My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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Leia as opiniões dos outros
The member of staff that we bought the sofa & chair from was very knowledgeable, friendly and non-pushy. An all-round comfortable sales experience.
A empresa respondeu
Semipe Adetunji made our experience great, he went overboard by using Ai to help us visualize the combination of sofas that best works for us. He was very patient and professional. We ended up leavi... Ver mais
A empresa respondeu
The sales person, Ade, was really helpful and went above and beyond to ensure we got the full set of sofas we wanted. Even though they weren’t at his current store, he found other stores that had them... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Reino Unido
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff friendly and knowledgeable
Staff friendly and knowledgeable. Great price and delivered on time.
21 de junho de 2026
Resposta da Sofology - Leeds
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great advice on various subjects
Great advice on various subjects, very attentive when we had additional questions. An all round great shopping experience
20 de junho de 2026
Resposta da Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very kind and helpful staff
14 de junho de 2026
Resposta da Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
It was an older salesman that we spoke…
It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a house and everything inbetween . Was nice to actually just have a conversation than just trying to get money out of you. Which was a lovely change. Bought the sofa I wanted and walked out smiling and laughing after our conversation.
15 de junho de 2026
Resposta da Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Martin was really helpful and lovely
13 de junho de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Martin, we will make sure to pass this on! Have a nice day.
Smooth process from start to finish
Smooth process from start to finish, the sales guy was great. Looking forward to receiving our new sofa
14 de junho de 2026
Resposta da Sofology - Leeds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Saj was the store rep we encounted and…
Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.
6 de junho de 2026
Resposta da Sofology - Leeds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Sales assistant Marvin was informative
Sales assistant Marvin was informative, friendly and happy to help.
1 de junho de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Marvin, we will make sure to pass this on! Have a nice day.
Very good service and the salesperson…
Very good service and the salesperson was extremely patient and helpful.
1 de junho de 2026
Resposta da Sofology - Leeds
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Nice and friendly staff with no hard…
Nice and friendly staff with no hard sell. Made the ordering process easy and not over complicated
4 de junho de 2026
Resposta da Sofology - Leeds
Thank you for this great review Tracey :-)
Sag we spoke to he was so polite and…
Sag we spoke to he was so polite and very helpfull we ordered our sofas and will recamend him to a friend.
31 de maio de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Sag, we will make sure to pass this on! Have a nice day.
Fantasic service and experince
6 de abril de 2026
Resposta da Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I gave a full review following my…
I gave a full review following my recent experience at sofology. The salesmen we dealt with were Scott and Hugo and they were both excellent. I gave the whole experience a grade 10.
21 de maio de 2026
Resposta da Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Fantastic Experience
Fantastic experience buying a sofa. The staff member who helped us was brilliant
15 de maio de 2026
Resposta da Sofology - Leeds
Thank you for sharing Ilyas!
Comfortable shopping experience
Comfortable shopping experience, Zak was easy going, no sales push on a big ticket item.
18 de maio de 2026
Resposta da Sofology - Leeds
Thank you for sharing Maqsood :-)
Wasn’t pestered in the shop left to…
Wasn’t pestered in the shop left to look, Mervin the sofa sales assistant was brilliant very knowledgeable and really helped when purchasing the sofa
18 de maio de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.
Super experience every time we visiited
When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purchase more advice provided with no heavy sell. Can’t wait to see my new sofa! Thank you to everyone in the store, it was a very pleasant experience.
19 de maio de 2026
Resposta da Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful advise regarding fabric and…
Helpful advise regarding fabric and seating size for the space we have.
17 de maio de 2026
Resposta da Sofology - Leeds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
No pushy sales patter and allowed to…
No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required
12 de maio de 2026
Resposta da Sofology - Leeds
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Resposta da Sofology - Leeds
What an amazing review, thank you so much for taking the time to write this 😊
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