Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Ver mais
A empresa respondeu
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Ver mais
A empresa respondeu
Friendly supportive staff. No heavy sales talk. Clear explanations and understanding of needs. Thankyou Lyn and John
A empresa respondeu
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Ver mais
A empresa respondeu
We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Reino Unido
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Sales guy was superb, very informative and relaxed and helpful.

Resposta da Sofology - Hove
Came to hove store Friday, we knew what we wanted already and drew made to process lovely and quick, very efficient. Thank you drew, we are looking forward to seeing our sofa.

Resposta da Sofology - Hove
Happy with choice, quality and value for money - but best thing was to be left alone to consider things without pressure. Sales associate (Drew from Hove) stepped in when we needed questions answered then stepped away whilst we considered. Refreshing.

Resposta da Sofology - Hove
Very attentive staff , which is great I did not have to go to them they came to us and wanted to give us as much information as possible and guidance . Good knowledge on the products and offered great suggestions .
I have been on holiday for 2 weeks and obviously taking advantage of retail therapy and I can tell you with 100 % certainty that I could tell, my partner and I were not a bother to the sales team and we did not have to work hard to spend .
Well done !

Resposta da Sofology - Hove
Finding the right sofa has been hard given so many shops available. At Sofology the process was simple and staff made you feel comfortable. Went in a couple of times and Polly & Drew were so helpful. Can’t wait for our purchase and highly recommend.

Resposta da Sofology - Hove
We had truly excellent customer service from Drew at the Hove store. He was so polite, helpful and patient with us - even when we dithered for ages about the fabric! We never once felt pressured or hurried.
Sofology, Hove is very lucky to have such a genuine person on the team.
And he even laughed at our jokes- which is truly above and beyond.
Many thanks, Drew!
Kate and Steve

Resposta da Sofology - Hove
Great experience from start to finish.
What attended to by Drew who was extremely helpful, polite and professional.

Resposta da Sofology - Hove
Karl helped us to find the suite to suit us. He was helpful/charming and non pushy which was excellent.
He listened to our requirements and likes and dislikes and guided us with helpful suggestions.
The cost was favourably too I am pleased to say

Resposta da Sofology - Hove
The person we dealt with, Richard, from the Hove, East Sussex branch was amazing!!! Knowledgeable, very helpful and funny. Give this guy a pay rise...

Resposta da Sofology - Hove
Rich was our store assistant who was very knowledgeable, also listened to what I wanted and how I wanted it to look, wasn’t pushy or disrespectful. Made the whole thing a enjoyable experience

Resposta da Sofology - Hove
Sales Team v helpful and knowledgeable
Was good to visit store to see and sit on sofa before purchasing

Resposta da Sofology - Hove
Polly was really helpful in helping us make our decision today

Resposta da Sofology - Hove
Great friendly professional service made really easy

Resposta da Sofology - Hove
Sofology Experience
James from the Hove branch was excellent Didn’t oversell and was very knowledgeable and helpful

Resposta da Sofology - Hove
Initially on arrival we asked about recliners and were told where they were and was left to brouse for a while. We liked that as we don't like to feel pressured. Polly came over after a while and we had a chat about what we wanted and she was very knowlegeable. There was plenty of choice but we were never pushed into making a decision.
It was a nice change to be left to browse.

Resposta da Sofology - Hove
Great personalised customer experience with James

Resposta da Sofology - Hove
Karl was very professional and had a great sense of humour. Was a pleasure to do business with him.

Resposta da Sofology - Hove
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