My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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Leia as opiniões dos outros
Great experience. A mistake was made with our order which was quickly rectified when I phoned the store. Everything was explained clearly during the ordering process.
A empresa respondeu
Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... Ver mais
A empresa respondeu
No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Reino Unido
4,9
Excelente
4 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very friendly and very helpful and…
Very friendly and very helpful and wasn't pushy. Spent the time to listen and search for what we wanted rather than trying to give us something else.
11 de janeiro de 2026
Resposta da Sofology - Leeds
Thank you for this great review :-)
Resposta da Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service
10 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Scott was very friendly and informative…
Scott was very friendly and informative about the options we had. He showed us a few different sofas after asking what we were looking for. He wasn’t pushy and was able to answer all our questions and offer advice
10 de janeiro de 2026
Resposta da Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, to make sure I had the perfect choice. Great and easy finance option as well
10 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
friendly and helpful
great guy Scott . very helpful not pushy. just have to wait 12 weeks for delivery
7 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Great customer service instore …
Joe was knowledgeable and very patient while we decided which sofa then which colour to choose.
Reasonable price for a good quality sofa
9 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Joe, we will make sure to pass this on! Have a nice day.
The assistant who helped us was called…
The assistant who helped us was called Scott and he was very patient and helpful, he wasn't pushy and let us make our minds up in our own time.
6 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Sofa purchase
Had a great experience in store. Staff were all helpful and polite. Had to amend order which was done quick and efficiently and with no fuss.
9 de janeiro de 2026
Resposta da Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Amazing customer service
Spoke to Joe on the phone from the Leeds store. He answered any questions I had and was extremely helpful in next steps of the sale!
9 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, thank you for your review. Another great review for Joe, we will make sure to pass this on! Have a nice day.
Stress free, pleasant, honest
Nice and pressure free sales experience, very supportive of queries etc.
9 de janeiro de 2026
Resposta da Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Looking for armchairs…
We were well informed by the various salespeople and Joe dealt with our order in a very professional manner 10/10
4 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Amazing customer service from Saj
Saj was amazing. Full of knowledge and gave helpful advice/tips. Also remained patient with how indecisive I was and how often I changed my mind. Thank you
6 de janeiro de 2026
Resposta da Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Helpful and quick ordering experience
Not recieved the order yet but had a very positive experience selecting a new sofa and chair. The sales person (I think called Joe?) was very helpful, highlighting the sofa's features and explaining purchasing options without being pushy. Ordering the sofa through a finance option was super easy and didn't take as long as I thought it would.
3 de janeiro de 2026
Resposta da Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed shopping experience
Didn't feel rushed into making a decision to buy. Martin was very helpful.
6 de janeiro de 2026
Resposta da Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Our assistant Scott was so helpful
Our assistant Scott was so helpful over a period of a few months until I was ready to place the order for our new build home. We was very knowledgeable and worked though several connotations of the sofa for us. He was never pushy which was very much appreciated.
31 de dezembro de 2025
Resposta da Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Jess was great help on the day and very…
Jess was great help on the day and very patient with us. Jess made the whole process simple and easy
3 de janeiro de 2026
Resposta da Sofology - Leeds
Thank you for choosing Sofology :-)
Haleema was very helpful
Haleema was very helpful , provided all info we required to place our order . Now we hope it all comes together delivered without any hiccups
4 de janeiro de 2026
Resposta da Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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