Sofology - Nottingham Opiniões 

3215
•
TrustScore: 5 em 5

4,8

Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering proc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We welcomed the direct and informative assistance from all of your sales staff that we encountered at each visit. When we purchased Georgeta was pleasant, helpful and answered all of our questions wi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(3215)

16 191 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Would have been 5 * if they had thrown…

Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

12 de setembro de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Good Afternoon, thank you for your review. Unfortunately we don't give away the optional additionals just to ensure fairness for every customer, but thank you for your feedback - we do appreciate it!

Classificada 5 em 5 estrelas

Already reviewed

Already reviewed

12 de setembro de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Thank you for awarding us 5 stars.

Classificada 5 em 5 estrelas

Very good staff

Very helpful staff

9 de setembro de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Its was a great experience staff our…

Its was a great experience staff our very helpful

11 de setembro de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Excellent service

Excellent service with friendly and knowledgable staff.

2 de setembro de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Great choice of sofas no hard sell

Knowledgeable staff great product choices reasonable prices

8 de setembro de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 1 em 5 estrelas

Was miss sold as told has built in…

Was miss sold as told has built in speaker when doesn't, took deposit twice when I couldn't afford it twice, waiting 4 weeks for an ex display as they carried on displaying after I purchased, foot of 1 chair was damaged, other chair was wrong material and now been told to wait 6 more weeks for correct one, everytime you want an answer you're told to wait 72 hours for a call back. Failed on purchase for miss information, failed on delivery sending wrong material, failed on customer service assistant constantly told to wait 72 hours.

15 de agosto de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Classificada 5 em 5 estrelas

Welcomed into store but not…

Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering process clear.

7 de setembro de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for your review. Another great review for Georgeta, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Good selection of what we wanted and…

Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. She was exceptionally pleasant and helpful. All extras explained and no pressure applied to purchase. Chose what we wanted , good choice of colours . Delivery arranged to suit us. All outstanding. Thank you.

26 de agosto de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Classificada 5 em 5 estrelas

The Experience

The sales team were friendly and helpful.
Allowed us time to pick a sofa that was right for us. The store was well presented and you were allowed to explore at your leisure.
The service was great from viewing to ordering.

30 de agosto de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 1 em 5 estrelas

The shop changed my contracted order

The shop changed my contracted order by reducing the amount of armchairs I had bought.
Which was a breach of contract.

28 de agosto de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Classificada 5 em 5 estrelas

I wanted to research my purchase and…

I wanted to research my purchase and the sofology website was great. Once I narrowed it down. I went to the Nottingham branch where I given the time and attention to make the right decision for me. I was able to try out the features and feel the material. The payment options were explained well. I left feeling confident I had the right sofa.

15 de agosto de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Really friendly and helpful staff.

Really friendly and helpful staff.
The sofas we bought were exactly what we wanted.

15 de agosto de 2026
logótipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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