My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... Ver mais
Localização
Alterar localizaçãoJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Semipe Adetunji made our experience great, he went overboard by using Ai to help us visualize the combination of sofas that best works for us. He was very patient and professional. We ended up leavi... Ver mais
A empresa respondeu
The sales person, Ade, was really helpful and went above and beyond to ensure we got the full set of sofas we wanted. Even though they weren’t at his current store, he found other stores that had them... Ver mais
A empresa respondeu
The store manager served us, Taj, I believe his name was. What a helpful, pleasant, courteous young man he was, you are extremely lucky to have him as an employee. He answered all of our questions, wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Showroom well set out
Showroom well set out, relaxed atmosphere with friendly staff.

Resposta da Sofology - Leeds
Good experience
Good experience, great staff with very good knowledge, very helpful.
Would definitely recommend.

Resposta da Sofology - Leeds

Resposta da Sofology - Leeds
The salesman was very knowledgeable
The salesman was very knowledgeable, likeable and offered options based on our circumstances without being pushy. He also put up admirably with our young kids going feral. 5 stars

Resposta da Sofology - Leeds
Scott spent time with us to explore our…
Scott spent time with us to explore our needs and took time to explain everything to us great experience

Resposta da Sofology - Leeds
Brilliant customer service
Brilliant customer service
Excellent sofas and package
No pressure sales

Resposta da Sofology - Leeds
Brilliant sale help us massively very…
Brilliant sale help us massively very welcoming

Resposta da Sofology - Leeds
We went to Sofology at Birstall and saw…
We went to Sofology at Birstall and saw a lovely sofa and footstool in the sale. It was display piece that the man said they had had about 2 years. It was ideal for what we wanted and wanted to buy it and take it away with us. The salesman then told us we could do not that. It had to be wrapped, sent to the warehouse in Doncaster, scanned in and out, (whatever that means) and then would be delivered to us. We live 3 miles away from Birstall so said we do not need delivery, especially at a charge of £129. We have a van and myself and my husband could easily lift the sofa. The salesman went to speak to the Manager and came back and said no, we could not take the sofa. We could have taken the foot stool but the sofa had to be delivered due to a previous customer hurting themselves moving some furniture and putting in a claim for damages.
The expense of transporting the sofa, omissions from the transport and chance that the sofa could be further damaged are all reasons not to take the sofa to Doncaster. This seems an absurd procedure. It has lost you a sale and lost us an almost perfect sofa for our needs. Very angry and disappointed with the red tape that is applied when it is not necessary.

Resposta da Sofology - Leeds
The showroom in Leeds was well laid out…
The showroom in Leeds was well laid out with a good choice of sofas and chairs. It was modern and welcoming. The sales assistant called Hugo who attended to us was very helpful but not pushy and allowed us to have a good look round.I bought a nice sofa and chair which was comfortable so thanks alot.

Resposta da Sofology - Leeds
The sales assistant was extremely…
The sales assistant was extremely helpful listened to what we wanted and went above and beyond to help us find the perfect sofa and chair would highly recommend Hugo at the Leeds store for your sofa needs

Resposta da Sofology - Leeds
Jess helped us and she was amazing
Jess helped us and she was amazing. Made the whole building a couch easier and can’t recommend her enough

Resposta da Sofology - Leeds
Sales assistant was very helpful and…
Sales assistant was very helpful and easy to talk to

Resposta da Sofology - Leeds
Excellent experience
Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.

Resposta da Sofology - Leeds
Great service lots off help and advice
Great service lots off help and advice
Highly recommend

Resposta da Sofology - Leeds
Pleasant experience
Lovely choice of sofas and the lady who served me was very professional and friendly

Resposta da Sofology - Leeds
Great customer service and help in…
Great customer service and help in choosing fabric colour. Highly recommended.

Resposta da Sofology - Leeds
Staff friendly and knowledgeable
Staff friendly and knowledgeable. Great price and delivered on time.

Resposta da Sofology - Leeds
A Experiência Trustpilot
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