Sofology - Swindon Opiniões 2102

TrustScore: 5 em 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Great customer service, really helpful and friendly and all the sofas we viewed looked amazing

7 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Lovely customer service

Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

2 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Friendly Staff

Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

3 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 4 em 5 estrelas

My experience in your shop was very pleasing.

My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

3 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thanks so much for your 4-star review! ⭐⭐⭐⭐

Classificada 5 em 5 estrelas

Knowledgable on product and services…

Knowledgable on product and services and very friendly .
Good service all round .

3 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Highly Recommend-sofa purchased

Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

3 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Katlyn

Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

2 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Friendly staff and a wide range of…

Friendly staff and a wide range of styles

2 de janeiro de 2026
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Great service & product knowledge

Great service & product knowledge. Very welcoming too.

30 de dezembro de 2025
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Excellent sales assistant

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

27 de dezembro de 2025
Opinião espontânea
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Classificada 5 em 5 estrelas

Beautiful customer service the salesman…

Beautiful customer service the salesman was spot on good knowledge of the product choices he had

29 de dezembro de 2025
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Happy customers 🙂

We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

31 de dezembro de 2025
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Kai was amazing helped with everything…

Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

31 de dezembro de 2025
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Excellent customer service

From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.

Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

29 de dezembro de 2025
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Classificada 5 em 5 estrelas

The staff member Shanelle at Swindon…

The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

30 de dezembro de 2025
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Classificada 5 em 5 estrelas

Great staff was served by Kai

Great staff was served by Kai, who was really friendly and answered all our questions which was very helpful.
Hot chocolate was amazing aswell!

28 de dezembro de 2025
logótipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thank you for awarding us 5 Stars :-)

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