Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
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Leia as opiniões dos outros
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Ver mais
A empresa respondeu
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Ver mais
A empresa respondeu
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sofa/recliners
Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
22 de setembro de 2026
Resposta da Sofology - Swindon
Thank you for this great review Glenn.
Shannelle was absolutely amazing from…
Shannelle was absolutely amazing from choosing to purchasing, she was patient informative and professional
19 de setembro de 2026
Resposta da Sofology - Swindon
Hi there, thank you for your review. Another great review for Shannelle, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Resposta da Sofology - Swindon
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Great products and helpful staff
Great products and helpful staff. Just the right amount of leaving you to browse and being there when you need them. Informed staff about the products and extras.
5 de setembro de 2026
Resposta da Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Friendly customer care
We were greeted as soon as we arrived at the store. When I mentioned to member of staff what choice of settee I wanted we were showed what I needed. I chose the colour that suited me best and started the finance job done.
7 de setembro de 2026
Resposta da Sofology - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The customer service was top class and…
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
6 de setembro de 2026
Resposta da Sofology - Swindon
Hi there, thank you for your review. Another great review for Caitlin; we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service
Excellent service. So helpful and welcoming.
Shanelle is a credit to your team.
2 de setembro de 2026
Resposta da Sofology - Swindon
Hi there, thank you for your review. Another great review for Shanelle, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Was fairly good
27 de agosto de 2026
Resposta da Sofology - Swindon
Hi there, thank you for your review, we appreciate your feedback!
Resposta da Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Channelle was outstanding could not do…
Channelle was outstanding could not do enough for us on the purchase of our sofa, highly recommended, such a lovely lady, more like her needed.
23 de agosto de 2026
Resposta da Sofology - Swindon
Hi there, thank you for your review. Another great review for Channelle, we will make sure to pass this on! Have a nice day.
Great staff
Great staff, every question answered even the ones we didn't ask 😀. The sofo we bought matched our needs perfectly with delivery time that suits us.
23 de agosto de 2026
Resposta da Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly experienced and…
Very friendly experienced and professional
A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,000s plus on sofa’s. Car kit is negligible to them.
13 de agosto de 2026
Resposta da Sofology - Swindon
Thank you for your lovely feedback! We’re sorry the care kit not being included came as a surprise. Our care kits are a separate product available to purchase, rather than something included with the sofa, but we appreciate your feedback around this.
Resposta da Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service friendly staff
10 de agosto de 2026
Resposta da Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Nick at the Swindon store was really…
Nick at the Swindon store was really helpful, not at all pushy and had the patients of a saint while my daughter decided (finally) on her sofa. Great team
7 de agosto de 2026
Resposta da Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service knowledgable and friendly
Kaitlin was exceptionally friendly welcoming and knowledgeable. She really helped us to relax whilst we made our choices. She even brought us tea. There was no rush at all. Kaitlin answered all our queries and we now look forward to our purchase of a new sofa.
8 de agosto de 2026
Resposta da Sofology - Swindon
Hi there, thank you for your review. Another great review for Kaitlin, we will make sure to pass this on! Have a nice day.
Great customer service and great sofa
I had a fantastic customer experience at the Sofology Swindon branch!
I was able to find the right product suitable for my needs.
The customer service was especially great. The sales advisor who helped me complete the purchase was great in helping explain things like warranties, delivery timescales so I was fully informed before completing the purchase!
25 de julho de 2026
Resposta da Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
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