Sofology - Reading Opiniões 2296

TrustScore: 5 em 5

4,8

Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Staff were helpful. They introduced themselves and explained that they would not be following around but to let them know when we needed help. Made visit relaxed

Classificada 5 em 5 estrelas

Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly and helpful assistant. Not hassled into making purchases. Sarah had a good knowledge of the product and materials used.

Classificada 5 em 5 estrelas

A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Sarah is a credit to the company.

I would recommend this specific store to anyone. Sarah was so lovely, me and my husband popped into store this after noon around 4 and found a sofa we loved, we looked elsewhere and just happend to pop back in at 4:50 10 mins before closing! Just to have one last look. Well, Sarah approached us and gave us everything we could possibly need to know with such a smile on her face! Being she was due to finish any minute! She was MORE than happy to help us, and with that we bought the sofa. Sarah truly is a credit to this company. I applaud her, and another very nice lady who I couldn’t quite catch her name, but also extremely lovely, I will now more than likely go there anytime I need something like this again. Absolutely fantastic service. 10000/10

1 de fevereiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Sarah was excellent

Sarah was excellent. She took great care and time to assist in everything and help with all the options required. Very personable and would have no hesitation in recommending her. Professional, Knowledgeable and Helpful. Perfect transaction. Looking forward to getting our sofas .

1 de fevereiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Sarah for you, have a great day.

Classificada 5 em 5 estrelas

Great service with a smile

Great service with no heavy sales pressure. No pressure to buy. Just honest helpful advice and service.

Highly recommended.

1 de fevereiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Great service

Very helpful & nice and easy process

1 de fevereiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Faran was really helpful

Faran was really helpful . I was torn with two models of sofa and he went through the benefits of each to help me choose . He the explained the order process .
Really friendly , good humour and polite .

1 de fevereiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you for your review. Another great review for Faran, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

We had an excellent experience with…

We had an excellent experience with Sofology Reading, we found the staff to be informative without being pushy and happy to answer all our questions.

31 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Chesterfield

The salesperson was very patient and took the time to thoroughly explain the materials and available options. She checked what was in stock and went above and beyond to help. She demonstrated excellent customer service skills.

28 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for sharing your experience Miss Shyleen!

Classificada 5 em 5 estrelas

Brilliant Sales People

Had a great afternoon choosing our new sofas with Sarah. She was really helpful and patient, thank you so much Sarah.

25 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for sharing Lynn

Classificada 5 em 5 estrelas

Amber made us feel at ease

Amber made us feel at ease, after finding the sofa and armchair that we felt would give us everything we need for comfort in our home we found it a really pleasant experience. Amber was in my opinion, an amazing salesperson, knowledgeable great personality and the patience of a saint a huge difference from other salespeople we had met in other furniture shops, she spent a lot of time with us and helped us make the right choice in explaining all aspects of the furniture with an in depth understanding of how sophology had developed such a top of the range latest furniture on feedback from their customers.
We can’t wait for our sofa and armchair to arrive, but the fact that we know everything about them and spent a very comfortable time trying them out in the store is a bonus because we know we have bought a superb product

23 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Lovely friendly shop,

Lovely friendly shop,
No pressure and was very relaxed made us feel very welcome.
Was great staff members and we bought our sofa :)

25 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Salesperson was great

Salesperson was great, very knowledgable.

25 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Classificada 5 em 5 estrelas

Enjoyed my sofa shopping experience…

Enjoyed my sofa shopping experience with Sofology, I went three times to whittle down which one I wanted and every time the staff were welcoming and friendly, offering me a cup of tea while I sat on sofas to find the right one. Amber and Faran in particular were really good. They don't work on commission so I was sparred the sales pushing tactics, which made the experience better. I felt they worked with me to find the right sofa. Would recommend.

24 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi Mike, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Classificada 5 em 5 estrelas

Amber was friendly and very helpful

Amber was friendly and very helpful. She explained everything clearly and was very informative, in a relaxed atmosphere. We found her description of the care and maintenance of our new sofa to be very useful.

24 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Friendly staff

Staff were very friendly and helpful. Furniture is lovely and not too expensive

23 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Very helpful and knowledgeable and most…

Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch

22 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Classificada 5 em 5 estrelas

Everything was very clear

Everything was very clear and the options were laid out for each sofa. The variety of colours and styles were very helpful in choosing exactly what we needed.

19 de janeiro de 2026
logótipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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