I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... Ver mais
Localização
Alterar localizaçãoSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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Leia as opiniões dos outros
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... Ver mais
A empresa respondeu
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Ver mais
A empresa respondeu
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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The whole experience from looking at…
The whole experience from looking at the sofas to purchasing it was easy.we we're not pressured at all and the salesman was very polite and friendly.would recommend sofology to my friends and family.great service.

Resposta da Sofology - Slough
Very helpful not pushy just let us look…
Very helpful not pushy just let us look around before we decided
Would highly recommend to my friends and family

Resposta da Sofology - Slough
Ellie in the slough store was wonderful…
Ellie in the slough store was wonderful , she made my query so easy and was so pleasant to deal with , I had broken my old sofa and was looking for a new one she found me the perfect one and also made the process so easy , I will never buy a sofa from any where else quality is unmatched and the service is second to none

Resposta da Sofology - Slough
Mohan was the very honest and very…
Mohan was the very honest and very helpful person I really appreciate his honesty n well good communication customer service skills. I would really appreciate him and thank you.

Resposta da Sofology - Slough
No pushy sales people
No pushy sales people. Efficient when you need help.
Pleasant experience.

Resposta da Sofology - Slough
Five Star Mohan!
Mohan at the Slough store was fantastic this afternoon. Made the whole process very easy.
⭐️⭐️⭐️⭐️⭐️

Resposta da Sofology - Slough
Excellent service from Vishaal
Excellent service from Vishaal. Very patience with me over the space of 3 weeks and provided good guidance in decision making! A*

Resposta da Sofology - Slough
Seamless with great advice
Hitesh made the whole process seamless and easy to process. Highly recommended visiting him in the Slough branch.

Resposta da Sofology - Slough
Let down by dishonest staff.
I am deeply disappointed with my initial and final experience with Sofology. I visited the store intending to purchase sofas valued at £3500. A member of staff informed me that the order would take up to six weeks for delivery. Given that I am relocating to a completely different county, I placed the order four weeks in advance of my moving date. During my move planning, I contacted the head office to request an estimated delivery date, which was informed to be 11 weeks from the order date. Naturally, I was extremely upset that I had been misled by the Slough branch. I contacted the branch this morning to speak with the deputy manager, who advised that the delivery time would still indeed be 11 weeks and that there was no option to cancel my order. Consequently, I am left without a sofa set in my new home for almost seven weeks. Given this first and last experience, I would never use Sofology again, nor would I recommend this company to others. I was misinformed and believed that I had placed my order in a timely manner. I would advise that you use a furniture store where the staff are honest and not solely focused on promoting significant sales.

Resposta da Sofology - Slough

Resposta da Sofology - Slough
The lovely lady that served us
The lovely lady that served us! Unfortunately I didnt get her name. She was full of useful information, answered all my questions and made the experience very relaxing.

Resposta da Sofology - Slough
Harlan, Sunil & Brad all went above and beyond!
From Harlin and Sunil at the a
Slough store to Brad Gerrard at the contact centre/online chat the service was top notch. I have worked at high end designer furniture stores, likes of Natuzzi and others in Harrods and Selfridges… so take it from me the team are soo relaxed, not pushy but very helpful. The digital platform Sofology have in place to chat/track delivery is great. We are very pleased not just with the service but the sofa, after years of trying to find the right one at the right price, our living room is finally complete. Thank you team and I hope they receive the recognition they deserve for the care they gave me and my family. Thank you

Resposta da Sofology - Slough
Sunil is always so helpful & a great…
Sunil is always so helpful & a great asset to your company, all the staff are polite & happy to assist

Resposta da Sofology - Slough
Excellent Sales Rep
Spent a couple of hours in store lookig for a large Sofa. Salesperson very kowledgable and was a huge help.

Resposta da Sofology - Slough
If you are looking to buy a new sofas then go to Sofology
If you are looking to buy a new sofas for your home I would fully recommend Sofology. We visited a few different companies and we did see ranges and colours we liked, but when we walked into Sofology it all came together. The ranges, quality and colour combinations were exactly what we wanted without any compromise. Thank you Sunil at the Slough branch for your time and help to find the perfect choice.

Resposta da Sofology - Slough

Resposta da Sofology - Slough
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