What made our experience great was Hem, the lady who helped us. Hem was extremely pleasant, patient, helpful. Hem genuinely just wanted us to have the correct sofa for us and for us to leave with cl... Ver mais
A empresa respondeu
Localização
Alterar localização3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Just purchased our sofa from the MK store and everyone was so welcoming. Bonus that they are dog friendly. We’d been previously a few months before and knowledgeable staff made us revisit. We met wi... Ver mais
A empresa respondeu
Lovely showroom and was taken through lots of different styles and sizes by a very knowledgeable sales person called Dace Valuma, she was a really lovely person. I had a very strict measurement size... Ver mais
A empresa respondeu
We visited the store in Milton Keynes and were assisted by a very friendly and helpful sales assistant called Kiran, he answered all our questions and talked through everything. We left very happy w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, Reino Unido
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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sales person was very pushy…
sales person was very pushy and even though we ordered what we needed anyway, there was no attempt to understand what we were looking for
3 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
Resposta da Sofology - Milton Keynes
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Thorough process!
Very thorough process. Thanks to Hema! She was very helpful and kind!
18 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Hema, we will make sure to pass this on! Have a nice day.
What a lovely experience from beginning…
What a lovely experience from beginning to end. Ray was fantastic! We were made to feel like the only customers and nothing was too much trouble! Would highly recommend
18 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Fantastic customer service!
Fantastic customer service! We have been in today and placed an order for our new sofa and chair. We were served by Linda, Hem and also briefly spoke to another colleague earlier in the day whose name we didn’t catch. However, all 3 people that we spoke to or dealt with were friendly, knowledgeable, kind and we weren’t rushed and we had all of our questions were answered. I was very excited to visit to sofology as I’d read lots of positive reviews and I was not disappointed. We are very happy with our experience so far and would definitely recommend MK Sofology to family and friends!
18 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Milton Keynes
Thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Really easy experience and lovely staff
16 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi, thank you for taking the time to leave a 5-star review!😊
Kieran at Milton Keynes Sofology…
Kieran at Milton Keynes Sofology customer service was exceptional! Thank you for all your support in helping us find the best sofa for our new home!
16 de janeiro de 2026
Resposta da Sofology - Milton Keynes
What an amazing review, thank you so much for taking the time to write this 😊
I had a fantastic experience at sofology MK
I had a fantastic experience with Sofology from start to finish. The showroom was welcoming, the range of sofas was impressive, and the quality really stood out. The staff were knowledgeable, friendly, and genuinely helpful without being pushy, which made the whole process enjoyable and stress-free.
I found the perfect sofa and couldn’t be happier with it — it’s exactly as described, beautifully made, and incredibly comfortable. Delivery was smooth and well-organised, and everything arrived in perfect condition.
Overall, Sofology exceeded my expectations in every way. Great products, excellent customer service, and a seamless buying experience. I wouldn’t hesitate to recommend them to anyone looking for a high-quality sofa.
15 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Linda is an absolute star.
Had a fantastic experience today at Sofology Milton Keynes. Linda was a delight, she was polite, professional and not at all pushy. She allowed us time to browse without feeling like we were be followed everywhere.
She answered all our questions, and provided all the information we required whilst making our sofa decision.
During the purchase phase she was open and honest and we never felt pressured to purchase anything.
A 5 star experience today, Linda you were amazing.
15 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
A great range of sofa's
A great range of sofa's. Plenty of staff on hand with useful information but not 'in your face'.
The ordering was simple, clear and quick
14 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.
Hema the sales assistant was very…
Hema the sales assistant was very helpful and gave details on everything. And also convinced us about the furniture. We can’t wait to enjoy our product☺️😍
12 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Hema, we will make sure to pass this on! Have a nice day.
Fantastic customer service very…
Fantastic customer service very knowledgeable about their products and advice given is so good.
11 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Thank you for sharing your experience :-)
Lyn was excellent!
11 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Thank you for awarding us 5 stars :-)
Great experience. Thanks to Matthew
We had a great experience buying our sofa, thanks to Matthew. He was knowledgeable, patient, and never pushy, which made the whole process easy and enjoyable. He took the time to understand what we were looking for and helped us find the perfect sofa to fit our space and budget. Excellent customer service from start to finish — highly recommend asking for Matthew!
11 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
We had a great experience buying our…
We had a great experience buying our new corner sofa. The staff at the MK store were excellent – knowledgeable, friendly, and really helpful in advising us and making sure we chose the right combination to suit our space. Nothing felt rushed, and their guidance made the whole process easy and enjoyable. Very happy with both the service and our purchase. Highly recommended.
11 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
The shop manager James and assistant…
The shop manager James and assistant Malik were very helpful and easy to get on with. Made the experience very easy.
10 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Thank you so much to Hema in the Milton…
Thank you so much to Hema in the Milton Keynes store for making my sofa buying experience seamless. I knew which sofa I loved but Hema completed the experience by being so helpful, informative and friendly. No pushy sales pitch, just relaxed and comfortable. Thank you again Hema, Sofology are very lucky to have you in their team.
10 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hema. Have a great day 😊
Resposta da Sofology - Milton Keynes
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Nice and friendly experience
Nice and friendly experience, Linda was very helpful and knowledgeable.
10 de janeiro de 2026
Resposta da Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Linda, we will make sure to pass this on! Have a nice day.
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