Sofology - Milton Keynes Opiniões 

+Ordering our new sofa today was so easy over the phoneand if I’m honest the reason we did it this way was because in store the staff weren’t great and didn’t seem interested.
But it’s worked better for us as the lady we had over phone was brilliant! We knew exactly the sofa we wanted and the sizes but she did go back over everything, very informative and transparent which was great! Lovely lady 😊

-Didn’t like the fact that after paying nearly £3000 for sofa I had to pay £129 for delivery 🤦‍♀️I think that’s totally wrong and you don’t have choice but to pay it.

Friendly staff and not pushy at all with the sale.

Whilst waiting to be served by Hema,our choice from a previous enquiry. We were greeted by Pedro who offered to answer any questions & demontrated the configuration we wanted & made coffee.
We proceeded with the purchase of the Elevate range with Hema who was informative & friendly throughout the sale.
We had a good experience, thank you.😊

Linda was lovely and very knowledgeable about the product, process and gave us time to make sure we had made the right choice.

Very straightforward process, so far so good we are looking forward to our new sofa.

Customer service was very good not pushing for a sale but supplied infirmation when required

No hard sell, was left to enjoy all sofas on offer.

Pleasant experience and a really helpful sales person - Hema

Ray was friendly, helpful and knowledgeable about the products.

Friendly customer service and all stages of the order and delivery explained easily.

Linda was so kind and helpful when talking us through our sofa order. She made the process stress free and straight forward! Makes such a difference to have a smiley and friendly person to help when making a big purchase.

Malik, was very personal and friendly whilst being professional and respectful. I would very much buy from Malik again.

Lots of choice available in store. Easy buying process. Friendly staff and very welcoming.

We came late on a evening and I approached a random staff member who was actually the manager and asked him to help with some questions on a sofa, He was just leaving but did help us with a sofa and came upstairs to answer our questions and his personality and willing to help was recognised and he seemed a great guy. his colleague then came upstairs to take over as the manager was already 3 hours late from going home which was totally fine and from this moment we were greeted with a horrific strong smell of “cigarette “ from the other staff member. our buying decision went from a 10-0 in literally seconds and me and my husband looked at each other and said we would leave it for today.
Presentation in sales is everything ( we both do sales) and if you smoke be mindful others don’t and make sure you have gum and fragrance ready to freshen up. A non smoker does not want to sit there for 45minutes inhaling your smell whilst doing paperwork.
We went back to the shop to relook at the sofa choices and was greeted by a gentleman called Mikel - polite, smart and presented himself well. We left the store not buying as we wanted to check with a competitor store to make our final choice and will purchase off Mikel if we choose this sofa.
When you’re in sales you ARE the face of that brand and never underestimate hygiene, personality and appearance is everything. People buy off people…..

He a was very helpful with information about the sofa I was interested in. In the store it was short staffed and Hema made eye contact with us even while serving another customer although she was coming to the end of the consultation.
I decided to buy the sofa and Hema took us through the service easily and swiftly.

Matthew in Milton Keynes was amazing tactful and attentive. Excellent services provided.

Linda was amazing. We told her what we wanted and she helped in an amazing way

Customer service was really good, was told everything I needed to know about the product, delivery service etc. Thank you to Kiran and Emma

Great customer service very helpful

Really great buying experience from Pedro at the MK branch. Was engaging and helpful without being annoying. We needed to make an amendment to our order the following day which was easy and well recieved. Would definitely recommend. Ben