Staff were helpful. They introduced themselves and explained that they would not be following around but to let them know when we needed help. Made visit relaxed
Localização
Alterar localizaçãoUnit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Ver mais
A empresa respondeu
Friendly and helpful assistant. Not hassled into making purchases. Sarah had a good knowledge of the product and materials used.
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido
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Sarah is a credit to the company.
I would recommend this specific store to anyone. Sarah was so lovely, me and my husband popped into store this after noon around 4 and found a sofa we loved, we looked elsewhere and just happend to pop back in at 4:50 10 mins before closing! Just to have one last look. Well, Sarah approached us and gave us everything we could possibly need to know with such a smile on her face! Being she was due to finish any minute! She was MORE than happy to help us, and with that we bought the sofa. Sarah truly is a credit to this company. I applaud her, and another very nice lady who I couldn’t quite catch her name, but also extremely lovely, I will now more than likely go there anytime I need something like this again. Absolutely fantastic service. 10000/10

Resposta da Sofology - Reading
Sarah was excellent
Sarah was excellent. She took great care and time to assist in everything and help with all the options required. Very personable and would have no hesitation in recommending her. Professional, Knowledgeable and Helpful. Perfect transaction. Looking forward to getting our sofas .

Resposta da Sofology - Reading
Great service with a smile
Great service with no heavy sales pressure. No pressure to buy. Just honest helpful advice and service.
Highly recommended.

Resposta da Sofology - Reading

Resposta da Sofology - Reading
Faran was really helpful
Faran was really helpful . I was torn with two models of sofa and he went through the benefits of each to help me choose . He the explained the order process .
Really friendly , good humour and polite .

Resposta da Sofology - Reading
We had an excellent experience with…
We had an excellent experience with Sofology Reading, we found the staff to be informative without being pushy and happy to answer all our questions.

Resposta da Sofology - Reading
Found the sofa of my dream thanks to…
Found the sofa of my dream thanks to Faran who couldn't have been more helpful.

Resposta da Sofology - Reading
Nice and easy to deal with very…
Nice and easy to deal with very knowledgeable on product

Resposta da Sofology - Reading
Chesterfield
The salesperson was very patient and took the time to thoroughly explain the materials and available options. She checked what was in stock and went above and beyond to help. She demonstrated excellent customer service skills.

Resposta da Sofology - Reading
Brilliant Sales People
Had a great afternoon choosing our new sofas with Sarah. She was really helpful and patient, thank you so much Sarah.

Resposta da Sofology - Reading
Friendly sales staff
Friendly member of staff who wasn’t pushy and gave us time to decide.

Resposta da Sofology - Reading
Amber made us feel at ease
Amber made us feel at ease, after finding the sofa and armchair that we felt would give us everything we need for comfort in our home we found it a really pleasant experience. Amber was in my opinion, an amazing salesperson, knowledgeable great personality and the patience of a saint a huge difference from other salespeople we had met in other furniture shops, she spent a lot of time with us and helped us make the right choice in explaining all aspects of the furniture with an in depth understanding of how sophology had developed such a top of the range latest furniture on feedback from their customers.
We can’t wait for our sofa and armchair to arrive, but the fact that we know everything about them and spent a very comfortable time trying them out in the store is a bonus because we know we have bought a superb product

Resposta da Sofology - Reading
Lovely friendly shop,
Lovely friendly shop,
No pressure and was very relaxed made us feel very welcome.
Was great staff members and we bought our sofa :)

Resposta da Sofology - Reading

Resposta da Sofology - Reading
Enjoyed my sofa shopping experience…
Enjoyed my sofa shopping experience with Sofology, I went three times to whittle down which one I wanted and every time the staff were welcoming and friendly, offering me a cup of tea while I sat on sofas to find the right one. Amber and Faran in particular were really good. They don't work on commission so I was sparred the sales pushing tactics, which made the experience better. I felt they worked with me to find the right sofa. Would recommend.

Resposta da Sofology - Reading
Amber was friendly and very helpful
Amber was friendly and very helpful. She explained everything clearly and was very informative, in a relaxed atmosphere. We found her description of the care and maintenance of our new sofa to be very useful.

Resposta da Sofology - Reading
Amber was fantastic very knowledgeable
Amber was fantastic
Really understood to our needs

Resposta da Sofology - Reading
Friendly staff
Staff were very friendly and helpful. Furniture is lovely and not too expensive

Resposta da Sofology - Reading
Very helpful and knowledgeable and most…
Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch

Resposta da Sofology - Reading
Everything was very clear
Everything was very clear and the options were laid out for each sofa. The variety of colours and styles were very helpful in choosing exactly what we needed.

Resposta da Sofology - Reading
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