The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Ver mais
A empresa respondeu
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Ver mais
A empresa respondeu
Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.
A empresa respondeu
We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.
A empresa respondeu
Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Reino Unido
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Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.

Resposta da Sofology - Peterborough
Ben was extremely helpful and knowledgeable whilst not being pushy to make a sale.
His advise was great and helped us make a decision on the type of sofa we wanted to purchase.
I would recommend Sofology to both friends and family based on the assistance given by Ben.

Resposta da Sofology - Peterborough
We came to your store in Peterborough two weeks before we purchased the sofa and Famida dealt with us we found her very pleasant and not to pushy for us, she followed this up with and email about a week later, so we then came back to the store last Friday and Jamie & Ben (Dan) :-) dealt with us they were both efficient and thorough and we had a great experience and therefore purchased the sofa

Resposta da Sofology - Peterborough
The sales person was very helpful and polite. Everything was made so easy no stress

Resposta da Sofology - Peterborough
Original salesman Ryan was very helpful and not at all pushy. He also supplied us with a sample of fabric to check against other furnishing.
We were let down a little though by the person we were handed over to for the finance process; even entering my DOB completely wrong by 40 years.
UPDATE. I have now had so many emails and phone calls and with not knowing what is going on that I have asked for a refund of my deposit and to cancel my order

Resposta da Sofology - Peterborough
Sai at Sofology Peterborough was really great. She was genuine and knowledgeable and we would definitely look for her if we went into store again.

Resposta da Sofology - Peterborough
Customer service from had was excellent. Took the time with you and never felt rushed and explained in detail the guarantees. I would definitely recommend anyone buying your sofa from them

Resposta da Sofology - Peterborough

Resposta da Sofology - Peterborough
We were greeted when we first went into the shop where we were able to look around at our own pace. We were offered a coffee or tea, which was very welcome. The staff were very helpful,and knowledgeable but not pushy which we did tell them after we had made our purchase

Resposta da Sofology - Peterborough
Famida was absolutely brilliant and gave all the help required to make our minds for the purchase. Manyvthanks

Resposta da Sofology - Peterborough
Kate was fantastic, really knew her stuff, had the patience of a saint with all our questions. When asked technical questions around the exact build of the sofa option we had chosen she was knowledgeable and took the time to review the data sheets so she could be 100% certain that we were given the right information. Nothing was too much trouble and we were encouraged to spend time "playing" with the sofa so we knew it was the right choice for us.

Resposta da Sofology - Peterborough
Informative & friendly, made the purchase easy. As a little disappointed at the delivery price & no room to deal though

Resposta da Sofology - Peterborough

Resposta da Sofology - Peterborough
Excellent support and advice provided with clear demonstration of options by Famida

Resposta da Sofology - Peterborough
went above and beyond to help with our sofa quest.

Resposta da Sofology - Peterborough
Hadi,the young man that helped us with our purchase was a lovely,friendly chap,very helpful and not pushy at all,he was very thorough when checking everything was sorted correctly,in all a pleasurable experience thanks to him and he is a credit to the company 😊

Resposta da Sofology - Peterborough
Danielle. She was so helpful and really
Made you feel relaxed and she told us everything about the sofas. I would highly recommend going to see her. She is absolutely brilliant

Resposta da Sofology - Peterborough
When we arrived we were introduced to the company and the building contents and left alone until we were ready to find out more information about certain products. Sai is well informed about the products on offer and helped us through the different aspects of the price structures. When we were ready to buy, we knew exactly which decision was right for us. Can’t thank Sai enough for all her knowledge and understanding.

Resposta da Sofology - Peterborough
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