Sofology - Poole Opiniões 

2560
•
TrustScore: 5 em 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2560)

13 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Friendly

Friendly, knowledgeable service with a smile!

5 de março de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Thank you for sharing Katy :-)

Classificada 5 em 5 estrelas

Amazing service

Lovely company we found a beautiful sofa and fell in love with it, klaudia helped us and was really friendly and helpful explained everything and made it easy for us :)

6 de março de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Thank you for your wonderful feedback! 😊 We’re thrilled Klaudia could make your visit so easy and enjoyable, and that you found a sofa you love. 🛋️✨

Classificada 5 em 5 estrelas

Good knowledge about product and…

Good knowledge about product and services. Jason explained everything clearly and made the process easy.

28 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 2 em 5 estrelas

I visited Sofology today to purchase a…

I visited Sofology today to purchase a sofa cleaning kit. As I entered the store, the manager (I believe) asked what I was looking for and promptly directed me to a salesman named Martyn. Martyn dealt with me very professionally—he was helpful, polite, and efficient throughout the purchase.

At the end of the transaction, I was about to mention feedback about a previous purchase (Three Piece Suite ££££s) we made around three months ago. However, before I had the chance, the manager approached us and abruptly, I felt, and asked Martyn to go and assist two other customers. I felt this interruption was quite abrupt and came across as a little rude, especially as we were still in conversation.

Overall, Martyn’s service was excellent, but I hope the store can ensure customer interactions are allowed to conclude naturally, as it helps customers feel valued.

27 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Classificada 5 em 5 estrelas

Very polite and professional

Very polite and professional, great service not pushy in buying, very helpful with the questions asked definitely shop there again

26 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

I recently bought a sofa from…sofology poole

I recently bought a sofa from youreselves and i found the expirience very helpful,irene was very helpful in finding me a sofa

20 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Great customer service. Quality products.

The sales team were very knowledgable, helpful and not at all pushy. We dealt with Bernard who was respectful and really understood our needs and went out of his way to help us make the right choice. Would highly recommend.

21 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Returning customer due to the quality…

Returning customer due to the quality of sofas. The build, the fabrics, durability only changing sofa as want a different colour scheme, otherwise nothing wrong with the sofa 6 years on. Claudia at the Poole showroom was amazing, very helpful. Can't wait for the new sofa to be delivered now!

20 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Time and patience spent by assistant…

Time and patience spent by assistant while we were making up our minds.

16 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Helpful staff.

We were served by a friendly helpful member of staff. We could even take the dog in. All in all a very good experience.

17 de fevereiro de 2026
logótipo da Sofology - Poole

Resposta da Sofology - Poole

Thanks Tina

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