Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais
A empresa respondeu
Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais
A empresa respondeu
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver mais
A empresa respondeu
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver mais
A empresa respondeu
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great choice of sofas and excellent service...competent and professional advice...overall so far 5 star

Resposta da Sofology - Poole
Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!

Resposta da Sofology - Poole
We weren't pressured or followed around the showroom but help was on hand when we needed it

Resposta da Sofology - Poole
Katie was knowledgeable about the product .
Gave us time to talk and decide .

Resposta da Sofology - Poole
The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience

Resposta da Sofology - Poole
Really professional, friendly and knowledgeable staff, especially Klaudia. No pressure or hard-selling, just honest advice about options and possibilities for the sofa/corner that we were interested in buying.
And indeed DID buy!
Great range of sofas too, a touch of class all round.

Resposta da Sofology - Poole

Resposta da Sofology - Poole
Very helpful salesmen both times when we came in. Shop looks beautiful tiful too.

Resposta da Sofology - Poole
Placed our order same day knowledgeable staff. Irena who dealt with was not pushy and was patient whilst we made our choice.Quality of the product was very good and sale handled very professionally.

Resposta da Sofology - Poole

Resposta da Sofology - Poole
The welcome approach.
Product knowledge.
Active listening.
Customer service.

Resposta da Sofology - Poole
Pleasant staff, no hard sell. Shout out to Katie, exemplary service.

Resposta da Sofology - Poole

Resposta da Sofology - Poole
Very knowledgeable staff, friendly and welcoming, but no pressure-selling

Resposta da Sofology - Poole
James was very helpful helping us find what we required in the colour we wanted without being a pushy salesperson whilst we looked.

Resposta da Sofology - Poole
Informed staff , no high pressure sales and given plenty of time to make purchase.

Resposta da Sofology - Poole

Resposta da Sofology - Poole
Excellent service. Jason, the store manager, was very helpful. He was very customer focused and took time to explain all of our options. We felt that he genuinely wanted the whole experience to be positive and was keen that we were happy with both our purchase and the whole process. New sofas have now been ordered.

Resposta da Sofology - Poole
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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