Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Ver mais
A empresa respondeu
Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Ver mais
A empresa respondeu
Evie didn’t just help me find a sofa — she completely turned the whole experience around. I went in feeling overwhelmed, unsure of what I even wanted, but she just got it. The way she listened,... Ver mais
A empresa respondeu
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we... Ver mais
A empresa respondeu
We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we ord... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We were able to browse without being jumped on by a salesperson but they were quick to respond when we asked for their help. The salesperson was very helpful, guiding us through the available options that met our requirements, starting with the least expensive option.
We never felt hurried at any point and we're able to take our time until we settled on a sofa we were happy with.
We bought a sofa from here previously for another room and we were extremely happy with that so when it came time to replace our the sofa in our living room, this was our preferred store.

Resposta da Sofology - Nottingham
The salesperson was very friendly and knowledgeable on policies.

Resposta da Sofology - Nottingham
Daniel was extremely helpful, insightful and polite. He’s a credit to your team (as have all the other staff who have helped us over our numerous visits!). Impeccable and accommodating service throughout.

Resposta da Sofology - Nottingham
Georgeta was a great help in choosing our new sofa at a great price.

Resposta da Sofology - Nottingham
the salesman who sold us the settee was helpful and honest no hassle and a really nice lad even though we spent more than we expected would definitely recommend you

Resposta da Sofology - Nottingham
Good experience and not felt rushed at all

Resposta da Sofology - Nottingham
Staff at the store were super helpful and friendly not pushy. Knowledgeable and helped us reach our purchase decision.

Resposta da Sofology - Nottingham
The assistant that dealt with us was great. We ended up leaving with the product we wanted.

Resposta da Sofology - Nottingham
Great support and guidance from Matthew in helping pick our new sofa

Resposta da Sofology - Nottingham
Met by Jay - top chap, very knowledgeable and friendly. Perfect service from him!

Resposta da Sofology - Nottingham

Resposta da Sofology - Nottingham

Resposta da Sofology - Nottingham
Phil was fantastic to deal, super helpful and not in your face like most sales people. Highly recommend this place!!!

Resposta da Sofology - Nottingham
I didn't feel comfortable with placing on order for my purchase of a new sofa online, so l caught the bus & went into the store, after going there 2 days before,& I'm so glad l did 😀 This was a very expensive purchase, so l didn't want to get my order wrong. When I 1st went to Sofology with my daughter, l was greeted by the lovely Dani 😃
She explained the interest free finance availability to me.
I then revisited the store on the 5th of March, & I was greeted with by the lovely Lini 😃
Lini also told me about insurance options for the sofa, which l happily went for 😊
Everything was done in the store. I left feeling & excited about the prospect of having the luxury sofa 😃 Thank you Dani & Lini 🤗

Resposta da Sofology - Nottingham
Georgetta was very calm and explained everything through with us (we aren't the easiest of customers) she was very patient and we left with 2 new sofas. Thank you

Resposta da Sofology - Nottingham
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we was looking for and helped us find our forever sofa also gave us a discount due to the perks we got with the sofa what an absolute legend of a colleague massive credit to the team. Jay you are one of a kind ☺️

Resposta da Sofology - Nottingham
Would have put 5 stars however I would have liked the salesperson to have ordered my swatches instead of just giving me the website which I felt was a bit difficult to manage.
Also it would have been nice to order cushions to match the sofa but was told I couldn’t 🤷♀️ so this was a bit frustrating
Also it’s a bit premature leaving a review as I’ve not got my sofa yet. 15 weeks lead time

Resposta da Sofology - Nottingham
Great service we knew what we wanted and Gorgetta was prompt and helpful she processed our order and gave us extra information on our purchase whilst we drunk our complimentary coffee and biscuits ☺️

Resposta da Sofology - Nottingham
We came in to buy a sofa we had previously looked at & fell in love with another. Amazing service, we were giving all the measurements to compare. Colours etc.
Perfect advice on how to get sofa as we had just moved. Just overall fabulous service.

Resposta da Sofology - Nottingham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.