Sofology - Wednesbury Opiniões 

3546
•
TrustScore: 5 em 5

4,9

Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently bought a sofa with the help of Patty, and she was exceptional. She listened to what we wanted, showed us all our options without any pressure, and helped us verify measurements. We left to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found what we were looking for in style, colours, comfort & price. Summary emailed to home as final check before ordering online . Excellent assistance at store to make ordering easy when ready to pro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3546)

13 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

I liked the fact we were not harassed on…

I liked the fact we were not harassed on entering, but when asked for help, it seemed above them as they all looked at each other, deciding who should come.

24 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you for your feedback. We're pleased to hear that you appreciated being able to browse without feeling pressured when you entered. We sincerely apologise that when you asked for assistance, the experience fell short of your expectations. We understand how frustrating that must have been and are sorry that you did not receive the level of service you deserved. Thank you for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

First time buyer from Sofology

Friendly and not pushy. Tended to allow you to browse the shop and willing to help when required.
Better range and quality product than from other outlet's.

6 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

Amazing staff and atmosphere, thanks Patrycja

We’ve just left the store after buying a new chair for my dad. By far the most amazing staff and atmosphere of all of the stores, we visited them all! Patrycja was brilliant, so helpful and took extra time to make sure my dad was happy with everything and able to use the technology. All of the staff were helpful and approachable without ever feeling pushed, harassed or hovered over.
We will be back when it’s time for our next sofa! Thanks

22 de maio de 2026
Opinião espontânea
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

I have already completed a review and…

I have already completed a review and submitted it. We are extremely happy with staff, service and overall excellent experience 😀

9 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Classificada 5 em 5 estrelas

No pressure

Very clean store, welcoming sofologist who helped me find the sofa I'd seen on the website. Explains all options in the range and was very knowledgeable, no pressure at all to purchase anything

6 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you for sharing Stephen!

Classificada 5 em 5 estrelas

Fantastic service

We had a fantastic service from Yameen at Sofology. He was very friendly, helpful and patient with us whilst we decided between two sofas we liked and the colour we wanted. He was also very knowledgeable and answered all our questions. He offered us lots of different options and went through different payment plans available. He gave us ample time to decide and never rushed us. He is a credit to the Sofology team.

4 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Yameen. Have a great day 😊

Classificada 5 em 5 estrelas

Staff were very informative and also…

Staff were very informative and also gave us time to think about our choice. There was no pressure on us to purchase which was very reassuring

4 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Great experience and quality products

We were greeted in a friendly manner and helped through the purchase by Abs in the Sofology Wednesbury store. The transaction was pleasant and seamless.

4 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

The agent was brilliant

The agent was brilliant, gave us space to decide. No pressure to buy the items. I think his name was Harrison. He was great.

4 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

We weren't hassled by pushy sales…

We weren't hassled by pushy sales people as soon as we entered the store.
This was in stark contrast to the 4 other furniture stores we visited that day.

Your staff were knowledgeable and listened to our situation before suggesting solutions.

We were treated with courtesy and consideration. |As a result we placed an order for a higher spec sofa that we originally had budgeted for

2 de maio de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Happy Customer

The Sales person (Abs) was very patient with us and listened to us. Sale process was quick and smooth. Very happy.

25 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you for your review. Another great review for Abs, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Brilliant staff who take time to listen

The member of staff who served us was brilliant. His product knowledge was faultless - well done to the company training programme. His enthusiasm for the product quality convinced us to buy.

26 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Harrison was great throughout

Harrison was great throughout. Very honest during discussions and decision making.

6 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Excellent

The service

19 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Customer service and knowledge was…

Customer service and knowledge was brilliant with no pressure to buy or make a decision

20 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Engaged employees

The process was made easy by clear communication. Engaging with individuals that clearly have a passion over what they sell made the process easier. I found the individual I dealt with very effective listeners and answered questions in a clear concise manner. Job well done!

15 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

No hassle

No hassle, great customer service and friendly staff. Great experience 👍

10 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

Patty was extremely helpful

Patty was extremely helpful, she assisted myself with getting the right design to what I had pictured, she was very professional and made me feel comfortable throughout the whole experience

10 de abril de 2026
logótipo da Sofology - Wednesbury

Resposta da Sofology - Wednesbury

Thank you for awarding us 5 stars :-)

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