Sofology - Orpington Opiniões 

2125
•
TrustScore: 5 em 5

4,8

Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Reino Unido

  • 0344 863 9038

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2125)

13 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful sales person who allowed us…

Helpful sales person who allowed us time to make our decisions.

13 de agosto de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Helpful informative staff

tasnim was an excellent sales assistant. Took time to explain all buying options and product features. No hesitation in recommending product or staff member

3 de agosto de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, thank you for your review. Another great review for Tasnim, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Delivery of 2 armchairs today

Delivery of 2 armchairs today. Was phoned by delivery team providing an ETA which was fulfilled. Both Dan and Nick provided an excellent service constructing the chairs and fully explaining the various functions. Took everything away leaving the place neat and tidy and the new chairs looking great in my lounge. Overall I am delighted.

3 de agosto de 2026
Opinião espontânea
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Classificada 4 em 5 estrelas

Good products and friendly staff

The quality of Sofa are very good. The variety is similar to other stores. Prices are better. Finance options are better. I already knew what I wanted to purchase after a lot of research.

The staff are friendly and polite and not on your face (like other stores). We were served by Kerry, she was helpful in final decision-making and placing the order.

11 de julho de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Thank you for taking the time to share your experience Aftab.

Classificada 5 em 5 estrelas

Very intelligent

Very intelligent, very nice customer service and she all so speaks different languages
Very good

9 de julho de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Was a very pleasant experience.staff…

Was a very pleasant experience.staff were on hand to answer questions but weren’t in your face

4 de julho de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Toyanne was incredibly helpful and…

Toyanne was incredibly helpful and knowledgeable. Patience of a saint!

25 de junho de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, thank you for your review. Another great review for Toyanne, we will make sure to pass this on! Have a nice day.

Classificada 4 em 5 estrelas

Helpful staff

Helpful staff

25 de junho de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

We were met and warmly greeted by a…

We were met and warmly greeted by a lady who took us round and helped us make our choice and her name is Kerry. She’s just too good.

20 de junho de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kerry. Have a great day 😊

Classificada 5 em 5 estrelas

Nice piece of sofa

Nice piece of sofa

1 de janeiro de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Orpington Sofology - Great Staff

Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.

2 de junho de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 4 em 5 estrelas

Sleek Sofa

Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficient and helpful. The only thing that bothered us was having to pay for the sofa delivery, after spending so much money on the sofas the delivery should’ve been included.

25 de maio de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Classificada 5 em 5 estrelas

The sales advisor was very…

The sales advisor was very knowledgeable helped us choose the right Color sofa in Regency and cricket. Overall happy with the service.

5 de maio de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 3 em 5 estrelas

We purchased 2 beautiful Sofas

We purchased 2 beautiful Sofas. Was talked into having plastic sliders at £20 a settee. They were totally useless and came straight off. Also they put on £200
insurance which I did t ask for. . Just watch out for hidden extras. The settees were beautiful I dud eventually get my money back for insurance and sliders. But if you don’t ask you don’t get

23 de janeiro de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Thank you for your feedback - we're pleased to hear you were happy with the sofas themselves. We're also glad we were able to resolve your concerns and that the items you weren’t happy with were cancelled and refunded for you. We always aim to be transparent with any optional add-ons, and I’m sorry if this wasn’t clear at the time of purchase. We really appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

The sales lady was very helpful and…

The sales lady was very helpful and very pleasant to deal with. She made the sale pleasurable and was not pushy.

11 de maio de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Excellent experience

Kerry the assistant that helped us with choosing our sofa was amazing!!! Honest and straight talking, which we liked, had a laugh as well. She didn't just have her sales head on, she really was honest on what we was looking and how to choose. All the staff was very friendly. And I thought the prices were very reasonable.

26 de abril de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

Thank you for this great review :-)

Classificada 5 em 5 estrelas

Found the sofa i wanted

Lady who helped me find my perfect sofa was very patient ☺️

19 de abril de 2026
logótipo da Sofology - Orpington

Resposta da Sofology - Orpington

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

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