Sofology - Wednesbury Opiniões 

3546
•
TrustScore: 5 em 5

4,9

Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently bought a sofa with the help of Patty, and she was exceptional. She listened to what we wanted, showed us all our options without any pressure, and helped us verify measurements. We left to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found what we were looking for in style, colours, comfort & price. Summary emailed to home as final check before ordering online . Excellent assistance at store to make ordering easy when ready to pro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3546)

13 841 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Pati was excellent giving us time space…

Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism.
Very impressed.

5 de julho de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you for taking the time to write this great review Mr Poole 😊

Classificada 5 em 5 estrelas

Great service

The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief

4 de julho de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you for awarding us 5 stars Elaina!

Classificada 5 em 5 estrelas

Great service by harrison

Great service by harrison, answered every question we had and supplied us with the exact sofa we wanted

3 de julho de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you for taking the time to share your experience Mr Showell.

Classificada 5 em 5 estrelas

Satisfied customer

Friendly knowledgeable staff. Good choice of furniture.

28 de junho de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Very good

Excellent items

23 de junho de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Classificada 5 em 5 estrelas

Good staff very accommodating and…

Good staff very accommodating and helpful.
Fast and prompt delivery. Well done.

21 de junho de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Patty is extremely knowledgeable and…

Patty is extremely knowledgeable and ensured everything we wanted in our sofa was there

12 de junho de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you for your review. Another great review for Patty, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Came in to potentially get a new sofa

Came in to potentially get a new sofa, left with a complete living room redesign thanks to Patrycja, she even offered to come and help us choose flooring, give the woman a pay rise!

29 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

Staff had great product knowledge

We saw two sales assistants on two separate occasions. Both had excellent product knowledge and navigated the pricing through the IT system with speed and skill on a range of the options we had shortlisted.

27 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Harrison was brilliant

Harrison was brilliant. He was helpful, non-pushy and knowledgeable. He provided us with more useful nuggets of information than DFS, the Italian place and Oak Furniture store. We appreciate good customer service and Harrison delivered.

28 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

Very good

Quick and easy

23 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hello, thank you so much for your review. We are so happy to hear this!

Classificada 1 em 5 estrelas

Don't buy sofas from Sofology

I bought a Sofa from sofology the Allure corner sofa. The sofa did not even survive 5 months of use. The leather started to peel in different areas. Reason was given we were using the sofa. A sofa is not for show is it is for use, my hands will go on there so will body oils. It doesn't mean the sofa should start to detoriate so early. I understand a year or 2 after sofas looses their look but it shouldn't peel to the point where the white cushion is showing. Im definitely sure this is not pure leather its mixed with plastics. I bought the sofa for nearly £4000 pounds. Please save yourself and do not buy from sofology. The worst quality sofa I have ever seen and used

4 de abril de 2026
Opinião espontânea
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Only thing to improve was the wait on the sofa. 11weeks until it will be delivered!

24 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Classificada 5 em 5 estrelas

Would highly recommend Yameen (Yammy)…

Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which was perfect. I found him very helpful, knowledgeable and a pleasure to do a deal with. Thanks for a hassle free customer experience and keep up the great work! Danny

24 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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