Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
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Leia as opiniões dos outros
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Ver mais
A empresa respondeu
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Ver mais
A empresa respondeu
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding – Sofology Exceeded Every Expectation!
From start to finish, Sofology has been nothing short of exceptional. The moment I walked into the store, I was greeted with genuine warmth and zero pressure—just friendly, knowledgeable staff who clearly cared about helping me find the right sofa rather than rushing a sale.
24 de novembro de 2025
Resposta da Sofology - Swindon
Hello, we are very pleased to hear that you had a great experience while visiting our store in Swindon. Thank you for taking the time to give us your feedback. 😊
Resposta da Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Great choice of styles
Great choice of styles, sizes, fabrics, etc.
Knowledgeable and helpful staff.
Good lead times for delivery.
26 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great service
23 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊
Very friendly and knowledgeable employees
Shanelle and Kai were amazing, shanelle guided us to the best sofa ever just cant wait
for it to arrive.
20 de novembro de 2025
Resposta da Sofology - Swindon
Thank you for your wonderful feedback! We're delighted that Shanelle and Kai provided you with an amazing experience and helped you find the perfect sofa.
If you have any questions or need assistance, please reach out. We look forward to seeing you again at Sofology Swindon.
The customer service in the Swindon…
The customer service in the Swindon store provided by Kai was excellent.
16 de novembro de 2025
Resposta da Sofology - Swindon
Thank you so much for taking the time to share your positive experience with us at Sofology Swindon. We are thrilled to hear that Kai provided you with excellent customer service. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations.
We look forward to welcoming you back to our store in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Served by a lovely young man
Served by a lovely young man - really good service.
14 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
We have visited sofology on three…
We have visited sofology on three occasions over the past few months . Each time we have interacted with a different member of the team . They all have excellent knowledge and there is no pressure to buy. The stock is very good quality . Highly recommend
12 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great experience buying our new sofa
Great experience buying our new sofa. Have made several visits here, as also accompanied a friend to buy his. Each member of staff we dealt with, were not at all pushy, but very knowledge and helpful when needed. Nothing was too much trouble.
11 de novembro de 2025
Resposta da Sofology - Swindon
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed sale and no stress
Excellent service by Nick in the Swindon branch. Very knowledgeable and helpful every step of the way. Highly recommend Sofology. Thanks Nick :)
8 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Recently visited the Swindon store and…
Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to measure up and required his help over the phone which he was more than happy to do. We have made a purchase not only because the sofa is gorgeous but also because the level of customer service impressed us so much.
2 de novembro de 2025
Opinião espontânea
Resposta da Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Helpful staff
So far the whole experience from choosing to ordering the sofa has been very pleasant. I am still waiting for the delivery so can't comment on this aspect.
3 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Resposta da Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Swindon store visit Sunday 2nd November
It was nice to visit your Swindon store. Every one of the staff we engaged with were friendly and helpful. Even offered tea or coffee! The store was lovely and clean and bright. And the modern furniture really stood out. Well done!
2 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Super Sofology
Friendly, attentive and knowledgeable staff, particularly Kai who was excellent. Wide range of products and who doesn't like interest free...
2 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
Very helpful staff , easy store to shop with, even had a nice coffee
2 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and informed staff
Very helpful and informed staff. No pressure selling.
31 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had an amazing sales person in Swindon
Had an amazing sales person in Swindon. She made sure I understood everything and she knows what she’s talking about..
29 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Nick was very professional and the…
Nick was very professional and the whole experience was excellent
25 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
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