Sofology - Slough Opiniões 1650

TrustScore: 5 em 5

4,8

Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... Ver mais

Classificada 4 em 5 estrelas

The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The whole experience from looking at…

The whole experience from looking at the sofas to purchasing it was easy.we we're not pressured at all and the salesman was very polite and friendly.would recommend sofology to my friends and family.great service.

18 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Very helpful not pushy just let us look…

Very helpful not pushy just let us look around before we decided
Would highly recommend to my friends and family

7 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Ellie in the slough store was wonderful…

Ellie in the slough store was wonderful , she made my query so easy and was so pleasant to deal with , I had broken my old sofa and was looking for a new one she found me the perfect one and also made the process so easy , I will never buy a sofa from any where else quality is unmatched and the service is second to none

12 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at our Slough store and that Ellie assisted you effectively. It's great to know she made finding a new sofa easy and enjoyable.

We appreciate your kind words and loyalty, and we look forward to welcoming you back to Sofology soon.

Classificada 5 em 5 estrelas

Mohan was the very honest and very…

Mohan was the very honest and very helpful person I really appreciate his honesty n well good communication customer service skills. I would really appreciate him and thank you.

10 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Hi there, thank you for your review. Another great review for Mohan, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

No pushy sales people

No pushy sales people. Efficient when you need help.
Pleasant experience.

6 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Thank you so much for taking the time to leave us such a wonderful review!

Classificada 5 em 5 estrelas

Five Star Mohan!

Mohan at the Slough store was fantastic this afternoon. Made the whole process very easy.

⭐️⭐️⭐️⭐️⭐️

8 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Thank you for your wonderful feedback! We're delighted that Mohan provided you with a fantastic experience at our Slough store. Making the process easy and enjoyable is our top priority, and it's great to know he succeeded.

Your five-star rating means a lot to us. If you need anything in the future, please reach out!

Classificada 5 em 5 estrelas

Excellent service from Vishaal

Excellent service from Vishaal. Very patience with me over the space of 3 weeks and provided good guidance in decision making! A*

8 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Thank you for sharing your experience! We're glad Vishaal provided excellent service and patiently assisted you over three weeks. Your feedback is appreciated, and we're thrilled to receive your 5-star rating. If you need anything else, feel free to reach out. We look forward to seeing you again at Sofology Slough!

Classificada 5 em 5 estrelas

Seamless with great advice

Hitesh made the whole process seamless and easy to process. Highly recommended visiting him in the Slough branch.

7 de junho de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Thank you for sharing your experience Mr Sanghani :-)

Classificada 1 em 5 estrelas

Let down by dishonest staff.

I am deeply disappointed with my initial and final experience with Sofology. I visited the store intending to purchase sofas valued at £3500. A member of staff informed me that the order would take up to six weeks for delivery. Given that I am relocating to a completely different county, I placed the order four weeks in advance of my moving date. During my move planning, I contacted the head office to request an estimated delivery date, which was informed to be 11 weeks from the order date. Naturally, I was extremely upset that I had been misled by the Slough branch. I contacted the branch this morning to speak with the deputy manager, who advised that the delivery time would still indeed be 11 weeks and that there was no option to cancel my order. Consequently, I am left without a sofa set in my new home for almost seven weeks. Given this first and last experience, I would never use Sofology again, nor would I recommend this company to others. I was misinformed and believed that I had placed my order in a timely manner. I would advise that you use a furniture store where the staff are honest and not solely focused on promoting significant sales.

18 de maio de 2025
Opinião espontânea
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Hi there, we are sorry to hear this. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

Classificada 5 em 5 estrelas

The lovely lady that served us

The lovely lady that served us! Unfortunately I didnt get her name. She was full of useful information, answered all my questions and made the experience very relaxing.

25 de maio de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Thank you for your wonderful feedback! We're delighted to hear you had a positive experience at Sofology Slough. It's great to know our team member provided helpful information and made your visit enjoyable.


If you need assistance or have questions in the future, please reach out. We look forward to welcoming you back soon!

Classificada 5 em 5 estrelas

Perfect

Perfect, as always. Thank you

29 de maio de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Thank you for sharing your positive experience at Sofology

Classificada 5 em 5 estrelas

Harlan, Sunil & Brad all went above and beyond!

From Harlin and Sunil at the a
Slough store to Brad Gerrard at the contact centre/online chat the service was top notch. I have worked at high end designer furniture stores, likes of Natuzzi and others in Harrods and Selfridges… so take it from me the team are soo relaxed, not pushy but very helpful. The digital platform Sofology have in place to chat/track delivery is great. We are very pleased not just with the service but the sofa, after years of trying to find the right one at the right price, our living room is finally complete. Thank you team and I hope they receive the recognition they deserve for the care they gave me and my family. Thank you

23 de maio de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Classificada 5 em 5 estrelas

Sunil is always so helpful & a great…

Sunil is always so helpful & a great asset to your company, all the staff are polite & happy to assist

29 de maio de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Dear Mrs. Van Dyke,

Thank you for your wonderful feedback! We’re delighted to hear that Sunil and our team made a positive impression. At Sofology Slough, we aim to provide exceptional service, and your kind words about our staff mean a lot. We’ll be sure to share your compliments with Sunil and the team. We look forward to welcoming you back soon!

Classificada 5 em 5 estrelas

Excellent Sales Rep

Spent a couple of hours in store lookig for a large Sofa. Salesperson very kowledgable and was a huge help.

24 de maio de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology 😊

Classificada 5 em 5 estrelas

If you are looking to buy a new sofas then go to Sofology

If you are looking to buy a new sofas for your home I would fully recommend Sofology. We visited a few different companies and we did see ranges and colours we liked, but when we walked into Sofology it all came together. The ranges, quality and colour combinations were exactly what we wanted without any compromise. Thank you Sunil at the Slough branch for your time and help to find the perfect choice.

26 de maio de 2025
logótipo da Sofology - Slough

Resposta da Sofology - Slough

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology 😊

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