Sofology - Maidstone Opiniões 

2456
•
TrustScore: 5 em 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2456)

16 191 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Delighted with Sofology service

Great purchase experience, we felt welcomed and looked after since we entered the store. All our questions were answered, which led us to believe we made the right choice in the end. Delivery times appointed were reasonable, overall we definitely recommend Sofology for great design and quality sofas.

22 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Customer Service

The staff were friendly and attentive without being pushy. Knowledgeable about the sofas. Open and transparent about additional extras with clarity on those being optional. The whole process was efficient and detailed. Delivery time estimated at 11 weeks.

16 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 3 em 5 estrelas

Staff were brilliant, automated payment terms terrible

Staff were very helpful, however signing up to payment terms were terrible as all automated. A simple task proved very tedious, getting lots of links sent via email and calls whilst at work. Not good

16 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi Ryan, thank you for your honest feedback. This has been taken on board.

Classificada 5 em 5 estrelas

Customer service at aylesford Maidstone…

Customer service at aylesford Maidstone all the staff were very attentive I cannot fault it.

14 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

The gentleman that serve us

The gentleman that serve us, was very helpful, knowledgeable, very patience and got all done smoothly and quickly. No problems were raised.

16 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Staff very friendly and had lots of…

Staff very friendly and had lots of good advice and helped me find the sofa that I am buying, by knowing what sofa would fit.

14 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Sales lady was very helpful and we…

Sales lady was very helpful and we chose the right sofa for us very pleased .

26 de julho de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Classificada 5 em 5 estrelas

Welcoming and professional

The welcome
The attention
The professional assistance to ensure we select the correct furniture
Great range on display
No pressure selling

13 de julho de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Salesman was polite helpful and patient…

Salesman was polite helpful and patient and wasn't pushy at all, gave us good advice on the type of sofa we wanted

2 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Fantastic store

Fantastic store ,
Caroline always very helpful and nothing too much trouble.
Would highly recommend this store , helpful but definitely not pushy sales people, which is nice

2 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Pina was brilliant made the whole…

Pina was brilliant made the whole process so much easier. We couldn't decide which sofa to go with. We looked at others similar and ended up with our original choice. She was so patient with us and so helpful.

1 de agosto de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pina. Have a great day 😊

Classificada 5 em 5 estrelas

Amazing service

Anita was so helpful and explained everything very carefully. We initially thought that there wasn't a corner sofa in the shop that would work for us but she kindly explained that a lot of the sofas in the store were available as corners so we took another look around and fell in love with one! Thank you Anita for all of your help.

26 de julho de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Pina at Maidstone store was brilliant

Pina was brilliant. We saw her on our first visit, to browse around as we were considering replacing our sofa which we originally bought from Sofology about 9/10 years ago. It is relatively in good condition but i was starting to have problems with the comfort for me. So we decided Sofology was going to be our first choice for buying a new one.
A week later we returned and Pina helped us again to make sure the sofa we were already very keen on, on our first visit was definitely the one. I wanted to try some similar to the one we liked. We ended up with the original choice. She was so patient with us😀. She was really lovely to talk to and explained everything we wanted to know.
From sofa choice and leathers etc through to the purchasing. Can't recommend our experience enough. Thank you so much Pina.

1 de agosto de 2026
Opinião espontânea
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pina. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Really helpful assistant called Anita…

Really helpful assistant called Anita in the Maidstone store. Although we'd already decided on our purchase, she helped us through the process of the sale, delivery and everything else in a very friendly and not pushy manner.

19 de julho de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Anita; we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Jamie the salesman was very good

Jamie the salesman was very good
Polite
And very helpful

7 de julho de 2026
logótipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais