We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver mais
A empresa respondeu
Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
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We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver mais
A empresa respondeu
Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Ver mais
A empresa respondeu
Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Ver mais
A empresa respondeu
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido
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Shanelle and Kai were amazing, shanelle guided us to the best sofa ever just cant wait
for it to arrive.

Resposta da Sofology - Swindon
The customer service in the Swindon store provided by Kai was excellent.

Resposta da Sofology - Swindon
Served by a lovely young man - really good service.

Resposta da Sofology - Swindon
We have visited sofology on three occasions over the past few months . Each time we have interacted with a different member of the team . They all have excellent knowledge and there is no pressure to buy. The stock is very good quality . Highly recommend

Resposta da Sofology - Swindon
Great experience buying our new sofa. Have made several visits here, as also accompanied a friend to buy his. Each member of staff we dealt with, were not at all pushy, but very knowledge and helpful when needed. Nothing was too much trouble.

Resposta da Sofology - Swindon
Excellent service by Nick in the Swindon branch. Very knowledgeable and helpful every step of the way. Highly recommend Sofology. Thanks Nick :)

Resposta da Sofology - Swindon
Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to measure up and required his help over the phone which he was more than happy to do. We have made a purchase not only because the sofa is gorgeous but also because the level of customer service impressed us so much.

Resposta da Sofology - Swindon
So far the whole experience from choosing to ordering the sofa has been very pleasant. I am still waiting for the delivery so can't comment on this aspect.

Resposta da Sofology - Swindon

Resposta da Sofology - Swindon
It was nice to visit your Swindon store. Every one of the staff we engaged with were friendly and helpful. Even offered tea or coffee! The store was lovely and clean and bright. And the modern furniture really stood out. Well done!

Resposta da Sofology - Swindon
Friendly, attentive and knowledgeable staff, particularly Kai who was excellent. Wide range of products and who doesn't like interest free...

Resposta da Sofology - Swindon
Very helpful staff , easy store to shop with, even had a nice coffee

Resposta da Sofology - Swindon
Very helpful and informed staff. No pressure selling.

Resposta da Sofology - Swindon
Had an amazing sales person in Swindon. She made sure I understood everything and she knows what she’s talking about..

Resposta da Sofology - Swindon
Nick was very professional and the whole experience was excellent

Resposta da Sofology - Swindon
Quick service and pleasant girl served us, Asked if there were any deals that could be had but were told no to quite a few of our questions, but not the servers fault.

Resposta da Sofology - Swindon
Staff i dealt with was very welcoming and knowledgeable, answered all my questions

Resposta da Sofology - Swindon
Can highly recommend Sofology Swindon. Excellent customer service from the whole team. They seem genuinely keen to help you but most importantly give you the time and space to browse, being readily available for questions when you need them. Helpful, friendly and professional so thank you to Kaitlin and the team for a great service.

Resposta da Sofology - Swindon
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