience, very patient with us choosing colours and explained the whole process really well!
20 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Great customer service in Hedge End store from Mathieu
Needed a new sofa and popped into a number of shops at Hedge End. Sofology (Hedge End) was the only store where we were actually asked if we needed help.
Mathieu not only asked what we were looking for, but had an extensive knowledge of the products and was able to show us a variety of sodas that may meet our requirement.
Once we found the right match, Mathieu talked us though the options and the process overall, emailing us confirmation of the style and sizes so we could go away to think about things.
Overall great experience. Sofa now ordered and looking forward to its arrival.
Thanks Mathieu!
20 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service provided by Mathieu and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Found Natasha extremely helpful
Found Natasha extremely helpful, super knowledgable and very attentive.
Great visit.
18 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Very helpful and friendly staff
Very helpful and friendly staff. Went to great lengths to ensure we were happy
18 de fevereiro de 2026
Opinião espontânea
Resposta da Sofology - Hedge End
Thank you for sharing your experience Carole :-)
Lovely friendly and very helpful young…
Lovely friendly and very helpful young lady.
15 de fevereiro de 2026
Resposta da Sofology - Hedge End
Thank you for sharing your experience Mrs Sloan
Resposta da Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Cole!
Marc was courteous and professional and…
Marc was courteous and professional and gave us time as a family to make the purchase whilst feeling no pressure
17 de fevereiro de 2026
Resposta da Sofology - Hedge End
Thank you for awarding us 5 stars Mr Warnes
Resposta da Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Friendly and Helpful
Great atmosphere. Staff are very knowledgeable and friendly. Great service. Would highly recommend.
15 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Visited today 15th Feb 26.
Visited today 15th Feb 26.
We already knew what we liked, Mathiew gave us good advice and was polite and not pushy.
So we bought a new sofa, cheers Mathiew 👊
15 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mathiew, we will make sure to pass this on! Have a nice day.
A Experiência Trustpilot
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