Staff were helpful. They introduced themselves and explained that they would not be following around but to let them know when we needed help. Made visit relaxed
Localização
Alterar localizaçãoUnit 4A, Forbury Retail Park, RG1 3JD Reading, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Ver mais
A empresa respondeu
Friendly and helpful assistant. Not hassled into making purchases. Sarah had a good knowledge of the product and materials used.
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Yasser was fabulous and focused on finding the right product for us rather than upselling or being pushy. Excited to receive our sofa!

Resposta da Sofology - Reading
Sofology - Reading
Ali, at the Reading store, was extremely helpful and knowledgeable on the Sofology products that aligned to our requirements.

Resposta da Sofology - Reading
The sales guy was very helpful and…
The sales guy was very helpful and talked on a personal level.

Resposta da Sofology - Reading
The customer service was impeccable
The customer service was impeccable. Sarah and Farhan were so helpful and gave great advice. We really appreciated their guidance and kindness, especially as we were the last customers of the day! They didn't rush us, provided all the information we required and left us feeling very happy and satisfied with our purchase.

Resposta da Sofology - Reading
The staff were on hand straight to let…
The staff were on hand straight to let us know a few bits and pieces and the left us to browse which worked really well.
They weren’t pushy sales people like some other shops, which makes you then feel more comfortable in store

Resposta da Sofology - Reading
Knowledgable staff and good customer…
Knowledgable staff and good customer service.

Resposta da Sofology - Reading

Resposta da Sofology - Reading
Over all explaining the product is very…
Over all explaining the product is very nice

Resposta da Sofology - Reading

Resposta da Sofology - Reading
I have ordered my new sofa....was…
I have ordered my new sofa....was impressed with the quality & style. Looked at many other places which just didn't compare to sofology. Sarah last was very helpful & answered all my questions as have had bad experience with previous leather sofa. Would definitely recommend.

Resposta da Sofology - Reading
Very happy customer
It was very easy to sort out our purchase a member of staff helped us choose the sofa we wanted and the colour he was polite and friendly and very professional I highly recommend this store in Reading

Resposta da Sofology - Reading
Sales consultant was very polite
Sales consultant was very polite, he listened to what we wanted,& showed us the colours available . He wasn’t pushy. He made us feel relaxed so we could make our own decisions

Resposta da Sofology - Reading
Amber was very informative regarding…
Amber was very informative regarding the sofa I purchased. Very friendly.
I liked that I had time to look around myself and not pounced on as soon as I walked through the door.

Resposta da Sofology - Reading
We would highly recommend Sofology
Had a great experience today at Sofology. We see a very nice man called Ali from the sales team. He offered us great advice and guidance but was not at all pushy which was great. Sofology also had some great sofas with plenty of choice and options for anyone's lounge. Overall we were impressed with the service and even ended up purchasing a great sofa which will be perfect for us. Thank you.

Resposta da Sofology - Reading
Amber was super friendly and helped us…
Amber was super friendly and helped us pick the right options for us! Great experience for first time buyers

Resposta da Sofology - Reading

Resposta da Sofology - Reading
Our advisor was super helpful
Our advisor was super helpful - knowledgeable and friendly, and talked us through various options - made the entire sofa choosing experience good fun

Resposta da Sofology - Reading
Very helpful staff
Humza greeted us upon arrival and gave us a brief appraisal of safety within the store followed by a guide to the pricing and fabric choices etc.
He was very helpful and gave us all the information we required to make a decision.
At no time did we feel pressured.
It was a very pleasant experience.

Resposta da Sofology - Reading
Excellent service from Yasser
Excellent service from Yasser, who helped me make the right choice of a new sofa, taking me through all the steps to placing my order. All my questions answered clearly and efficiently. Yasser made the whole process easy and dealt with me in a professional but friendly way: most satisfied.

Resposta da Sofology - Reading
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







