What an amazing experience. Couldn’t have asked for a better member of staff . She listened she was so helpful she was cheerful and even made us a drink . Who could ask for more
A empresa respondeu
Localização
Alterar localizaçãoUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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Leia as opiniões dos outros
A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... Ver mais
A empresa respondeu
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... Ver mais
A empresa respondeu
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices. Emma was very friendly and helpful. She gave a lot of information and althoug... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful staff
All staff (Jamie was main person) were very helpful at the Maidstone branch!
22 de novembro de 2025
Resposta da Sofology - Maidstone
Thank you for sharing your experience :-)
A most enjoyable purchase experience
A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had questions. Once we’d decided, Jamie helped us on the fabric choices and briefed us on the insurance options. Then we closed on the final sale.
22 de novembro de 2025
Resposta da Sofology - Maidstone
Thank you for taking the time to write this great review :-)
Comfortable seamless and friendly sale…
Comfortable seamless and friendly sale with a cup of tea, Thanks Nick & Colin
18 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Caroline McIntosh
The products look good and Caroline McIntosh (Aylesford store salesperson) is a fantastic personal shopper and a very caring individual. You should be proud of her !!
15 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofology sofas are the best..they are…
Sofology sofas are the best..they are beautifully made and affordable. The staff in rhe Maidstone store are friendly helpful and knowledgable and they dont pressurise you either like other furniture companies often do. An enjoyable experience throughout but mostly thank you to Jamie who helped me today. Great service 5*****
15 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Resposta da Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review!😊
Awesome customer service
Jamie was absolutely amazing, he was t pushy and gave us all the information. He always went into all of the insurances and care we could get for the sofa.
He was friendly helpful and knowledgeable. He was why we didn’t look anywhere else for a sofa.
15 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Resposta da Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review!😊
great customer service and a great agent
12 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Got a very nice sofa
The service was impeccable. Jamie was very friendly and helpful, we were able to buy our sofa the very same day we went.
12 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great sales rep
Great sales rep, Pina made us feel feel welcome on arrival was helpful and knowledgeable
11 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you for your review. Another great review for Pina, we will make sure to pass this on! Have a nice day.
Jamie
Jamie, the sales guy was excellent from start to finish, advising on the best fabrics for our requirements and not just selling the most expensive. He took time going through the colour swatches and was very patient as we umd and ard. Overall a painless experience, apart from paying 😀
11 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊
A great example of the perfect salesman!
It was nice to go into a store, be greeted, then left to browse. The salesman, Afeez,would pop up at the exact time we had queries, then disappear, leaving us to browse further. He was so discreet but attentive....such a great sales tactic! It's what got him the sale!
10 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Resposta da Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great store &Customer care from Caroline
Top marks to Caroline on the great customer care I received from her , from the moment I stepped into the store to the end of my experience, she gave me all the help and care needed for me to make my purchase. BIG! BIG! thank you Caroline. I now look forward to hearing when I receive my delivery date .
9 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had a good experience and brought our…
Had a good experience and brought our new sofa! Staff were so lovely and kind and helped us find our dream sofa.
1 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and knowledgeable
Very helpful and knowledgeable. Felt he was honest and managed expectations. Gave options and explained everything well.
10 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Very helpful and friendly staff
9 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Caroline was very helpful and speedy…
Caroline was very helpful and speedy accommodating our sofa order with a 9 week old baby!
9 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Maidstone
Hi there, thank you so much for taking the time to leave a review.
A Experiência Trustpilot
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