We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Ver mais
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Localização
Alterar localizaçãoUnit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
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Leia as opiniões dos outros
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Ver mais
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We visited the showroom twice and found the incredibly helpful with advice and also gave us space to wander around with no pressure to really take in our options. Special mention to Karl who was a gre... Ver mais
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We were shown a corner unit that fitted our purpose perfectly. Drew was incredibly helpful &thoughtful & had the knowledge when questions were asked.
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Reino Unido
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We were welcomed on arrival and had a…
We were welcomed on arrival and had a very helpful sales manager take us through our desired purchase. He was very knowledgeable and was able make other suggestions that were viable alternatives to our first consideration.
15 de agosto de 2025
Resposta da Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Karl provided excellent customer…
Karl provided excellent customer service. Very helpful and knowledgeable without being pushy. Perfect.
13 de agosto de 2025
Resposta da Sofology - Hove
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Did not feel pressured by staff
Did not feel pressured by staff, which was nice but they were easily on hand if you needed advice
10 de agosto de 2025
Resposta da Sofology - Hove
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology. Have a great day 😊
Sales Experience
Your sales staff member Polly was kind and professional in her dealings with us ,and the stock she showed us was was just what we were looking for .A nice buying experience .
8 de agosto de 2025
Resposta da Sofology - Hove
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback
Extremely helpful & friendly staff
Extremely helpful & friendly staff, without being ‘pushy’. Knowledgeable.
10 de agosto de 2025
Resposta da Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!
Friendly and Helpful
Very helpful and friendly staff member, who actually invited us in as we had our dogs with us. Very knowledgeable about products and helpful in making our decision.
10 de agosto de 2025
Resposta da Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Bought from the company before great…
Bought from the company before great service understanding salesman beautiful well made products
9 de agosto de 2025
Resposta da Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sales guy was superb
Sales guy was superb, very informative and relaxed and helpful.
4 de agosto de 2025
Resposta da Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Came to hove store Friday hove store
Came to hove store Friday, we knew what we wanted already and drew made to process lovely and quick, very efficient. Thank you drew, we are looking forward to seeing our sofa.
1 de agosto de 2025
Resposta da Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience at our Hove store was efficient and enjoyable. We truly appreciate your kind words and your perfect rating. We hope you love your new sofa and look forward to welcoming you back to Sofology in the future.
No pressure
Happy with choice, quality and value for money - but best thing was to be left alone to consider things without pressure. Sales associate (Drew from Hove) stepped in when we needed questions answered then stepped away whilst we considered. Refreshing.
1 de agosto de 2025
Resposta da Sofology - Hove
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you are happy with your choice, the quality, and the value for money.We look forward to welcoming you back to Sofology Hove in the future!
Very attentive staff
Very attentive staff , which is great I did not have to go to them they came to us and wanted to give us as much information as possible and guidance . Good knowledge on the products and offered great suggestions .
I have been on holiday for 2 weeks and obviously taking advantage of retail therapy and I can tell you with 100 % certainty that I could tell, my partner and I were not a bother to the sales team and we did not have to work hard to spend .
Well done !
22 de julho de 2025
Resposta da Sofology - Hove
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Sofology the best place to buy your sofa …
Finding the right sofa has been hard given so many shops available. At Sofology the process was simple and staff made you feel comfortable. Went in a couple of times and Polly & Drew were so helpful. Can’t wait for our purchase and highly recommend.
27 de julho de 2025
Resposta da Sofology - Hove
Thank you for choosing Sofology Sarah!
Thank you Drew!
We had truly excellent customer service from Drew at the Hove store. He was so polite, helpful and patient with us - even when we dithered for ages about the fabric! We never once felt pressured or hurried.
Sofology, Hove is very lucky to have such a genuine person on the team.
And he even laughed at our jokes- which is truly above and beyond.
Many thanks, Drew!
Kate and Steve
26 de julho de 2025
Resposta da Sofology - Hove
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Drew. Thank you for taking the time to leave a review 😊
Great experience
Great experience from start to finish.
What attended to by Drew who was extremely helpful, polite and professional.
26 de julho de 2025
Resposta da Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thank you Karl
Karl helped us to find the suite to suit us. He was helpful/charming and non pushy which was excellent.
He listened to our requirements and likes and dislikes and guided us with helpful suggestions.
The cost was favourably too I am pleased to say
22 de julho de 2025
Resposta da Sofology - Hove
Hi there, thank you for your review. Another great review for Karl, we will make sure to pass this on! Have a nice day.
The person we dealt with
The person we dealt with, Richard, from the Hove, East Sussex branch was amazing!!! Knowledgeable, very helpful and funny. Give this guy a pay rise...
23 de julho de 2025
Resposta da Sofology - Hove
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience at Sofology. If you have any further questions or need assistance in the future, please don't hesitate to contact us, we will be more than happy to help😊
Sofa shopping
Rich was our store assistant who was very knowledgeable, also listened to what I wanted and how I wanted it to look, wasn’t pushy or disrespectful. Made the whole thing a enjoyable experience
19 de julho de 2025
Resposta da Sofology - Hove
Thank you for choosing Sofology and awarding us 5 stars :-)
Sales Team v helpful and knowledgeable
Sales Team v helpful and knowledgeable
Was good to visit store to see and sit on sofa before purchasing
14 de julho de 2025
Resposta da Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Hove
Thank you for taking the time to share your feedback with us.
If there's anything specific about your experience that you feel could have been better, please don't hesitate to let us know.
Thank you once again for your review, and we hope you enjoy your new sofa!
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