The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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Leia as opiniões dos outros
Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Ver mais
A empresa respondeu
We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Ver mais
A empresa respondeu
The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Reino Unido
- 0344 863 9038
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service was excellent
Service was excellent - very helpful and with no pressure.
23 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Toyanne was brilliant explained…
Toyanne was brilliant explained everything clearly and was so easy to deal with
23 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Toyanne. Have a great day 😊
Excellent service from a youn lady who…
Excellent service from a youn lady who has only just started working there, with some help and support from a colleaugue.
23 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful sales staff
23 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Saleswomen was not at all pushy
Saleswomen was not at all pushy. She knew what she was selling and was able to explain everything to us.
21 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Top service and sofas!
Nicole in the Orpington branch was lovely and extremely helpful in walking us through the purchase.
The Mayfair sofa we ordered is just right 👍
20 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you for your review. Another great review for Nicole, we will make sure to pass this on! Have a nice day.
The range of sofas were excellent and…
The range of sofas were excellent and the staff were especially helpful.
15 de fevereiro de 2026
Resposta da Sofology - Orpington
Thank you for sharing Sam!
EXCELLENT SERVICE AND THE BEST SOFA!
The whole entire experience with Sofology in Orpington was absolutely fantastic!
The team in the store made choosing my Sofa really exciting.
They was able to answer all of my questions which then led me to be able to make a decision on the Sofa that I have wanted for a long time.
The process was very quick and simple. I was so excited once it had all been processed and the team were excited for me and shared my enjoyment in store.
When my Sofa eventually arrived on the said date, the delivery guys took great care entering my home, unpacking the sofa and putting it all together for me absolutely faultless!
I couldn’t be happier with my beautiful new Sofa! 
17 de novembro de 2025
Resposta da Sofology - Orpington
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Great service
Great service, we bought a sofa a year ago and just recently added the foot stall. Staff are helpful, and service overall has been perfect
7 de janeiro de 2026
Resposta da Sofology - Orpington
Thank you for taking the time to leave a 5-star review!😊
Good customer service from Nicole…
Good customer service from Nicole Lippe, i went to few shops, . Nicole was the best. Everything was step by step, in terms of the sofa plan.
1 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nicole was great
Nicole was great, listened to our requirements, explained our options, fabric choices and benefits of the design we liked. Our purchase was made easy as she was very knowledgeable in the products in store.
1 de fevereiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you for your review. Another great review for Nicole, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Orpington
Thank you for sharing your experience :-)
Resposta da Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Orpington
Thanks tracey
Helpful staff
28 de janeiro de 2026
Resposta da Sofology - Orpington
Thank you for awarding us 5 stars :-)
Sebastian was very helpful and…
Sebastian was very helpful and explained everything throughly.
12 de janeiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you for your review. Another great review for Sebastian, we will make sure to pass this on! Have a nice day.
Great service provided by the lady that…
Great service provided by the lady that served us in the Orpington store - not pushy and really helpful
26 de janeiro de 2026
Resposta da Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very helpful sales person (Kerry) who…
Very helpful sales person (Kerry) who got the balance between being involved and leaving us alone just right
27 de janeiro de 2026
Resposta da Sofology - Orpington
Thank you for sharing your experience Mr Carroll
Emily @ Orpington branch was very…
Emily @ Orpington branch was very helpful on both occasions of visiting the store.
24 de janeiro de 2026
Resposta da Sofology - Orpington
Hi there, thank you for your review. Another great review for Emily, we will make sure to pass this on! Have a nice day.
Service was proffessional and efficient…
Service was proffessional and efficient at point of purchase.
18 de janeiro de 2026
Resposta da Sofology - Orpington
Thank you for awarding us 5 stars!
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