I expected a normal casino account screen. Then account pages felt like separate systems. The clean design didn't help when details mattered. All I was trying to do was resolve a minor acco... Ver mais
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Leia as opiniões dos outros
The VIP rakeback scheme credits dynamic rebates after every single spin regardless of whether your session ends in profit.
I launched case #3158 after the account page contradicted itself. The problem was that the FAQ paragraph ignored the screenshot. The support chat closing mid-message was the bit that ended it for me.... Ver mais
Cashback displayed on the account banner after work. Then the rewards area remained empty after relogging. That turned a minor reward into homework. The screenshot was already in the thread... Ver mais
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every time i raise a crash they ask for…
every time i raise a crash they ask for the device, the browser, the operating system and the time.
i send all four.
the reply says the team cannot reproduce it.
then it happens agian the next evening, same device, same slot.
I expected a normal casino account…
I expected a normal casino account screen.
Then account pages felt like separate systems.
The clean design didn't help when details mattered.
All I was trying to do was resolve a minor account problem.
I probably wouldn't have minded if the site had simply shown one accurate status 🤦.
tried to find a game from the week…
tried to find a game from the week before
no recently played list
no history link from the lobby
found it eventually in the account transaction log, which gives the name but no way to open it from there
reload bonus never showed up
reload bonus never showed up, support said it had expired early.
Before I gave up
Before I gave up, Live Blackjack showed in search but opened as unavailable. It stayed that way after refresh, which made no sense.
My passport scan did not work in the…
My passport scan did not work in the upload preview. Then the error just stated try again. Say what file is needed before blocking the payout. The entire process was more confusing than it had any reason to be. The entire process was more confusing than it had any reason to be.
raised ticket #18427 on Wednesday
raised ticket #18427 on Wednesday, still no update a week on.
Login codes arrived out of order before…
Login codes arrived out of order before school pickup
What annoyed me was that two screens showed two balances for nearly twenty minutes
it made the site feel half-tested
I was only trying to sort a small account issue
i contacted support through the message…
i contacted support through the message centre because the agent ignored the actual question. The answer didnt solve anything and arrived much later.
Went through the reality check settings…
Went through the reality check settings properly one evening. thirty minutes or sixty, nothing else, and the reminder does not pause the slot or the autoplay, it just sits over the top. what is it for if the spins carry on behind it?
who do i chase about wagering
Cashback displayed on the account…
Cashback displayed on the account banner after work.
Then the rewards area remained empty after relogging.
That turned a minor reward into homework.
The screenshot was already in the thread.
It was a minor issue until the account pages kept disagreeing.
I just meant to browse the lobby…
I just meant to browse the lobby quickly for ten minutes, but wound up bookmarking a few games. Gonzo's Quest loaded back up from recently played with the bet size intact, and the account history reflected each round afterward. Nothing fancy about the design, but everything worked the way it was supposed to
I asked a straightforward verification…
I asked a straightforward verification question in-account message. The answer was a full wall of generic terms and still didn't say which file was failing. The status gave no indication of what was supposed to happen next.
app holds up fine mid spin
Live casino had two dealers and endless…
Live casino had two dealers and endless waits
Withdrawal vanished from history after…
Withdrawal vanished from history after KYC.
Fire Joker remained in my favorites.
Game history only goes back thirty…
Game history only goes back thirty days, which is useless.
Ross
Ross
Then Amber. Then Owen. Three agents, one question about the bonus balance, 3 different figures
None of them flagged the gap
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