Sofology - Maidstone Opiniões 2395

TrustScore: 5 em 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices. Emma was very friendly and helpful. She gave a lot of information and althoug... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted w... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Colin was a great staff member

Colin was a great staff member. From the welcome to end he showed great customer care and focus. He was very supportive and allowed space and time to review products and answered all questions. Thanks Colin for your great customer service today.

15 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Attentive yet not overbearing customer…

Attentive yet not overbearing customer service, generally nicely laid out and clean. Good range.

14 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Excellent Service at Sofology Maidstone

We had a really great experience at the Sofology Maidstone store. From the moment we arrived, both Emma and Caroline were incredibly helpful and welcoming.
They took the time to talk us through the different sofa options, fabrics, and configurations without any pressure at all. Their knowledge and advice made the whole process very straightforward, and they helped us find exactly what we were looking for.
Emma and Caroline made the experience genuinely enjoyable and effortless from start to finish. It’s refreshing to receive such attentive and friendly service.
A big thank you to them both, we would definitely recommend Sofology Maidstone to anyone looking for a new sofa. ⭐⭐⭐⭐⭐

11 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Emma and Caroline. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Caroline at Maidstone

Caroline - the absolute legend - her time and patience is amazing !! If you need a new sofa, run, don’t walk to Sofology at Quarry Wood

Thank you all at Sofology !

12 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Caroline for you, have a great day.

Classificada 5 em 5 estrelas

Very good service from Caroline at…

Very good service from Caroline at Maidstone branch, helpful, friendly and very non pushy.

10 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Classificada 4 em 5 estrelas

Emma was very helpful and informative…

Emma was very helpful and informative too. My only concern was how many times some of what she was saying was repeated 3 or 4 times, made the experience drawn out.

7 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi, thank you for taking the time to leave your feedback. We're really pleased to hear that Emma was helpful and informative during your visit. We also appreciate your comments regarding the repetition, and we will certainly take this on board as we are always looking for ways to improve the overall experience for our customers. Thank you again for your feedback, and we hope to see you again soon.

Classificada 5 em 5 estrelas

Greeted with courtesy and politeness

Greeted with courtesy and politeness. Every step of the selection and ordering process was explained fully. We were not rushed into decisions. Prices were openly discussed.

9 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for choosing Sofology Mrs Sherwin :-)

Classificada 5 em 5 estrelas

No pressure, very helpful.

A young man, Jamie, assisted us today. He was very helpful without putting pressure on us. Listened to what we were looking for which resulted in us purchasing a beautiful sofa.

8 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Colin

Colin, the salesperson was polite, helpful, informative and not pushy at all.

8 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Jamie Foster was really helpful with…

Jamie Foster was really helpful with explaining about the sofa and armchair that we were looking to purchase in great detail.

5 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for your feedback! 😊 We’re delighted to hear Jamie provided such helpful and detailed guidance while you chose your sofa and armchair. 🛋️✨

Classificada 5 em 5 estrelas

Great service

Emma was lovely and very helpful. Quick deal done! Can't wait for our sofa to arrive.

4 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

What a great experience in buying a…

What a great experience in buying a sofa! Caroline from the Aylesford store was so helpful & knowledgeable. No pressure. No hard sale, lots of advice & help. Having her opinion mattered & helped us make the right decision. Such a great asset to your store!

1 de março de 2026
Opinião espontânea
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for this amazing review Hayley :-)

Classificada 5 em 5 estrelas

Giuseppina was so helpful and really…

Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted with our requirements . Didn't feel under pressure to decide. She made the whole process a pleasure as it should be when making a big purchase. Thank you Giuseppina 😊

1 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for awarding us 5 stars Rosemary! It sounds like your visit to the store was great!

Classificada 5 em 5 estrelas

We visited your Maidstone branch and…

We visited your Maidstone branch and was greeted by a wonderful lady called Caroline. She is a credit to your store , very knowledgeable and not at all pushy. The whole experience from start to finish was fun and relaxed, can’t wait for our new sofa to arrive

1 de março de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

This is such a great review Mr Bryant, we are so pleased that Caroline was so helpful during your visit. Thank you for sharing your experience.

Classificada 5 em 5 estrelas

Five stars.

First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we wanted. The process made easy while relaxing on the style chosen. Made to feel very welcome. Highly recommended branch of Sofology.

28 de fevereiro de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

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