Sofology - York Opiniões 2060

TrustScore: 5 em 5

4,9

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I arrived looking for a certain sofa i found online and Miles sales assistant was very helpful, explained what i needed to do and gave me lots of information about taking care of new sofas. Very good... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In January we had very good help and advice from the store manager. In April we returned to place an order for a 4 seater and 2 seater sofa and had excellent support from Chris Harper Barrett. The who... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Approachable, knowledgeable staff without the "hard sell". Honest advice which means you leave the store confident you have made the right decision.

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sofology York

Very helpful staff, allowed us to browse…initially what turned into just a visit to look at sofas transpired into a purchase a couple of days later!! Tim was very friendly and fun, Magnus thought he was great in particular.

Magnus being our 8 year old son.

21 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

York Sofology - Tim

Visited York Sofology this morning, had an excellent experience thanks to Tim who helped us. He is a credit to your store he was so helpful, had amazing customer service. Looking forward to our new sofa arriving ☺️

23 de outubro de 2025
Opinião espontânea
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 4 em 5 estrelas

helpful staff and lifetime guarantee

Really helpful lady at shop in York (Stacey).
Swatch arrived very quickly but had to ring up to order it manually as the system wouldn't allow swatch ordering (either whilst we were in the shop or via website from home).
Ordering online was nice and easy.
Also the sofa looks fantastic in the showroom and we like the fact there is a lifetime guarantee on the frame.
Looking forward to it arriving.

19 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you for taking the time to share your feedback with us. We're delighted to hear that Stacey was able to assist you during your visit. We apologise for the inconvenience you experienced with ordering the swatch, we will certainly look into this issue. Thank you once again for your review and for choosing Sofology!

Classificada 5 em 5 estrelas

Clifton moor store

We had the manager of the Clifton moor store, she was amazing (didn’t catch her name) she approached us as we was walking around, she just said if we have any question to come find her, which is great as you don’t want someone breathing down your back. We then wanted to purchase the sofa, she was very kind, made you feel welcome and made the ordering process easy. She would talk about other things whilst we were waiting for the next steps so it wasn’t awkward. Definitely recommend this store for an easy process.

10 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Huge range of sofas

Huge range of sofas. Good customer care, great knowledge and not too pushy. Tim was spot on.

13 de outubro de 2025
Opinião espontânea
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Resposta da Sofology - York

Thank you for sharing your experience :-)

Classificada 5 em 5 estrelas

I have just brought a new sofa and…

I have just brought a new sofa and chair from here The man who helped us Tim was really helpful not pushy at all and gave us all the information we needed.

11 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Thank you for taking the time to leave a positive review :-)

Classificada 5 em 5 estrelas

Would definitely recommend all staff…

Would definitely recommend all staff have been really helpful and friendly not rushed nothing too much for them.

13 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Tim very thorough in explaining…

Tim very thorough in explaining things10/10

10 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Visited York store today to purchase a…

Visited York store today to purchase a new suite.Tim was very helpful in my purchase and gave me some good tips on keeping my new suite in good condition.Tim was very diligent throughout the sales process and not pushy in any way.I was very impressed with the whole sales process and how quick it was.
Look forward to receiving my new suite in about 6 weeks time.

9 de outubro de 2025
Opinião espontânea
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Went to Sofology York the other day

Went to Sofology York the other day, Nadine looked after us, anything we wanted to know Nadine had the answer. She wasn’t pushy, it was a pleasure to do business with her.

4 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Classificada 4 em 5 estrelas

TWO SEATER SOFA

Ordering was fine, Very pleasant. No problem.

Delivery charges are disgraceful . We only ordered a small two seater sofa not a full suit.... That spoilt the day and will make us think twice next time.

1 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Classificada 5 em 5 estrelas

We found our experience brilliant at…

We found our experience brilliant at York while buying new sofas.
Tim Jones was most helpful in explaining all features, sizes and all aspects of choosing and purchasing our sofas.
Also thanks to the young lady who greeted us and was also very helpful. I’m sorry that I didn’t get her name.
Many thanks
Maureen and Phil Brown

3 de outubro de 2025
logótipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you for taking the time to leave a 5-star review!😊

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