Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... Ver mais
A empresa respondeu
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Ver mais
A empresa respondeu
My experience was so great I didn't even want to leave the store, they were so much to choose from but with the help of Mr Mohan we didn't have a problem, his customer service is brilliant such a grea... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Reino Unido
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Faultless experience
Effortless process from start to finish, Garry was very knowledgeable and helpful and I can’t fault the customer experience
4 de outubro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
The gentle man that helped us in the…
The gentle man that helped us in the store was very helpful and nice
25 de setembro de 2025
Resposta da Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Resposta da Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
It was enjoyable
It was enjoyable. Sunil was very helpful. He made the experience straight forward and was really informative
19 de setembro de 2025
Resposta da Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Arm chair
The shop assistant couldn't have been more helpful. We did ask alot of questions. Can't wait to receive my arm chair.
23 de setembro de 2025
Resposta da Sofology - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service
Polite, knowledgeable, professional and friendly staff, not pushy but extremely helpful and thorough, our salesperson was Gary and Lily double checked the order as per the company's policy. Excellent service.
16 de setembro de 2025
Resposta da Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Resposta da Sofology - Slough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience all round
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm,
He asked us what our key requirements were then showed us the sofa's that suited us, made the whole experience easy and relaxed,
Ended up buying 2 x sofas that will be perfect for us,
Extremely happy and would recommend this store to anyone
Thank you
13 de setembro de 2025
Opinião espontânea
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Garry is extremely helpful
Garry was extremely helpful with my purchase today and efficient. I would strongly recommend him.
13 de setembro de 2025
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in-store. We hope you found the perfect sofa! Have a great day 😊
Really friendly
Really friendly showroom. Garry the Sofologist was superb and very helpful.
6 de setembro de 2025
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in-store. We hope you found the perfect sofa! Have a great day 😊
Everything was great
Everything was great, the sofa was nice looking and excellent quality and the staff vishal was very nice and helpful
7 de setembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great experience
The store was clean and welcoming with a huge selection. The staff were knowledgeable, friendly and always on hand to answer questions. The whole process was seamless and easy.
7 de setembro de 2025
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
4 months waiting for a sofa that was…
4 months waiting for a sofa that was promised to be deliveries in 7 weeks, stay well away from this company and their atrocious customer service
4 de setembro de 2025
Opinião espontânea
Resposta da Sofology - Slough
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
Great service at slough with Sunil
Sunil in slough sociology was so knowledgeable and accommodating to our sofa requirement and was helpful and supportive throughout our experience at sofology in Slough
4 de setembro de 2025
Resposta da Sofology - Slough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Gary one of the staff was very helpful…
Gary one of the staff was very helpful and knowledgeable with the sofa we were going to buy.
31 de agosto de 2025
Resposta da Sofology - Slough
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
really helpful with colour choices
31 de agosto de 2025
Resposta da Sofology - Slough
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Excellent service from the moment I…
Excellent service from the moment I entered. Very welcoming & friendly service. Very clear & open communication throughout my whole experience. Definitely would recommend especially Garry
2 de setembro de 2025
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Easy process
30 de agosto de 2025
Resposta da Sofology - Slough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
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