Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais
A empresa respondeu
Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais
A empresa respondeu
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver mais
A empresa respondeu
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver mais
A empresa respondeu
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido
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Our Sales Chap (James) was super helpful and friendly, We thoroughly recommend.

Resposta da Sofology - Poole
Lovely company we found a beautiful sofa and fell in love with it, klaudia helped us and was really friendly and helpful explained everything and made it easy for us :)

Resposta da Sofology - Poole

Resposta da Sofology - Poole
Very helpful staff went out of there way to explain things and showed me how things work .

Resposta da Sofology - Poole
Very helpfull and patient with us ,with interesting ideas

Resposta da Sofology - Poole
Good knowledge about product and services. Jason explained everything clearly and made the process easy.

Resposta da Sofology - Poole
I visited Sofology today to purchase a sofa cleaning kit. As I entered the store, the manager (I believe) asked what I was looking for and promptly directed me to a salesman named Martyn. Martyn dealt with me very professionally—he was helpful, polite, and efficient throughout the purchase.
At the end of the transaction, I was about to mention feedback about a previous purchase (Three Piece Suite ££££s) we made around three months ago. However, before I had the chance, the manager approached us and abruptly, I felt, and asked Martyn to go and assist two other customers. I felt this interruption was quite abrupt and came across as a little rude, especially as we were still in conversation.
Overall, Martyn’s service was excellent, but I hope the store can ensure customer interactions are allowed to conclude naturally, as it helps customers feel valued.

Resposta da Sofology - Poole
Very polite and professional, great service not pushy in buying, very helpful with the questions asked definitely shop there again

Resposta da Sofology - Poole
The whole team that greeted and helped us with our purchase were fantastic. We will shop here again.

Resposta da Sofology - Poole
I recently bought a sofa from youreselves and i found the expirience very helpful,irene was very helpful in finding me a sofa

Resposta da Sofology - Poole
The sales team were very knowledgable, helpful and not at all pushy. We dealt with Bernard who was respectful and really understood our needs and went out of his way to help us make the right choice. Would highly recommend.

Resposta da Sofology - Poole
Returning customer due to the quality of sofas. The build, the fabrics, durability only changing sofa as want a different colour scheme, otherwise nothing wrong with the sofa 6 years on. Claudia at the Poole showroom was amazing, very helpful. Can't wait for the new sofa to be delivered now!

Resposta da Sofology - Poole
Time and patience spent by assistant while we were making up our minds.

Resposta da Sofology - Poole
We were served by a friendly helpful member of staff. We could even take the dog in. All in all a very good experience.

Resposta da Sofology - Poole
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